Ibis Mackay | Hotel in Mackay

| 8.0 (1493 Reviews) |  5 Bathrooms  10 Guests
South Mackay Hotel | Ibis Mackay

Hotel in South Mackay, Mackay

Located at Mackay Airport, Ibis Mackay offers comfortable and convenient accommodations, within 10 minutes' drive of Mackay CBD (Central Business District). You will find a 24-hour front desk at the property. The on-site restaurant offers breakfast, lunch and dinner, and the bar is open during the day and evening. All rooms offer plush bedding and pillows, coffee and tea making facilities, a Smart TV, complimentary toiletries and a hairdryer.

Ibis Mackay is located in Mackay.

This 156 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, View, Ocean View, and several others. This is a 4 star rated property and has over 1493 reviews with the average score of 8 . Coming to Mackay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 156 Bedrooms Hotel if you want to learn more about this RBO place in Mackay. These details are authentic, as they are provided by our partner, booking.com.

This Ibis Mackay in Mackay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ibis Mackay”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Boundary Rd East Mackay Airport, Mackay, 4740, Australia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Snack bar
  • Bar
  • Fruit
  • Coffee house on site
  • Special diet meals (on request)
  • Kids' meals
  • Kid-friendly buffet
  • Restaurant
Parking
  • Parking on site
  • Accessible parking
  • Free parking
  • Parking
Accessibility
  • Wheelchair accessible
  • Visual aids (Braille)
  • Raised toilet
  • Lowered sink
  • Toilet with grab rails
Activities
  • Live sports events (broadcast)
  • Fitness
  • Ping-pong
  • Pool table
  • Fitness center
General
  • Designated smoking area
  • Smoke-free property
  • Facilities for disabled guests
  • Soundproof rooms
  • Wifi in all areas
  • Elevator
  • Non-smoking rooms
  • Air conditioning
Guest Services
  • Car rental
  • Fax/Photocopying
  • Express check-in/out
  • 24-hour front desk
  • Baggage storage
  • Ironing service
  • Dry cleaning
  • Room service
  • Packed lunches
  • Daily housekeeping
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • Business center
  • Laundry
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Garden
  • Sun deck
  • Outdoor pool
  • Terrace
  • Outdoor furniture
  • Outdoor pool (year-round)
Security/Safety
  • CCTV outside property
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • Key access
  • Key card access
  • 24-hour security
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Face masks for guests available
  • Process in place to check health of guests
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Mobile app for room service
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool
  • Heated pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.36
Location:
8.83
Staff:
8.9
Facilities:
8.45
Comfort:
8.72
Cleanliness:
8.75
Tahlia
Dec 23, 2025 08:00:00 AM
Review Score:   8
Australia
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker, Wine/Champagne

Bathroom

Hairdryer, Shampoo, Shower, Free toiletries, Private bathroom, Toilet paper, Toilet, Bathtub or shower, Body soap, Shower cap, Towels, Conditioner

General

Trash cans, Soundproof, Safe, Ironing facilities, Interconnecting room(s) available, Lockers, Iron, Carpeted, Key card access, Laptop safe, Air conditioning, Smoke Alarm

Media & Technology

Flat-screen TV, Video, Telephone, iPod dock, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Linens, Wardrobe or closet, Walk-in closet

View

Garden view, View, City view, Sea view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Adapter, Clothes rack

Safety features

Air purifiers
Standard Queen Room
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Standard Queen Room

Food & Drink

Tea/Coffee maker, Wine/Champagne

Bathroom

Walk-in shower, Hairdryer, Shampoo, Shower, Free toiletries, Private bathroom, Toilet paper, Toilet, Bathtub or shower, Body soap, Shower cap, Towels, Conditioner

General

Trash cans, Soundproof, Safe, Ironing facilities, Interconnecting room(s) available, Lockers, Iron, Carpeted, Key card access, Laptop safe, Air conditioning, Smoke Alarm

Media & Technology

Flat-screen TV, Video, Telephone, iPod dock, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Linens, Wardrobe or closet, Walk-in closet

View

Garden view, City view, Sea view

Accessibility

Entire unit wheelchair accessible, Lower sink, Raised toilet, Shower chair, Adapted bath, Roll-in shower, Accessible by elevator, Toilet with grab rails, Upper floors accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Adapter, Clothes rack

Safety features

Air purifiers
Executive Queen Room High Floor
Room Type: Double
Room Size: 17 m2
1 Queen bed(s) Bed
Executive Queen Room High Floor

Food & Drink

Bottle of water, Tea/Coffee maker, Wine/Champagne

Bathroom

Hairdryer, Shampoo, Shower, Free toiletries, Private bathroom, Toilet paper, Toilet, Bathtub or shower, Body soap, Shower cap, Towels, Conditioner

General

Trash cans, Soundproof, Safe, Ironing facilities, Lockers, Iron, Carpeted, Key card access, Laptop safe, Air conditioning, Smoke Alarm

Media & Technology

Flat-screen TV, Video, Telephone, iPod dock, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Linens, Wardrobe or closet, Walk-in closet

View

Garden view, View, City view, Sea view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Adapter, Clothes rack

Safety features

Air purifiers
Superior Twin Room
Room Type: Twin
Room Size: 17 m2
2 Twin bed(s) Bed
Superior Twin Room

Food & Drink

Tea/Coffee maker, Wine/Champagne

Bathroom

Hairdryer, Shampoo, Shower, Free toiletries, Private bathroom, Toilet paper, Toilet, Bathtub or shower, Body soap, Shower cap, Towels, Conditioner

General

Trash cans, Soundproof, Safe, Ironing facilities, Interconnecting room(s) available, Lockers, Iron, Carpeted, Key card access, Laptop safe, Air conditioning, Smoke Alarm

Media & Technology

Flat-screen TV, Video, Telephone, iPod dock, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Linens, Wardrobe or closet, Walk-in closet

View

Garden view, Sea view

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Non-feather pillow, Socket near the bed, Adapter, Clothes rack

Safety features

Air purifiers
Disability Accessible Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Disability Accessible Room

Food & Drink

Tea/Coffee maker, Wine/Champagne

Bathroom

Hairdryer, Shampoo, Shower, Free toiletries, Private bathroom, Toilet paper, Toilet, Bathtub or shower, Body soap, Shower cap, Towels, Conditioner

General

Trash cans, Soundproof, Safe, Ironing facilities, Lockers, Iron, Carpeted, Key card access, Laptop safe, Air conditioning

Media & Technology

Flat-screen TV, Video, Telephone, iPod dock, TV, Radio

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Refrigerator

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Linens, Wardrobe or closet, Walk-in closet

Room Amenities

Non-feather pillow, Socket near the bed, Clothes rack

FAQ's

Is this Ibis Mackay pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ibis Mackay?

Check-in time for Ibis Mackay starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ibis Mackay have a swimming pool?

Yes, this Ibis Mackay has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ibis Mackay?

Best-rates for the Ibis Mackay starts from $87 per night with includes Guest Services, Laundry, Designated Smoking Area, TV, Security/Safety, Entertainment, Kitchen, Pool, Balcony/Terrace, Restaurant, Breakfast, Child Friendly, Air Conditioner, Parking, Wheelchair Accessible, Accessibility, Sports/Activities, Wellness Facilities, Internet, View, Ocean View, Oceanfront, Transportation/Shuttle, Business Services, Bar with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ibis Mackay a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ibis Mackay wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ibis Mackay is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ibis Mackay?

Based on the information reported by the owner or manager, the Ibis Mackay indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ibis Mackay?

Based on the information reported by the owner or manager, details for the cancellation policy for the Ibis Mackay are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $87
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