Holiday Inn and Suites Charleston West by IHG | Hotel in Charleston

| 8.1 (332 Reviews) |   Pet Friendly  15 Bathrooms  43 Guests
South Charleston Hotel | Holiday Inn and Suites Charleston West by IHG

Hotel in South Charleston, Charleston

Located in Charleston and with South Charleston Museum reachable within a 4-minute walk, Holiday Inn and Suites Charleston West by IHG has concierge services, non-smoking rooms, a shared lounge, free WiFi throughout the property and a terrace. Offering a restaurant, the property also has a garden, as well as an indoor pool and a hot tub. The property provides free shuttle service, room service and luggage storage for guests. The rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. All rooms will provide guests with a fridge. A buffet breakfast is available at Holiday Inn and Suites Charleston West by IHG. There's an in-house bar and guests can also use the business area. Staff at the accommodation are always available to provide advice at the reception. Jefferson Park is 2.5 miles from Holiday Inn and Suites Charleston West by IHG, while Charleston Civic Center is 3.5 miles from the property. Yeager Airport is 6.2 miles away.

Holiday Inn and Suites Charleston West by IHG is located in Charleston.

This 15 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, and several others. This is a 3 star rated property and has over 332 reviews with the average score of 8.1 . Coming to Charleston and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 15 Bedrooms Hotel if you want to learn more about this RBO place in Charleston. These details are authentic, as they are provided by our partner, booking.com.

This Holiday Inn and Suites Charleston West by IHG in Charleston is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Holiday Inn and Suites Charleston West by IHG”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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400 2nd Avenue, Charleston, WV 25303, USA

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Bar
  • Coffee house on site
  • Snack bar
  • Restaurant
  • Kids' meals
Parking
  • Accessible parking
  • Parking
  • Free parking
  • Parking on site
Accessibility
  • Raised toilet
  • Visual aids (Braille)
  • Lowered sink
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Indoor pool (year-round)
  • Hot tub/Jacuzzi
  • Indoor pool
  • Game room
  • Fitness center
  • Fitness
General
  • Pet friendly
  • Heating
  • Facilities for disabled guests
  • Non-smoking rooms
  • Smoke-free property
  • Elevator
  • Safe
  • Designated smoking area
  • Convenience store on site
  • Air conditioning
  • Wifi in all areas
Guest Services
  • Room service
  • Shuttle service (free)
  • Express check-in/out
  • Baggage storage
  • Business center
  • Dry cleaning
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • 24-hour front desk
  • ATM on site
  • Laundry
  • Airport shuttle (free)
  • Shuttle service
  • Vending machine (drinks)
  • Daily housekeeping
  • Concierge
  • Airport shuttle
  • Shared lounge/TV area
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Terrace
  • Garden
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Cashless payment available
  • Contactless check-in/out
  • All plates, cutlery, glasses, and other tableware sanitized
Spa
  • Heated pool
  • Swimming pool
  • Shallow end
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 21
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed and charges may apply.
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.64
Location:
8.22
Staff:
8.87
Facilities:
8.47
Comfort:
8.72
Cleanliness:
8.73
Gail
Aug 4, 2025 07:00:00 AM
Review Score:   10
United States
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Reception and check in was lovely and we were given a room on the first floor that was perfect.
Negative: Nothing to complain about!
Summary: Nice hotel, good location.
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Free toiletries, Shampoo, Toilet paper, Conditioner, Private bathroom

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed

Accessibility

Accessible by elevator
Standard Room
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed
1 Sofa bed Bed
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Bathtub, Free toiletries, Toilet paper, Shampoo, Conditioner, Shower, Private bathroom

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed

Accessibility

Accessible by elevator
Standard King Room with Sofa Bed
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Bathtub, Free toiletries, Toilet paper, Shampoo, Conditioner, Shower, Private bathroom

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk, Sofa

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Sofa bed

Accessibility

Accessible by elevator
Queen Room - Mobility Access Roll in Shower/Non-Smoking
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Bathtub, Free toiletries, Toilet paper, Shampoo, Conditioner, Shower, Private bathroom

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Roll-in shower, Upper floors accessible by elevator, Entire unit wheelchair accessible, Adapted bath

