Four Points by Sheraton Kuala Lumpur, Chinatown | Hotel in Kuala Lumpur

| 8.9 (1712 Reviews) |  7 Bathrooms  20 Guests
Chinatown Hotel | Four Points by Sheraton Kuala Lumpur, Chinatown

Hotel in Chinatown, Kuala Lumpur

Located in the heart of Chinatown, Four Points by Sheraton Kuala Lumpur, Chinatown has a restaurant, outdoor swimming pool, a fitness center and bar in Kuala Lumpur. This 4-star hotel has air-conditioned rooms with a private bathroom. The accommodations features a 24-hour front desk, room service and currency exchange for guests. All rooms in the hotel are fitted with a flat-screen TV and a hairdryer. Decorated with a water color sketch depicting Chinatown past, each room also features views of the the Kuala Lumpur skyline. A buffet breakfast featuring Western favorites and local delights is available each morning at Four Points by Sheraton Kuala Lumpur, Chinatown. Handcrafted cocktails can be enjoyed at the in-house bar. Islamic Arts Museum Malaysia is 1.4 mi from the accommodations, while Berjaya Times Square is 1.6 mi from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 18 mi from Four Points by Sheraton Kuala Lumpur, Chinatown.

Four Points by Sheraton Kuala Lumpur, Chinatown is located in Kuala Lumpur.

This 318 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Guest Services, Child Friendly, and several others. This is a 4 star rated property and has over 1712 reviews with the average score of 8.9 . Coming to Kuala Lumpur and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 318 Bedrooms Hotel if you want to learn more about this RBO place in Kuala Lumpur. These details are authentic, as they are provided by our partner, booking.com.

This Four Points by Sheraton Kuala Lumpur, Chinatown in Kuala Lumpur is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Four Points by Sheraton Kuala Lumpur, Chinatown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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No 2, Jalan Balai Polis, Kuala Lumpur, 50000, Malaysia

Amenities

Air Conditioner
Parking
Pool
View
Accessibility
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Kids' meals
  • Bar
  • Fruit
  • Wine/Champagne
Parking
  • Parking on site
  • Accessible parking
  • Parking
  • Parking garage
  • Private Parking
  • Electric vehicle charging station
Activities
  • Happy hour
  • Walking tours
  • Fitness center
  • Tour or class about local culture
General
  • Smoke-free property
  • Non-smoking rooms
  • Elevator
  • Air conditioning
  • Safe
Guest Services
  • Currency exchange
  • Baggage storage
  • Daily housekeeping
  • Suit press
  • Laundry
  • Meeting/Banquet facilities
  • Room service
  • Concierge
  • Dry cleaning
  • Fax/Photocopying
  • Ironing service
  • Express check-in/out
  • Valet parking
  • 24-hour front desk
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Outdoor pool (year-round)
  • Garden
  • Outdoor pool
Security/Safety
  • CCTV in common areas
  • Smoke alarms
  • Fire extinguishers
  • CCTV outside property
  • Key card access
  • 24-hour security
  • Security alarm
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
From 1st january 2023, a tourist tax of rm 10 per room per night is applied to all foreign guests. this tax is not included in the room rate and must be paid upon check-in. guests with a valid malaysian identity card or valid permanent residents my pr card are exempted. effective 1st july 2021, all prices quoted are subject to sales & services tax / sst excluding hotel accommodations in accordance with malaysia government legislation, pool closed for maintenance mar 8-17, 2025. arrangement for alternative pool use at le meridien kuala lumpur available, advanced booking required.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.71
Location:
9.25
Staff:
9.26
Facilities:
8.9
Comfort:
9.22
Cleanliness:
9.16
Ellen
Jun 4, 2025 07:00:00 AM
Review Score:   9
Singapore
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Hotel had gluten free breakfast options and could make additional items on request. Chefs came out to speak to us about what was safe and the manager looked after us at each breakfast with anything we needed. They even had gluten free bread and 'muffins' (def gf as quite solid and dry) safely wrapped in plastic available for breakfast. There were also gluten free options for room service and the kitchen was able to accommodate modifications to the fried rice to suit fussy gluten free kids. Safely ate satay and sayur lodeh for the first time in years. La Gula on the ground floor of the hotel also has gluten free options, including ice-cream, in gluten free waffle cones, shoestring fries and a very good vegan Caesar salad. Was so nice to be able to eat out on a holiday and not get sick.
Negative: The carpet of our room could do with a deep clean.
Summary: Lovely staff, nice big room for a family, and gluten free food.
See All Reviews

Room Arrangement

Room Info Facilities
Premier King Room
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Premier King Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toothbrush, Toilet, Free toiletries, Guest bathroom, Toilet paper, Hairdryer, Slippers, Towels, Bidet, Shower, Shampoo, Body soap, Conditioner, Shower cap, Private bathroom, Walk-in shower

