The Square | Hotel in Surabaya

| 7.8 (72 Reviews) |  1 Bathroom
Siwalankerto Hotel | The Square

Hotel in Siwalankerto, Surabaya

Hotel connected to a shopping center in Surabaya with a full-service spa
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a coffee shop/cafe are onsite.
The Square offers 120 accommodations with laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Pillowtop beds feature premium bedding. 28-inch LCD televisions come with premium cable channels. Bathrooms include showers and slippers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.


Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 14 years old are not allowed in the fitness facility without adult supervision.

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Siwalankerto Street 146-148, Surabaya, 60236, Indonesia

Amenities

Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Towels
  • Shower
  • Private bathroom
  • Hair dryer (on request)
Bedroom
  • Premium bedding
  • Pillow-top mattress
  • Turndown service
  • Desk
  • Free newspapers
  • Laptop-compatible safe
  • Slippers
  • Phone
Breakfast
  • 1 poolside bar
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 70000 for adults and IDR 50000 for children
  • Paper towels
  • Free bottled water
  • Coffee/tea maker
  • Electric kettle
Parking
  • Airport shuttle on request
  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
Accessibility
  • Elevator
Activities
  • Outdoor pool
  • Billiards/pool table
  • Shopping
  • Full-service spa
  • Fitness center
Entertainment
  • 28-inch LCD TV
  • Cable channels
  • Premium channels
General
  • Meeting rooms - 7
  • Front-desk safe
  • Banquet hall
  • Gift shop/newsstand
  • Free newspapers in lobby
  • Grocery/convenience store
  • Elevator
  • ATM/banking services
  • English
  • Indonesian
  • Designated smoking areas
  • TV in lobby
Guest Services
  • Outdoor pool
  • Laundry facilities
  • Grocery/convenience store
  • Turndown service
  • Luggage storage
  • Daily housekeeping
  • Multilingual staff
  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning service
  • Laundry facilities
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Garden
  • Balcony
Spa
  • Massages

Policies

Check-in
Check-in start time: 2 pm; check-in end time: midnight early check-in fee: idr 180000 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon late check-out fee: idr 180000 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately idr 70000 for adults and idr 50000 for children airport shuttle fee: idr 150000 per vehicle early check-in fee: idr 180000 (subject to availability) late check-out fee: idr 180000 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Dec 8, 2019 04:59:19 PM
Review Score:   4
Summary: The staff are very helpful.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Twin Room
Room Size: m2
2 Twin Beds
Deluxe Twin Room

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 2, Bed count maximum 2
Deluxe Double Room
Room Size: m2
1 King Bed
Deluxe Double Room

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this The Square pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Square?

Check-in time for The Square starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Square have a swimming pool?

Yes, this The Square has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Square?

Best-rates for the The Square starts from $16 per night with includes Bedding/Linens, Restaurant, Guest Services, Kitchen, Laundry, Parking, Wheelchair Accessible, Spa, Pool, TV, Internet, Accessibility, Wellness Facilities, Bar, Breakfast, Child Friendly, Designated Smoking Area, Balcony/Terrace, Business Services with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Square a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Square wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Square is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Square?

Based on the information reported by the owner or manager, the The Square indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Square?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Square are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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