Chacalal Rentals Mexico Quintana Roo Chacalal

Conrad Tulum Riviera Maya | Resort in Tulum

| 8.5 (142 Reviews) |   Pet Friendly  15 Bathrooms  44 Guests
Chacalal Resort | Conrad Tulum Riviera Maya

Resort in Chacalal, Tulum

Located in Tulum, a 2-minute walk from Chemuyil Beach, Conrad Tulum Riviera Maya has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a private beach area, a shared lounge, as well as a terrace. The property provides a 24-hour front desk, airport transportation, a kids' club and free WiFi. All rooms at the resort come with air conditioning, a seating area, a flat-screen TV with cable channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. The rooms have a coffee machine, while selected rooms also feature a balcony and others also feature sea views. The rooms will provide guests with a minibar. The breakfast offers buffet, continental or American options. At Conrad Tulum Riviera Maya you'll find a restaurant serving American, Caribbean and Greek cuisine. Vegetarian, vegan and gluten-free options can also be requested. The accommodation has a playground. The area is popular for cycling, and car rental is available at this 5-star resort. Tulum Archeological Site is 14 miles from Conrad Tulum Riviera Maya, while ADO International Bus Station is 26 miles from the property. Cozumel International Airport is 35 miles away.

Conrad Tulum Riviera Maya is located in Tulum.

This 310 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Hot Tub, Pet Friendly, View, and several others. This is a 5 star rated property and has over 142 reviews with the average score of 8.5 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 310 Bedrooms Resort if you want to learn more about this RBO place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Conrad Tulum Riviera Maya in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Conrad Tulum Riviera Maya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Carretera Cancun Tulum 307, Tulum, ROO 77774, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Coffee house on site
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Restaurant
Parking
  • Parking on site
  • Parking
  • Free parking
  • Private Parking
Accessibility
  • Wheelchair accessible
Activities
  • Fitness center
  • Playground
  • Beach
  • Cycling
  • Kids' club
  • Neck massage
  • Game room
  • Haircut
  • Snorkeling
  • Head massage
  • Massage
  • Pool table
  • Live music/Performance
  • Spa/Wellness packages
  • Entertainment staff
  • Fitness classes
  • Beauty services
  • Diving
  • Pedicure
  • Private beach area
  • Hot tub/Jacuzzi
  • Water sports facilities on site
  • Makeup services
  • Fitness
  • Facial treatments
  • Hairstyling
  • Couples' massage
  • Tour or class about local culture
  • Sauna
  • Body wrap
  • Back massage
  • Foot massage
  • Hand massage
  • Evening entertainment
  • Hair treatments
  • Spa facilities
  • Spa
  • Beachfront
  • Full-body massage
  • Manicure
  • Body treatments
  • Yoga classes
  • Spa lounge/Relaxation area
  • Bike tours
Entertainment
  • Board games/Puzzles
  • Indoor play area
General
  • Facilities for disabled guests
  • Air conditioning
  • Pet friendly
  • Safe
  • Smoke-free property
  • Family rooms
  • Elevator
  • Non-smoking rooms
Guest Services
  • Airport shuttle
  • ATM on site
  • Private check-in/out
  • Dry cleaning
  • Baggage storage
  • Express check-in/out
  • Currency exchange
  • Ironing service
  • Business center
  • Daily housekeeping
  • Concierge
  • Laundry
  • Car rental
  • Shared lounge/TV area
  • Meeting/Banquet facilities
  • Suit press
  • Tour desk
  • Airport shuttle (additional charge)
  • Valet parking
  • Room service
  • 24-hour front desk
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor fireplace
  • Sun deck
  • Outdoor pool
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Terrace
Security/Safety
  • Fire extinguishers
  • Key card access
  • Smoke alarms
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food covered securely
  • First aid kits available
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
  • Mobile app for room service
Spa
  • Pool bar
  • Infinity pool
  • Beach umbrellas
  • Kids' pool
  • Pool with view
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.18
Location:
8.77
Staff:
8.99
Facilities:
9.3
Comfort:
9.3
Cleanliness:
9.38
Jose
Jul 7, 2025 07:00:00 AM
Review Score:   9
United States
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
King Room with Partial Ocean View
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
Governors Suite
Room Type: Suite
Room Size: 145 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Slippers, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine, Microwave

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Room Amenities

Socket near the bed
King Room with Tropical View
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view, Garden view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
King Room with Ocean View
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
King Room with Roll-In Shower - Mobility Access
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view, Garden view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
Presidential King Suite
Room Type: Suite
Room Size: 186 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Slippers, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine, Microwave

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Room Amenities

Socket near the bed
Queen Room with Two Queen Beds and Partial Ocean View
Room Type: Quad
Room Size: 52 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
Queen Room with Two Queen Beds and Tropical View
Room Type: Quad
Room Size: 52 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view, Garden view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
Queen Room with Two Queen Beds and Ocean View
Room Type: Quad
Room Size: 52 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Internet

Internet facilities

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
King Room with Ocean View
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Slippers, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
King Suite with Ocean View
Room Type: Suite
Room Size: 99 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Slippers, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
King Suite with Tropical View
Room Type: Suite
Room Size: 99 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Slippers, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Garden view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
King Room with Partial Ocean View
Room Type: Double
Room Size: 52 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Slippers, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
Queen Room with Two Queen Beds and Ocean View
Room Type: Quad
Room Size: 52 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Slippers, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed
Queen Room with Two Queen Beds and Partial Ocean View
Room Type: Quad
Room Size: 52 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Hairdryer, Slippers, Conditioner, Bathtub or shower, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Privacy curtain, Heating, Safe, Ironing facilities

Media & Technology

Cable channels, Telephone, TV, Radio, Flat-screen TV

Outdoors

Balcony

Living Area

Sitting area

Bedroom

Linens, Alarm clock

View

Sea view

Kitchen

Coffee machine

Room Amenities

Socket near the bed

FAQ's

Is this Conrad Tulum Riviera Maya pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Conrad Tulum Riviera Maya?

Check-in time for Conrad Tulum Riviera Maya starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Conrad Tulum Riviera Maya have a swimming pool?

Yes, this Conrad Tulum Riviera Maya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Conrad Tulum Riviera Maya?

Best-rates for the Conrad Tulum Riviera Maya starts from $346 per night with includes Ocean View, Oceanfront, Entertainment, Breakfast, Child Friendly, Air Conditioner, Parking, TV, Security/Safety, Business Services, Spa, Restaurant, Hot Tub, Pet Friendly, View, Balcony/Terrace, Transportation/Shuttle, Wellness Facilities, Guest Services, Internet, Laundry, Pool, Wheelchair Accessible, Accessibility, Sports/Activities, Fireplace/Heating, Bar, Private Beach with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Conrad Tulum Riviera Maya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Conrad Tulum Riviera Maya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Conrad Tulum Riviera Maya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Conrad Tulum Riviera Maya?

Based on the information reported by the owner or manager, the Conrad Tulum Riviera Maya indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Conrad Tulum Riviera Maya?

Based on the information reported by the owner or manager, details for the cancellation policy for the Conrad Tulum Riviera Maya are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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