General

Iron, Soundproof, Smoke Alarm, Trash cans, Key card access, Air conditioning, Safe, Carpeted

Media & Technology

Flat-screen TV, Telephone, TV, Radio

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool with a view, Pool towels

Layout

Window

Exclusive services

Free gym access
Premier Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toothbrush, Toilet, Free toiletries, Guest bathroom, Toilet paper, Hairdryer, Slippers, Towels, Bidet, Shower, Shampoo, Body soap, Conditioner, Shower cap, Private bathroom, Walk-in shower

General

Iron, Soundproof, Smoke Alarm, Carpeted, Trash cans, Key card access, Air conditioning, Safe, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Telephone, TV, Radio

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool with a view, Pool towels

Layout

Window

Exclusive services

Free gym access
Deluxe King Room
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed
Deluxe King Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toothbrush, Toilet, Free toiletries, Guest bathroom, Toilet paper, Hairdryer, Slippers, Towels, Bidet, Shower, Shampoo, Body soap, Conditioner, Shower cap, Private bathroom, Walk-in shower

General

Iron, Soundproof, Smoke Alarm, Carpeted, Trash cans, Key card access, Air conditioning, Safe, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Telephone, TV, Radio

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool with a view, Pool towels

Layout

Window

Exclusive services

Free gym access
Premier Suite
Room Type: Suite
Room Size: 70 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toothbrush, Toilet, Free toiletries, Guest bathroom, Additional bathroom, Hairdryer, Slippers, Towels, Bidet, Toilet paper, Shower, Shampoo, Body soap, Conditioner, Shower cap, Private bathroom, Walk-in shower

General

Iron, Soundproof, Smoke Alarm, Carpeted, Trash cans, Key card access, Air conditioning, Safe, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Telephone, TV, Radio

Living Area

Desk, Sofa, Dining area, Sitting area

Bedroom

Childrens' cribs, Walk-in closet, Linens

View

City view, View

Services

Wake-up service

Kitchen

Dining table, Coffee machine

Accessibility

Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool with a view, Pool towels

Layout

Window

Exclusive services

Free gym access
Deluxe Twin Room
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toothbrush, Toilet, Free toiletries, Guest bathroom, Toilet paper, Hairdryer, Slippers, Towels, Bidet, Shower, Shampoo, Body soap, Conditioner, Shower cap, Private bathroom, Walk-in shower

General

Iron, Soundproof, Smoke Alarm, Carpeted, Trash cans, Key card access, Air conditioning, Safe, Interconnecting room(s) available

Media & Technology

Flat-screen TV, Telephone, TV, Radio

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool with a view, Pool towels

Layout

Window

Exclusive services

Free gym access
Large Premier Downtown Twin Room
Room Type: Twin
Room Size: 30 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toothbrush, Toilet, Free toiletries, Guest bathroom, Toilet paper, Hairdryer, Slippers, Towels, Bidet, Shower, Shampoo, Body soap, Conditioner, Shower cap, Private bathroom, Walk-in shower

General

Iron, Soundproof, Smoke Alarm, Trash cans, Key card access, Air conditioning, Safe, Carpeted

Media & Technology

Flat-screen TV, Telephone, TV, Radio

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool with a view, Pool towels

Layout

Window

Exclusive services

Free gym access
Large Premier Downtown King Room
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
Large Premier Downtown King Room

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toothbrush, Toilet, Free toiletries, Guest bathroom, Toilet paper, Hairdryer, Slippers, Towels, Bidet, Shower, Shampoo, Body soap, Conditioner, Shower cap, Private bathroom, Walk-in shower

General

Iron, Soundproof, Smoke Alarm, Trash cans, Key card access, Air conditioning, Safe, Carpeted

Media & Technology

Flat-screen TV, Telephone, TV, Radio

Living Area

Desk

View

City view, View

Services

Wake-up service

Bedroom

Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack

Pool and Spa

Pool with a view, Pool towels

Layout

Window

Exclusive services

Free gym access

FAQ's

Is this Chinatown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Chinatown hotel?

Check-in time for Chinatown hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Chinatown hotel have a swimming pool?

Yes, this Chinatown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chinatown hotel?

Best-rates for the Chinatown hotel starts from $84 per night with includes Security/Safety, Guest Services, Child Friendly, Parking, Pool, EV Charge Station, Sports/Activities, Entertainment, View, Accessibility, Wellness Facilities, Air Conditioner, Business Services, Restaurant, Bar, Internet, Laundry with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Chinatown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chinatown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chinatown hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chinatown hotel?

Based on the information reported by the owner or manager, the Chinatown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chinatown hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Chinatown hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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