Melia Madrid Serrano | Hotel in Madrid

| 8.6 (3083 Reviews) | 18 Bathrooms 61 Guests

Hotel in Castellana, Madrid

Set in a privileged location in Madrid’s Salamanca district, set next to the well known Calle Serrano Street and 1.2 mi from the Bernabeu Stadium. Its comfortable, air-conditioned in the summer season rooms at the Melia Madrid Serrano feature modern décor and include flat-screen satellite TV, pillow menu and WiFi, along with private bathroom and premium toiletries. The hotel also dedicates some of its areas to The Level exclusive rooms and services, where The Level guests have private access to The Level Lounge with a private terrace on the 7th floor. Guests can enjoy premium drinks, snacks and tapas in an elegant and relaxed atmosphere. There is also a private lounge and a working area with internet access. Other services for The Level guests include private check-in and check-out service, private buffet breakfast, pillow menu, Nespresso space and superior bathroom amenities and toiletries. A varied buffet breakfast is available every morning. The Arado Restaurant is a new modern outlet, all-day dinning concept, offering opened kitchen from 11 am to 1 am. The restaurant offers a mix of flavors and kitchen with local and high quality produce. Other facilities available at Melia Madrid Serrano include a fully-equipped gym and 11 meeting rooms with capacity for 300 people. There is paid public parking available with direct access to the hotel. The hotel has many metro stations nearby. It is well connected with the city center, which is a 10-minute metro ride away via Rubén Darío Metro Station, 656 feet away. It also has easy access to the A-2 and M-30 Motorway.

Melia Madrid Serrano is located in Madrid.

This 449 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, TV, Balcony/Terrace, and several others. This is a 4 star rated property and has over 3083 reviews with the average score of 8.6 . Coming to Madrid and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 449 Bedrooms Hotel if you want to learn more about this RBO place in Madrid. These details are authentic, as they are provided by our partner, booking.com.

This Melia Madrid Serrano in Madrid is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Melia Madrid Serrano”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Claudio Coello, 139, Madrid, 28006, Spain

Amenities

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Snack bar

Special diet meals (on request)

Wine/Champagne

Breakfast in the room

Coffee house on site

Restaurant

Fruit

Accessibility

Wheelchair accessible

Lowered sink

Toilet with grab rails

Activities

Fitness center

Public Bath

Fitness

General

Non-smoking rooms

Facilities for disabled guests

Safe

Soundproof rooms

Wifi in all areas

Family rooms

Heating

Elevator

Smoke-free property

Guest Services

Suit press

Car rental

Shuttle service

Tour desk

Room service

Babysitting/Child services

Airport shuttle

Baggage storage

Daily housekeeping

Currency exchange

24-hour front desk

Ironing service

Airport shuttle (additional charge)

Shared lounge/TV area

Laundry

Fax/Photocopying

Concierge

Grocery deliveries

Dry cleaning

Express check-in/out

Shuttle service (additional charge)

Meeting/Banquet facilities

Packed lunches

Internet

Wifi

Internet

Free Wifi

Outdoors

Outdoor pool

Outdoor furniture

Sun deck

Outdoor pool (seasonal)

Security/Safety

Key access

CCTV in common areas

CCTV outside property

Fire extinguishers

Smoke alarms

24-hour security

Key card access

Spa

Beach chairs/Loungers

Rooftop pool

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Special conditions

Pet Policy

Pets are not allowed

All cots are subject to availability, please note, when booking more than 9 rooms, different policies and additional supplements may apply, please note that guests must present the credit card used to make the reservation on arrival, the hotel has air conditioning or heating depending on the season.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.13

Location:

9.23

Staff:

9.03

Facilities:

8.8

Comfort:

8.98

Cleanliness:

8.96

Val

Aug 8, 2025 07:00:00 AM

Review Score: 9

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Fabulous breakfast selections. Loved the relaxing rooftop pool area. Very clean room with ample space. Super comfortable bed.

Negative: Bedroom doors were noisy. Room decor very minimalist.

