Bertam Resort and Water Park Penang | Resort in Kepala Batas

| 8.8 (18 Reviews) |  1 Bathroom
Kepala Batas Resort | Bertam Resort and Water Park Penang

Resort in Kepala Batas

Family-friendly resort with 3 restaurants connected to the convention center in Kepala Batas
3 restaurants, a full-service spa, and a water park (surcharge) are available at this resort. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge.
Change of towels is available on request.
Bertam Resort, Penang offers 282 air-conditioned accommodations with MP3 docking stations and free minibar items. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with cable channels and smart speakers. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.


A health club and a water park (surcharge) with a lazy river are featured at the resort. 5 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas, 13100, Malaysia

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Toilet paper
  • Private bathroom
  • Toothbrush and toothpaste
  • Shampoo
  • Hair dryer
  • Towels
  • Designer toiletries
Bedroom
  • Blackout drapes/curtains
  • Air conditioning
  • Premium bedding
  • Bed sheets
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Free cribs/infant beds
  • Desk
  • Laptop-friendly workspace
  • Iron/ironing board
  • Desk chair
  • Safe
  • Restaurant dining guide
  • Slippers
  • LED light bulbs
  • In-room massage
  • Phone
  • Electrical adapters/chargers
Breakfast
  • 3 restaurants and 2 coffee shops
  • 24-hour room service
  • 1 poolside bar and 1 bar
  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 56 for adults and MYR 35 for children
  • Local meal delivery service
  • Dining table
  • Free bottled water
  • Free minibar
  • Mini-fridge
Parking
  • Limo/town car service
  • Onsite parking options include a carport
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • Secured covered valet parking on site (MYR 40 per night; includes in/out privileges)
  • Free secured, covered self parking on site
Accessibility
  • Wheelchair-accessible path of travel
  • Front entrance ramp
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Elevator
  • Hardwood flooring in room
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk height (inches): 28
  • Smooth flooring in public areas
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible concierge desk
  • Area rugs in room
  • Elevator door width (inches): 39
  • Doorbell and phone notification
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Smooth flooring in room
  • Tile flooring in public areas
  • High pile carpet in room
  • Ceiling hoist
  • Wheelchairs available on site
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible spa
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible public washroom
  • 4 on-site accessible parking spaces
Activities
  • Golf lessons
  • Theme parks
  • Adjacent to a golf course
  • Health/beauty spa
  • Foosball table
  • Fitness classes
  • Steam room
  • Designer stores
  • Fitness center
  • Yoga classes
  • 5 hot tubs
  • Children's pool
  • Playground
  • Private picnics
  • Bike parking
  • Bicycle tour information
  • Sauna
  • Karaoke
  • Bike storage
  • Water park access (surcharge)
  • Outdoor pool
  • Full-service spa
  • Electric bike charging stations
  • Billiards/pool table
Entertainment
  • MP3 dock
  • Smart speaker
  • Cable channels
  • 50-inch Smart TV
General
  • Meeting rooms - 18
  • Coworking space
  • Conference center (35000 square feet of space)
  • 24-hour business center
  • Library
  • Ballroom
  • Grocery/convenience store
  • Elevator
  • Banquet hall
  • Lockers available
  • Gift shop/newsstand
  • Hindi
  • German
  • Malay
  • Filipino
  • Indonesian
  • Chinese (Mandarin)
  • Thai
  • English
  • Biodegradable coffee stirrers
  • Reusable tableware only
  • Local artist showcase
  • Biodegradable drinking straws
  • Vegetarian dining options
  • Books
  • Comprehensive recycling policy
  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Reusable cups only
  • Vegan dining options
  • Couples dining
  • Locally-owned & organized tours & activities
  • No plastic drinking straws
  • No plastic coffee stirrers
  • Comprehensive food waste policy
  • Romance packages available
  • Renovated entire property - February 2023
Guest Services
  • Children's pool
  • Lazy river
  • Pool toys
  • Children's toys
  • Dining table
  • Children's games
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Outdoor pool
  • Free cribs/infant beds
  • Mini-fridge
  • Highchair
  • Concierge services
  • Change of bedsheets (on request)
  • Golf clubs
  • Golf privileges (optional)
  • Multilingual staff
  • Dry cleaning service
  • Golf caddy
  • Tour/ticket assistance
  • Golf cart
  • Laundry facilities
  • Porter/bellhop
  • 24-hour front desk
  • Golf clubhouse
  • Change of towels (on request)
  • Wedding services
  • Daily housekeeping
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 6-device limit
Outdoors
  • Free pool cabanas
  • Outdoor furniture
  • Pool umbrellas
  • Pool sun loungers
Spa
  • Hot tub
  • Manicures and pedicures
  • Massage - Swedish
  • Massage - sports
  • Massage - deep-tissue
  • Massage - prenatal
  • Mud bath
  • Steam room
  • Detox wraps
  • Massage - hot stone
  • Body treatments
  • Aromatherapy
  • Spa open daily
  • Reflexology
  • Hydrotherapy
  • Ayurvedic treatments
  • Body scrubs
  • Massage/treatment rooms
  • Body wraps
  • Facials
  • Sauna
  • Massage - Thai
  • 6 treatment rooms
  • Couples treatment room(s)