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed
Queen Room - Mobility Access Roll in Shower/Non-Smoking
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Bathtub, Free toiletries, Toilet paper, Shampoo, Conditioner, Shower, Private bathroom

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed

Accessibility

Accessible by elevator
One-Bedroom Suite with Sofa Bed
Room Type: Suite
Room Size: 48 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Bathtub, Free toiletries, Toilet paper, Shampoo, Conditioner, Shower, Private bathroom

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk, Sofa

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Sofa bed

Accessibility

Accessible by elevator
One-Bedroom Suite with Sofa Bed and Accessible Roll-In Shower
Room Type: Suite
Room Size: 37 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Bathtub, Free toiletries, Toilet paper, Shampoo, Conditioner, Shower, Private bathroom

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk, Sofa

Bedroom

Alarm clock, Wardrobe or closet, Linens

Accessibility

Accessible by elevator, Roll-in shower, Upper floors accessible by elevator, Entire unit wheelchair accessible, Adapted bath

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed, Sofa bed
Standard Queen Room
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Free toiletries, Shampoo, Toilet paper, Conditioner, Private bathroom

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed

Accessibility

Accessible by elevator
Standard Room with Two Queen Beds
Room Type: Double
Room Size: 17 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Bathtub, Free toiletries, Toilet paper, Shampoo, Conditioner, Shower, Private bathroom

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed

Accessibility

Accessible by elevator
Deluxe Queen Suite - Disability Access/Non-Smoking
Room Type: Suite
Room Size: 37 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Bathtub, Free toiletries, Toilet paper, Shampoo, Conditioner, Shower, Private bathroom

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed

Accessibility

Accessible by elevator, Hearing accessible
Suite - Hearing Accessible - Non-Smoking
Room Type: Suite
Room Size: 22 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Bathtub, Free toiletries, Toilet paper, Shampoo, Conditioner, Shower, Private bathroom

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed

Accessibility

Accessible by elevator, Hearing accessible
King Room - Hearing Accessible
Room Type: Double
Room Size: 17 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Bathtub, Free toiletries, Toilet paper, Shampoo, Conditioner, Shower, Private bathroom

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed

Accessibility

Accessible by elevator, Hearing accessible
Double Room with Two Double Beds - Disability Access
Room Type: Double
Room Size: 17 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Bathtub, Free toiletries, Toilet paper, Shampoo, Conditioner, Shower, Private bathroom

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed

Accessibility

Accessible by elevator, Hearing accessible
Standard Queen Room - Communications Access
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Bathtub, Free toiletries, Toilet paper, Shampoo, Conditioner, Shower, Private bathroom

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed

Accessibility

Accessible by elevator, Hearing accessible
King Room - Mobility Access/Hearing Accessible
Room Type: Double
Room Size: 22 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Bathtub or shower, Towels, Hairdryer, Body soap, Toilet, Bathtub, Free toiletries, Toilet paper, Shampoo, Conditioner, Shower, Private bathroom

General

Heating, Trash cans, Carpeted, Smoke Alarm, Iron, Key card access, Ironing facilities, Safe, Air conditioning

Media & Technology

Cable channels, Telephone, Flat-screen TV, TV

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Wardrobe or closet, Linens

Room Amenities

Non-feather pillow, Feather pillow, Socket near the bed

Accessibility

Accessible by elevator

FAQ's

Is this South Charleston hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at South Charleston hotel?

Check-in time for South Charleston hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the South Charleston hotel have a swimming pool?

Yes, this South Charleston hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in South Charleston hotel?

Best-rates for the South Charleston hotel starts from $145 per night with includes Accessibility, Security/Safety, Entertainment, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Restaurant, Guest Services, Child Friendly, Laundry, Parking, Pet Friendly, TV, View, Ocean View, Oceanfront, Business Services, Sports/Activities, Air Conditioner, Private Pool, Wellness Facilities, Fireplace/Heating, Bar, Hot Tub, Internet, Kitchen, Transportation/Shuttle, Pool with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is South Charleston hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the South Charleston hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the South Charleston hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the South Charleston hotel?

Based on the information reported by the owner or manager, the South Charleston hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for South Charleston hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the South Charleston hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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