Summary: Great find

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double or Twin Room Room Type: Twin/Double Room Size: 22 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Private bathroom, Body soap, Slippers General Key access, Trash cans, Safe, Heating, Hardwood or parquet floors, Smoke Alarm, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Internet Wireless internet Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens View Inner courtyard view, Garden view Accessibility Accessible by elevator, Lower sink, Toilet with grab rails, Roll-in shower, Raised toilet, Shower chair, Entire unit wheelchair accessible Room Amenities Clothes rack, Socket near the bed
Premium Double or Twin Room Room Type: Twin/Double Room Size: 25 m² 1 Twin bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Private bathroom, Body soap General Key access, Trash cans, Suit press, Safe, Heating, Hardwood or parquet floors, Smoke Alarm, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Internet Wireless internet Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens View Inner courtyard view, Garden view Room Amenities Clothes rack, Socket near the bed Accessibility Raised toilet, Accessible by elevator
The Level Room Room Type: Double Room Size: 26 m² 1 Full bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Bathrobe, Private bathroom, Body soap, Slippers General Key access, Trash cans, Suit press, Smoke Alarm, Safe, Heating, Hardwood or parquet floors, Iron, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Internet Wireless internet Services Wake-up service, Executive lounge access Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet, Linens View Garden view Accessibility Raised toilet, Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed Exclusive services Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge
The Level Premium Room Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Bathrobe, Private bathroom, Body soap, Slippers General Key access, Trash cans, Suit press, Smoke Alarm, Safe, Heating, Hardwood or parquet floors, Iron, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Internet Wireless internet Living Area Sofa Services Wake-up service, Executive lounge access Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Raised toilet, Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Sofa bed, Socket near the bed View Inner courtyard view Exclusive services Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge
Grand Premium The Level with Bathtub Room Type: Double Room Size: 40 m² 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Private bathroom, Body soap Media & Technology Flat-screen TV, Satellite channels, TV, Telephone General Hardwood or parquet floors, Trash cans, Laptop safe Kitchen Electric kettle Bedroom Wardrobe or closet View Inner courtyard view, Garden view Room Amenities Clothes rack, Socket near the bed
Supreme Double Room Room Type: Double Room Size: 25 m² 2 Twin bed(s) Bed 1 Full bed(s) Bed	Food & Drink Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Bathrobe, Private bathroom, Body soap, Slippers General Key access, Trash cans, Suit press, Safe, Heating, Hardwood or parquet floors, Smoke Alarm, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Internet Wireless internet Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens View City view Room Amenities Clothes rack, Socket near the bed Accessibility Raised toilet, Accessible by elevator
Triple Room Room Type: Triple Room Size: 26 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Private bathroom, Body soap General Key access, Trash cans, Safe, Heating, Hardwood or parquet floors, Smoke Alarm, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Internet Wireless internet Living Area Sofa Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens View Inner courtyard view, Garden view Room Amenities Clothes rack, Sofa bed, Socket near the bed Accessibility Raised toilet, Accessible by elevator
Connecting Premium Room Room Type: Double Room Size: 50 m² 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Private bathroom, Body soap General Key access, Trash cans, Suit press, Safe, Heating, Hardwood or parquet floors, Smoke Alarm, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens View Inner courtyard view, Garden view Room Amenities Clothes rack, Socket near the bed Accessibility Raised toilet, Accessible by elevator
Junior Suite The Level Room Type: Double Room Size: 50 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Bathrobe, Private bathroom, Body soap, Slippers General Key access, Trash cans, Suit press, Smoke Alarm, Safe, Heating, Hardwood or parquet floors, Iron, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Living Area Sitting area, Sofa Internet Wireless internet Services Wake-up service, Executive lounge access Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Raised toilet, Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Sofa bed, Socket near the bed Exclusive services Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge
Family Room Room Type: Family Room Size: 30 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Private bathroom, Body soap General Key access, Trash cans, Safe, Heating, Hardwood or parquet floors, Smoke Alarm, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Internet Wireless internet Living Area Sofa Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Room Amenities Clothes rack, Sofa bed, Socket near the bed Accessibility Raised toilet, Accessible by elevator View Inner courtyard view
Grand Premium The Level with Bathtub (2 Adults + 2 Children) Room Type: Double Room Size: 40 m² 1 Sofa bed Bed 1 Queen bed(s) Bed 2 Twin bed(s) Bed 1 Sofa bed Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Private bathroom, Body soap Media & Technology Flat-screen TV, Satellite channels, TV, Telephone General Hardwood or parquet floors, Trash cans, Laptop safe Kitchen Electric kettle Bedroom Wardrobe or closet Room Amenities Clothes rack, Socket near the bed
Melia Room Patio Garden View Room Type: Double 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Private bathroom, Body soap, Slippers General Key access, Trash cans, Safe, Heating, Hardwood or parquet floors, Smoke Alarm, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Internet Wireless internet Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Childrens' cribs, Linens View Inner courtyard view, Garden view Accessibility Accessible by elevator, Lower sink, Toilet with grab rails, Roll-in shower, Raised toilet, Shower chair, Entire unit wheelchair accessible Room Amenities Clothes rack, Socket near the bed
Melia Room Exterior View Room Type: Double 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Private bathroom, Body soap, Slippers General Key access, Trash cans, Safe, Heating, Hardwood or parquet floors, Smoke Alarm, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Internet Wireless internet Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Childrens' cribs, Linens View Inner courtyard view, Garden view Accessibility Accessible by elevator, Lower sink, Toilet with grab rails, Roll-in shower, Raised toilet, Shower chair, Entire unit wheelchair accessible Room Amenities Clothes rack, Socket near the bed
Premium The Level Room with Bathtub Room Type: Double 1 Twin bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Private bathroom, Body soap General Key access, Trash cans, Suit press, Safe, Heating, Hardwood or parquet floors, Smoke Alarm, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Internet Wireless internet Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Childrens' cribs, Linens View Inner courtyard view, Garden view Room Amenities Clothes rack, Socket near the bed Accessibility Raised toilet, Accessible by elevator
Suite The Level Room Type: Double 1 Twin bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Private bathroom, Body soap General Key access, Trash cans, Suit press, Safe, Heating, Hardwood or parquet floors, Smoke Alarm, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Internet Wireless internet Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Childrens' cribs, Linens View Inner courtyard view, Garden view Room Amenities Clothes rack, Socket near the bed Accessibility Raised toilet, Accessible by elevator
Supreme Comunicated Room Type: Double 1 Twin bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Private bathroom, Body soap General Key access, Trash cans, Suit press, Safe, Heating, Hardwood or parquet floors, Smoke Alarm, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Internet Wireless internet Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Childrens' cribs, Linens View Inner courtyard view, Garden view Room Amenities Clothes rack, Socket near the bed Accessibility Raised toilet, Accessible by elevator
Melia The Level Communicated Room Type: Double 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Bathrobe, Private bathroom, Body soap, Slippers General Key access, Trash cans, Suit press, Smoke Alarm, Safe, Heating, Hardwood or parquet floors, Iron, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Internet Wireless internet Living Area Sofa Services Wake-up service, Executive lounge access Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Raised toilet, Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Sofa bed, Socket near the bed View Inner courtyard view Exclusive services Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge
Grand Premium The Level Communicated Room Type: Double 1 Queen bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Towels, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Free toiletries, Hairdryer, Bathrobe, Private bathroom, Body soap, Slippers General Key access, Trash cans, Suit press, Smoke Alarm, Safe, Heating, Hardwood or parquet floors, Iron, Key card access, Laptop safe Media & Technology Flat-screen TV, Satellite channels, TV, Telephone Internet Wireless internet Living Area Sofa Services Wake-up service, Executive lounge access Kitchen Coffee machine, Electric kettle Bedroom Wardrobe or closet, Childrens' cribs, Linens Accessibility Raised toilet, Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Sofa bed, Socket near the bed View Inner courtyard view Exclusive services Complimentary breakfast in the executive lounge, Private check-in/out in the executive lounge, Free gym access, Free newspapers and magazines in the executive lounge, Complimentary afternoon snacks and drinks in the executive lounge