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 6 years old or younger stays free, per registered adult, when using existing bedding. rollaway/extra beds are available for myr 150.0 per day. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately myr 56 for adults and myr 35 for children covered valet parking fee: myr 40 per night (in/out privileges) rollaway bed fee: myr 150.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses solar energy

Reviews

LANCE
Jan 22, 2025 12:47:45 PM
Review Score:   10
Summary: Beautifully designed and decorated. Staff service excellent and beautiful pool area Kechmara soa was also excellent
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe With Balcony
Room Size: 323 square feet m2
1 King Bed
Deluxe With Balcony

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Square feet - 323, Extra bed count 2, Square meters - 30, Deep soaking bathtub, Pool view, Separate bathtub and shower, Balcony, Day bed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Superior Double Room
Room Size: 284.7 square feet m2
1 King Bed
Superior Double Room

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Wheelchair-width doorways, Shower only, Square meters - 26.4, Wheelchair accessible, Square feet - 284.7, Lowered locks/deadbolt, Extra bed count 2, Doorway wheelchair width (centimeters) - 81, Doorway wheelchair width (inches) - 32, Pool view, Garden view, Day bed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Executive Suite
Room Size: 604.9 square feet m2
1 King Bed
Executive Suite

General

Square feet - 604.9, Number of bedrooms - 0, Electric kettle, Office, Square meters - 56.2, Separate dining area, Extra bed count 3, Separate bathtub and shower, Espresso maker, Club level room, Bed count minimum 1, Number of living rooms 0, Rollaway/extra beds (surcharge), Coffee/tea maker, Microwave, Pillow menu, Sofa bed, Cookware, dishware, and utensils, Deep soaking bathtub, Pool view, Ping - 17, Separate sitting area, Park view, Day bed, Rainfall showerhead, Bed count maximum 1
Club Suite
Room Size: 678 square feet m2
1 King Bed
Club Suite

General

Number of bedrooms - 0, Electric kettle, Office, Separate dining area, Extra bed count 3, Separate bathtub and shower, Espresso maker, Club level room, Bed count minimum 1, Square feet - 678, Number of living rooms 0, Rollaway/extra beds (surcharge), Coffee/tea maker, Microwave, Pillow menu, Sofa bed, Ping - 19, Square meters - 63, Cookware, dishware, and utensils, Deep soaking bathtub, Pool view, Hill view, Separate sitting area, Day bed, Rainfall showerhead, Bed count maximum 1
Deluxe King
Room Size: 320.2 square feet m2
1 King Bed
Deluxe King

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Square feet - 320.2, Extra bed count 2, Square meters - 30, Deep soaking bathtub, Separate bathtub and shower, Courtyard view, Day bed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room
Room Size: 320.2 square feet m2
2 Large Twin Beds
Deluxe Twin Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Ping - 9, Number of bedrooms - 0, Square feet - 320.2, Extra bed count 2, Square meters - 30, Deep soaking bathtub, Separate bathtub and shower, Garden view, Courtyard view, Day bed, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Deluxe King with Balcony
Room Size: m2
1 King Bed
Deluxe King with Balcony

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Pool view, Separate bathtub and shower, Number of bedrooms - 0, Balcony, Day bed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Iris Pool Suite
Room Size: 1352 square feet m2
2 King Bed and Queen Sofa Bed
Iris Pool Suite

