Downtown Rentals Mexico Quintana Roo Playa del Carmen Downtown

Tukan Hotel Playa del Carmen | Hotel in Playa del Carmen

| 7.5 (779 Reviews) |   Pet Friendly  6 Bathrooms  28 Guests
Downtown Hotel | Tukan Hotel Playa del Carmen

Hotel in Downtown, Playa del Carmen

Surrounded by tropical flora and fauna, with short walk to the beach The Tukan Hotel Playa del Carmen offers a premium location in the famous 5th Avenue, and features free WiFi throughout all the property; with walking distance to the main shopping malls, restaurants, bars & night clubs you can enjoy the nature and tradition of the destination! The Standard Rooms, Deluxe Rooms, 1 & 2 bedrooms & Honeymoon Suites are located in the central buildings; Family Suites and standards are also located in our 2 additional buildings, surrounded by nature, All rooms and suites offer air conditioning, a ceiling fan and safety box. All are equipped with flat-screen cable TV a private bathroom with shower and a balcony or terrace, 2 pools, 1 Jacuzzi and Gym are part of the general services of Tukan Hotels. La Ceiba Restaurant Buffet and Bar offers breakfast, lunch and dinner buffet style with a variety of beverages and a great terrace. Close distance to the main parks, cenotes and main attractions of the Riviera Maya. ADO International Bus Station is 2953 feet from Tukan Hotel Playa del Carmen, while Playa del Carmen Maritime Terminal is 0.7 mi from the property. The nearest airport is Cozumel International Airport, 12 mi from the property. This property is 45 minutes’ drive from Cancún International Airport. Parking is available subject to availability.

Tukan Hotel Playa del Carmen is located in Playa del Carmen.

This 121 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Pool, and several others. This is a 4 star rated property and has over 779 reviews with the average score of 7.5 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 121 Bedrooms Hotel if you want to learn more about this RBO place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Tukan Hotel Playa del Carmen in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Tukan Hotel Playa del Carmen”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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5ta Avenida Norte Entre 14 y 16, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Balcony/Terrace
Security/Safety
Restaurant
Bar
Guest Services
Internet

Facility Overview

Breakfast
  • Bar
  • Restaurant
Parking
  • Free parking
  • Private Parking
  • Parking
  • Street parking
General
  • Air conditioning
  • Smoke-free property
  • Family rooms
  • Safe
  • Non-smoking rooms
  • Pet friendly
  • Wifi in all areas
Guest Services
  • Concierge
  • Daily housekeeping
  • 24-hour front desk
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Garden
  • Outdoor pool (year-round)
  • Terrace
Security/Safety
  • Key card access
  • Fire extinguishers
  • CCTV outside property
  • Security alarm
  • 24-hour security
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
Spa
  • Shallow end
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed upon request and charges may apply.
A reservation with 10 or more rooms, it is considered a group reservation for which different cancelation conditions may apply, children´s discounts :, room only:, childrens 0 to 12 are free of charge sharing room with parents (maximum 2 per room), childrens from 12 years and older pay as adults sharing room with parents, food & beverages:, childrens from 0 to 3 years old are free of charge in food & beverages at la ceiba restaurant, childrens from 4 to 11 years old they get´s 50% in food and beverages at la ceiba restaurant, please note that the use of safe has an extra cost.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
7.55
Location:
9.12
Staff:
7.83
Facilities:
7
Comfort:
7.56
Cleanliness:
7.42
Soumya
Aug 23, 2025 07:00:00 AM
Review Score:   6
Netherlands
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Nice and a pretty central location
Negative: It is a very old property and our room was very dated. Old tiles and old shower curtain. Airco was leaking water. The key is some strange kind of a plastic wrist band which was a slight bit annoying to wear the whole time. There are no elevators so we had to haul all our luggage 3 floors up. In the end we stayed just for one night so it was not too bad but the pictures and the reality are far apart.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 21 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Bathroom

Body soap, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Private bathroom

General

Air conditioning, Key card access, Safe, Trash cans, Fan

Outdoors

Terrace, Balcony, Patio

Media & Technology

Flat-screen TV, Cable channels

View

Garden view, View

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels, Pool with a view
Two-Bedroom Deluxe
Room Type: Double
Room Size: 43 m2
1 King bed(s) Bed
Two-Bedroom Deluxe

Bathroom

Body soap, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Private bathroom

General

Air conditioning, Key card access, Safe, Trash cans, Fan

Outdoors

Terrace, Balcony, Patio

Media & Technology

Flat-screen TV, Cable channels

View

Garden view, View

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels, Pool with a view
Standard Double Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
2 Full bed(s) Bed

Bathroom

Body soap, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Private bathroom

General

Air conditioning, Key card access, Safe, Trash cans, Fan

Outdoors

Terrace, Balcony, Patio

Media & Technology

Flat-screen TV, Cable channels

View

Garden view, View

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels
Family Suite
Room Type: Family
Room Size: 22 m2
2 Full bed(s) Bed
1 Bunk bed Bed

Bathroom

Body soap, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Private bathroom

General

Air conditioning, Key card access, Safe, Trash cans, Fan

Outdoors

Terrace, Balcony, Patio

Media & Technology

Flat-screen TV, Cable channels

View

Garden view, View

Bedroom

Childrens' cribs, Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels
Deluxe Tukan Tower
Room Type: Double
Room Size: 21 m2
1 King bed(s) Bed
2 Full bed(s) Bed
Deluxe Tukan Tower

Bathroom

Body soap, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Private bathroom

General

Air conditioning, Key card access, Safe, Trash cans, Fan

Outdoors

Terrace, Balcony, Patio

Media & Technology

Flat-screen TV, Cable channels

View

View

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Room Amenities

Clothes rack, Non-feather pillow, Socket near the bed

Pool and Spa

Pool towels
Economy Double Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
2 Full bed(s) Bed
Economy Double Room

Bathroom

Body soap, Shower, Toilet paper, Conditioner, Shampoo, Toilet, Private bathroom

General

Safe, Air conditioning, Fan, Key card access

Outdoors

Terrace, Patio

Media & Technology

Flat-screen TV

View

View

Bedroom

Wardrobe or closet

Accessibility

Upper floors accessible by stairs only

Pool and Spa

Pool towels

Room Amenities

Non-feather pillow, Socket near the bed

FAQ's

Is this Downtown hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Downtown hotel?

Check-in time for Downtown hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Downtown hotel have a swimming pool?

Yes, this Downtown hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown hotel?

Best-rates for the Downtown hotel starts from $53 per night with includes Air Conditioner, Guest Services, Internet, Parking, Pet Friendly, Pool, View, Balcony/Terrace, Security/Safety, Restaurant, Bar with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown hotel?

Based on the information reported by the owner or manager, the Downtown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

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Nightly rates from:
US $53
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