FAQ's

Is this Melia Madrid Serrano pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Melia Madrid Serrano?

Check-in time for Melia Madrid Serrano starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Melia Madrid Serrano have a swimming pool?

Yes, this Melia Madrid Serrano has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Melia Madrid Serrano?

Best-rates for the Melia Madrid Serrano starts from $236 per night with includes Entertainment, Kitchen, Laundry, Pool, TV, Balcony/Terrace, Restaurant, Bar, Breakfast, Wheelchair Accessible, Ocean View, Accessibility, Transportation/Shuttle, Fireplace/Heating, Oceanfront, Business Services, Child Friendly, Internet, View, Security/Safety, Wellness Facilities, Guest Services with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Melia Madrid Serrano a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Melia Madrid Serrano wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Melia Madrid Serrano is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Melia Madrid Serrano?

Based on the information reported by the owner or manager, the Melia Madrid Serrano indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Melia Madrid Serrano?

Based on the information reported by the owner or manager, details for the cancellation policy for the Melia Madrid Serrano are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $236

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Melia Madrid Serrano | Hotel in Madrid

Available rates:

Hotel in Castellana, Madrid

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Internet

Services

Kitchen

Bedroom

View

Accessibility

Room Amenities

Food & Drink

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View

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Bathroom

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Food & Drink

Bathroom

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Food & Drink

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