Surestay Plus By Best Western Pigeon Forge | Hotel in Pigeon Forge

8.4 (954 Reviews) |  1 Bathroom
Pigeon Forge Hotel | Surestay Plus By Best Western Pigeon Forge

Hotel in Pigeon Forge

Hotel with free parking, near Island at Pigeon Forge
A 24-hour business center, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Housekeeping is available on request.
Surestay Plus By Best Western Pigeon Forge offers 65 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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125 Pine Mountain Rd, Pigeon Forge, 37863-3308, United States

Amenities

Air Conditioner
Parking
TV
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Free toiletries
  • Toilet paper
  • Shampoo
  • Towels
  • Private bathroom
  • Soap
Bedroom
  • Heating
  • Air conditioning
  • Bed sheets
  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Iron/ironing board
  • Phone
Breakfast
  • Coffee/tea maker
  • Microwave
Parking
  • Wheelchair-accessible parking and van parking available
  • Free self parking on site
Accessibility
  • Wheelchair accessible (may have limitations)
  • Thin carpet in public areas
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Shower grab bar height (inches): 24
  • Wheelchair-accessible parking
  • Stair-free path to entrance
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk height (inches): 36
  • Well-lit path to entrance
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible public washroom
  • Hardwood flooring in public areas
  • Braille signage
  • Grab bar in shower
  • Wheelchair-accessible business center
Entertainment
  • Flat-screen TV
  • Cable channels
General
  • 24-hour business center
  • Vending machine
  • English
  • Smoke-free property
  • Renovated entire property - July 2023
Guest Services
  • Microwave
  • Change of bedsheets (on request)
  • Housekeeping (on request)
  • Change of towels (on request)
  • 24-hour front desk
Internet
  • Available in all rooms: WiFi (USD 0 per stay)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:00 am minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for in-room wireless internet: usd 0 per stay (rates may vary) pet fee: usd 25 per pet (varies based on length of stay) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 25 per pet (varies based on length of stay) welcoming dogs and cats only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Aug 28, 2025 07:27:32 PM
Review Score:   8
Summary: Our stay wasn't bad for the price. It was updated, but the updates seemed to have been done cheaply but I might see it different than others since I've been involved in remodeling and construction. Breakfast wasn't bad for being free. Of course nothing freshly made. But they had a variety and it changed each day. Most staff barely spoke English but seemed friendly. Check in and check out was smooth. Plenty of space for them to add a pool to possibly attract more business. That seemed to be the only downfall but we knew that when booking and didn't think we'd have time to use it, but we did. Overall I'd stay somewhere else, but my husband said it was fine even though he wouldn't eat the food.
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Room Arrangement

Room Info Facilities
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)
Room Size: m2
1 King Bed

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)
Room Size: 225 square feet m2
1 King Bed
Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

General

Number of living rooms 0, Square feet - 225, Number of bedrooms - 0, Kitchenette, Ping - 6, Full-sized refrigerator/freezer, Stovetop, Pets not allowed, Bathtub or shower, Square meters - 21, Freezer, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)
Room Size: 225 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

General

Pet-friendly room, Number of living rooms 0, Square feet - 225, Number of bedrooms - 0, Kitchenette, Ping - 6, Full-sized refrigerator/freezer, Stovetop, Bathtub or shower, Square meters - 21, Freezer, Bed count minimum 2, Bed count maximum 2
Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)
Room Size: m2
2 Queen Beds

General

Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)
Room Size: 226 square feet m2
2 Queen Beds
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

General

Square meters - 21, Pet-friendly room, Number of living rooms 0, Mini-fridge, Outdoor spaces not available, Square feet - 226, Number of bedrooms - 0, Ping - 6, Microwave, Refrigerator, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)
Room Size: 226 square feet m2
1 King Bed
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

General

Square meters - 21, Pet-friendly room, Number of living rooms 0, Mini-fridge, Square feet - 226, Number of bedrooms - 0, Ping - 6, Microwave, Refrigerator, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
Room Size: 225 square feet m2
1 King Bed
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

General

Square meters - 21, Number of living rooms 0, Mini-fridge, Square feet - 225, Number of bedrooms - 0, Ping - 6, Microwave, Pets not allowed, Refrigerator, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Pigeon Forge hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pigeon Forge hotel have a swimming pool?

No, this Pigeon Forge hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pigeon Forge hotel?

Best-rates for the Pigeon Forge hotel starts from $59 per night with includes Security/Safety, Fireplace/Heating, Toiletries, Guest Services, Internet, TV, Business Services, Bedding/Linens, Wellness Facilities, Child Friendly, Kitchen, Laundry, Air Conditioner, Parking with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pigeon Forge hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pigeon Forge hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pigeon Forge hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pigeon Forge hotel?

Based on the information reported by the owner or manager, the Pigeon Forge hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pigeon Forge hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pigeon Forge hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $59
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