Maroma, A Belmond Hotel, Riviera Maya | Hotel in Playa del Carmen

| 9.6 (117 Reviews) |  1 Bathroom
Maroma Hotel | Maroma, A Belmond Hotel, Riviera Maya

Hotel in Maroma, Playa del Carmen

Beachfront hotel with a 24-hour fitness center
Catch some rays on Maroma, A Belmond Hotel, Riviera Maya's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Housekeeping is available on request.
Maroma, A Belmond Hotel, Riviera Maya offers 72 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Rooms open to furnished patios. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include espresso makers and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.


A private beach and complimentary bicycles are featured at the hotel. Other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Carretera Cancun Tulum Km 51, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. children may not be eligible for complimentary breakfast. rollaway/extra beds are available for mxn 129.0 per night. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: mxn 3200 per vehicle (one-way, maximum occupancy 4) pet deposit: mxn 4000 per stay pet fee: mxn 4000 per pet, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: mxn 129.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 11 lbs per pet) food and water bowls are available pets allowed for an extra charge of mxn 4000 per pet, per stay, plus a deposit of mxn 4000 per stay service animals are welcome, and are exempt from fees
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking parties and events are allowed on site please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number pcm950514fp5 safety features at this property include a carbon monoxide detector and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of belmond protects (belmond) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Sarrah
Nov 27, 2023 08:05:37 PM
Review Score:   5
Summary: Belmond always delivers exceptional service—Belmond Maroma is no different. The staff are amazing the facilities, recently renovated, are impeccable.
See All Reviews

FAQ's

Is this Maroma hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Maroma hotel have a swimming pool?

Yes, this Maroma hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Maroma hotel?

Best-rates for the Maroma hotel starts from $989 per night with includes Hot Tub, Internet, Air Conditioner, Bedding/Linens, Guest Services, Kitchen, Ocean View, Accessibility, Business Services, Wellness Facilities, Entertainment, Breakfast, Designated Smoking Area, TV, View, Sports/Activities, Spa, Child Friendly, Laundry, Parking, Pool, Balcony/Terrace, Restaurant, Bar, Toiletries with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Maroma hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Maroma hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Maroma hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Maroma hotel?

Based on the information reported by the owner or manager, the Maroma hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Maroma hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Maroma hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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