Merida Rentals Mexico Yucatan Merida

Hacienda Santa Cruz Merida | Hotel in Mérida

| 7.6 (93 Reviews) |  6 Bathrooms  19 Guests
Merida Hotel | Hacienda Santa Cruz Merida

Hotel in Merida, Mérida

Only a 20-minute drive from the historic center of Mérida, Hacienda Santa Cruz is set in lush gardens and has 2 outdoor swimming pools. Rooms and facilities are located in the hacienda’s separate buildings. All the rooms are in the Casa Principal, the former country estate’s main house. Each room has a unique décor featuring colorful textiles or brightly-painted walls. They all have a ceiling fan and air conditioning, a dressing room and a private bathroom. The Casa de Maquina restaurant, located in the old machine house, has a terrace, bar and swimming pool, and serves Mexican and French-Creole cuisine, as well as Asian and Italian dishes. The Chichen Itza Mayan ruins are 81 mi southwest of the Hacienda. The Uxmal ruins are about an hour’s drive to the south. Mérida international airport, with services to major Mexican cities, including D.F and Cancún, and international destinations, such as Miami, Houston and La Havana, is just a 10-minute drive away.

Hacienda Santa Cruz Merida is located in Mérida.

This 19 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Toiletries, Wheelchair Accessible, Accessibility, and several others. This is a 5 star rated property and has over 93 reviews with the average score of 7.6 . Coming to Mérida and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 19 Bedrooms Hotel if you want to learn more about this RBO place in Mérida. These details are authentic, as they are provided by our partner, booking.com.

This Hacienda Santa Cruz Merida in Mérida is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hacienda Santa Cruz Merida”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Calle 86 Sur Santa Cruz Palomeque, Mérida, 97315, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Coffee house on site
  • Restaurant
  • Fruit
  • Wine/Champagne
Parking
  • Parking on site
  • Private Parking
  • Free parking
  • Parking
Accessibility
  • Wheelchair accessible
Activities
  • Cycling
  • Body treatments
  • Neck massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Sauna
  • Hot tub/Jacuzzi
  • Beauty services
  • Steam room
  • Walking tours
  • Body scrub
  • Spa
  • Full-body massage
  • Foot massage
  • Hand massage
  • Bike tours
  • Waxing services
  • Head massage
  • Themed dinners
  • Couples' massage
  • Massage
  • Public Bath
  • Facial treatments
  • Back massage
General
  • Wifi in all areas
  • Safe
  • Air conditioning
  • Designated smoking area
  • Non-smoking rooms
  • Chapel/Shrine
  • Facilities for disabled guests
  • Family rooms
Guest Services
  • Express check-in/out
  • Business center
  • Concierge
  • Laundry
  • Room service
  • Daily housekeeping
  • Fax/Photocopying
  • Meeting/Banquet facilities
  • Private check-in/out
  • Suit press
  • Baggage storage
  • Ironing service
  • Tour desk
  • Shuttle service
  • Shuttle service (additional charge)
  • 24-hour front desk
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Picnic area
  • Outdoor furniture
  • Terrace
  • Sun deck
  • Garden
  • Outdoor pool
Security/Safety
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Security alarm
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Delivered food covered securely
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • First aid kits available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Beach umbrellas
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.68
Location:
7.65
Staff:
9.16
Facilities:
8.73
Comfort:
9.13
Cleanliness:
8.83
Lenore
Jul 25, 2025 07:00:00 AM
Review Score:   6
Mexico
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The room was very clean and well appointed.
Negative: The pool areas were not well maintained, the cenote and pools were not clean, the beds around the main pool were filthy dirty. The restaurant was way overpriced for average food and very small portions. The service from staff in the morning was not good at all. Too many things that need to be changed. The property has a lot of potential so it’s too bad.
Summary: We’ve stayed at many haciendas in the yucatan. This day was quite disappointing because the property has so much potenti
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 35 m2
1 Queen bed(s) Bed
Deluxe Room

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet paper, Shampoo, Toilet, Hairdryer, Towels, Body soap, Bathtub or shower, Free toiletries, Shower, Conditioner, Private bathroom

General

Mosquito net, Iron, Ironing facilities, Key access, Trash cans, Fan, Safe, Interconnecting room(s) available, Air conditioning