General

Fence around pool, Electric kettle, Office, Number of bedrooms - 1, Private pool, Separate dining area, Private hot tub (indoor), Extra bed count 3, Separate bathtub and shower, Espresso maker, Telephone accessibility kit, Club level room, Private plunge pool, Bed count minimum 2, Private hot tub, Rollaway/extra beds (surcharge), Coffee/tea maker, Microwave, Pillow menu, Sofa bed, Wheelchair accessible, Number of living rooms 2, Square feet - 1352, Cookware, dishware, and utensils, Furnished balcony or patio, Location - ground floor, Deep soaking bathtub, Pool view, Ping - 38, Square meters - 126, Separate sitting area, Day bed, Rainfall showerhead, Bed count maximum 2
Family Quadruple Room
Room Size: 391 square feet m2
2 Double Beds
Family Quadruple Room

General

Number of living rooms 0, Square feet - 391, Deep soaking bathtub, Pool view, Separate bathtub and shower, No rollaway/extra beds, Number of bedrooms - 0, Ping - 11, Square meters - 36, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Club Loft, 3 Bedrooms, Pool View, Executive Level
Room Size: 1162 square feet m2
4 King Bed and Queen Beds
Club Loft, 3 Bedrooms, Pool View, Executive Level

General

Electric kettle, Office, Square feet - 1162, Separate dining area, Chef, Private hot tub (indoor), Extra bed count 3, Separate bathtub and shower, Turndown service, Espresso maker, Number of bedrooms - 3, Club level room, Bed count minimum 4, Private hot tub, Rollaway/extra beds (surcharge), Coffee/tea maker, Ping - 33, Microwave, Pillow menu, Sofa bed, Wet bar, Location - top floor, Number of living rooms 1, Cookware, dishware, and utensils, Furnished balcony or patio, Deep soaking bathtub, Pool view, Square meters - 108, Separate sitting area, Day bed, Rainfall showerhead, Access via exterior corridors, Bed count maximum 4
Superior Twin Room
Room Size: 284.7 square feet m2
2 Large Twin Beds
Superior Twin Room

General

Ping - 8, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Shower only, Square meters - 26.4, Square feet - 284.7, Extra bed count 2, Pool view, Park view, Day bed, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Deluxe Premier
Room Size: 462 square feet m2
1 King Bed
Deluxe Premier

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Electric kettle, Office, Coffee/tea maker, Square feet - 462, Ping - 13, Extra bed count 2, Separate dining area, Square meters - 43, Deep soaking bathtub, Separate bathtub and shower, Espresso maker, Separate sitting area, Day bed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Violet Pool Suite
Room Size: 1139 square feet m2
2 King Bed and Queen Sofa Bed
Violet Pool Suite

General

Fence around pool, Electric kettle, Office, Number of bedrooms - 1, Private pool, Separate dining area, Private hot tub (indoor), Extra bed count 3, Espresso maker, Club level room, Private plunge pool, Bed count minimum 2, Private hot tub, Rollaway/extra beds (surcharge), Coffee/tea maker, Microwave, Pillow menu, Sofa bed, Bathtub or shower, Wheelchair accessible, Number of living rooms 1, Ping - 32, Cookware, dishware, and utensils, Furnished balcony or patio, Deep soaking bathtub, Pool view, Square meters - 106, Square feet - 1139, Separate sitting area, Day bed, Rainfall showerhead, Bed count maximum 2

FAQ's

Is this Kepala Batas resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kepala Batas resort have a swimming pool?

Yes, this Kepala Batas resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kepala Batas resort?

Best-rates for the Kepala Batas resort starts from $86 per night with includes Internet, Laundry, Designated Smoking Area, Spa, Entertainment, Breakfast, Kitchen, TV, Wheelchair Accessible, Accessibility, Business Services, Bedding/Linens, Toiletries, Air Conditioner, Parking, Balcony/Terrace, Sports/Activities, Wellness Facilities, Restaurant, Bar, Child Friendly, Pool, View, Guest Services, Hot Tub with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kepala Batas resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kepala Batas resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kepala Batas resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kepala Batas resort?

Based on the information reported by the owner or manager, the Kepala Batas resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kepala Batas resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kepala Batas resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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