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator

Living Area

Sitting area

Outdoors

Patio, Outdoor furniture

View

View, Garden view

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Junior Suite
Room Type: Suite
Room Size: 50 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet paper, Shampoo, Toilet, Hairdryer, Towels, Body soap, Bathtub or shower, Free toiletries, Shower, Conditioner, Private bathroom

General

Mosquito net, Iron, Ironing facilities, Key access, Trash cans, Fan, Safe, Air conditioning

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator

Outdoors

Patio

View

View, Garden view

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Deluxe Double Room
Room Type: Double
Room Size: 50 m2
2 Full bed(s) Bed
Deluxe Double Room

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet paper, Shampoo, Toilet, Hairdryer, Towels, Body soap, Bathtub or shower, Free toiletries, Shower, Conditioner, Private bathroom

General

Mosquito net, Iron, Ironing facilities, Key access, Trash cans, Fan, Safe, Interconnecting room(s) available, Air conditioning

Media & Technology

TV, Cable channels, Telephone, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator

Living Area

Sitting area

Outdoors

Patio, Outdoor furniture

View

View, Garden view

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Quadruple Room
Room Type: Quad
Room Size: 50 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Quadruple Room

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet paper, Shampoo, Toilet, Hairdryer, Towels, Body soap, Bathtub or shower, Free toiletries, Shower, Conditioner, Private bathroom

General

Mosquito net, Iron, Ironing facilities, Key access, Trash cans, Fan, Safe, Air conditioning

Media & Technology

Flat-screen TV, Streaming service (like Netflix), Pay-per-view channels, TV, Cable channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Dining table

Living Area

Sitting area, Sofa

Outdoors

Patio, Outdoor furniture

View

View, Garden view

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Superior King Suite
Room Type: Suite
Room Size: 50 m2
1 Sofa bed Bed
1 King bed(s) Bed
Superior King Suite

Food & Drink

Bottle of water, Minibar

Bathroom

Toilet paper, Shampoo, Toilet, Hairdryer, Towels, Body soap, Bathtub or shower, Free toiletries, Bathtub, Shower, Conditioner, Private bathroom

General

Mosquito net, Iron, Ironing facilities, Key access, Trash cans, Fan, Safe, Air conditioning

Media & Technology

Flat-screen TV, Streaming service (like Netflix), Pay-per-view channels, TV, Cable channels, Telephone

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Dining table

Living Area

Sitting area, Sofa

Outdoors

Patio, Outdoor furniture

View

View, Garden view

Bedroom

Wardrobe or closet

Accessibility

Entire unit located on ground floor, Entire unit wheelchair accessible

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Family Room
Room Type: Family
Room Size: 50 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
1 Queen bed(s) Bed
Family Room

General

Iron, Ironing facilities, Trash cans, Fan, Safe, Air conditioning

Living Area

Sitting area, Sofa

Bathroom

Toilet paper, Private bathroom

Bedroom

Wardrobe or closet

Room Amenities

Clothes rack

Pool and Spa

Pool towels

FAQ's

Is this Hacienda Santa Cruz Merida pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hacienda Santa Cruz Merida?

Check-in time for Hacienda Santa Cruz Merida starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hacienda Santa Cruz Merida have a swimming pool?

Yes, this Hacienda Santa Cruz Merida has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hacienda Santa Cruz Merida?

Best-rates for the Hacienda Santa Cruz Merida starts from $176 per night with includes Guest Services, Laundry, Pool, View, Balcony/Terrace, Transportation/Shuttle, Business Services, Wellness Facilities, Spa, Toiletries, Wheelchair Accessible, Accessibility, Security/Safety, Entertainment, Breakfast, Child Friendly, Oceanfront, Bar, Hot Tub, Internet, Air Conditioner, Parking, Designated Smoking Area, Ocean View, Sports/Activities, Restaurant with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hacienda Santa Cruz Merida a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hacienda Santa Cruz Merida wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hacienda Santa Cruz Merida is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hacienda Santa Cruz Merida?

Based on the information reported by the owner or manager, the Hacienda Santa Cruz Merida indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hacienda Santa Cruz Merida?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hacienda Santa Cruz Merida are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $176
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