The Cliff Resort & Residences | Resort in Mui Ne

Resort in Phu Hai Beach, Mui Ne
The Mediterranean-style Cliff Resort & Residences offers modern rooms with free Wi-Fi and a luxurious spa. Just 3.7 mi from Phan Thiet’s city center, it features a private beach area and lap pool overlooking the sea. Rooms include a flat-screen cable TV, safe and a mini-bar. Private bathrooms come with shower facilities and free toiletries. The Cliff Resort & Residences is 3.1 mi from Po Sha Nu (Cham Tower) and 9.9 mi from Suoi Hong Spring. It takes 25-minutes to drive to the White Sand Dunes. Tan Son Nhat Airport in Ho Chi Minh City is approximately 118 mi away. Pamper at Zest Spa, which has sauna rooms. Relax on a deck chair by the infinity pool or splash around in the kid’s pool. Other recreational facilities include a mini cinema, Karaoke and a souvenir shop. Vista Restaurant specializes in local seafood and also offers Western cuisine. 24-hour room service is available here.
The Cliff Resort & Residences is located in Mui Ne.
This 110 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Oceanfront, Business Services, and several others. This is a 4 star rated property and has over 224 reviews with the average score of 8.6 . Coming to Mui Ne and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.
You can check the reviews and description of this 110 Bedrooms Resort if you want to learn more about this RBO place in Mui Ne. These details are authentic, as they are provided by our partner, booking.com.
This The Cliff Resort & Residences in Mui Ne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Cliff Resort & Residences”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.
Amenities
Facility Overview
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Kids' meals
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Restaurant
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Special diet meals (on request)
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Kid-friendly buffet
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Fruit
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Coffee house on site
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Snack bar
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Bar
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Wine/Champagne
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Private Parking
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Parking
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Parking on site
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Free parking
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Live music/Performance
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Spa facilities
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Cycling
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Playground
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Fitness center
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Personal trainer
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Open-air bath
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Ping-pong
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Steam room
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Private beach area
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Evening entertainment
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Foot bath
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Beachfront
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Temporary art galleries
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Tour or class about local culture
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Spa lounge/Relaxation area
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Beauty services
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Karaoke
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Water sports facilities on site
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Game room
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Sauna
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Cooking class
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Spa/Wellness packages
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Fishing
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Spa
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Massage
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Kids' club
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Fitness
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Movie nights
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Happy hour
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Pool table
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Beach
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Golf course (within 2 miles)
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Outdoor play equipment for kids
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Indoor play area
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Elevator
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Safe
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Family rooms
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Air conditioning
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Non-smoking rooms
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Smoke-free property
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Hypoallergenic room available
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Meeting/Banquet facilities
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Babysitting/Child services
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Currency exchange
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Packed lunches
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Hair/Beauty salon
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Business center
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Ironing service
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Private check-in/out
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Baggage storage
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Shuttle service
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Laundry
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Express check-in/out
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Suit press
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24-hour front desk
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Room service
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Shuttle service (additional charge)
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Concierge
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Dry cleaning
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Fax/Photocopying
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Tour desk
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Airport shuttle
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Lockers
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Airport shuttle (additional charge)
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Daily housekeeping
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Invoice provided
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Wifi
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Internet
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Free Wifi
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Outdoor pool (year-round)
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Outdoor furniture
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Garden
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Picnic area
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Outdoor pool
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Terrace
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Sun deck
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BBQ facilities
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Security alarm
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Smoke alarms
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Fire extinguishers
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24-hour security
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Key card access
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CCTV in common areas
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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Delivered food covered securely
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Food can be delivered to guest accommodation
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All plates, cutlery, glasses, and other tableware sanitized
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Breakfast to-go containers
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Thermometers for guests provided by property
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Process in place to check health of guests
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First aid kits available
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Hand sanitizer in guest accommodation and common areas
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Staff follow all safety protocols as directed by local authorities
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Access to healthcare professionals
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
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Pool bar
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Pool with view
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Beach umbrellas
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Shallow end
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Swimming pool
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Pool cover
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Beach chairs/Loungers
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Airport pickup
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Airport drop-off
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Public transit tickets
Policies
Reviews
Room Arrangement
Room Info | Facilities |
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Azul Double or Twin Room with Garden View
Room Type:
Twin/Double
Room Size:
45 m2
|
Food & DrinkFruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/ChampagneBathroomToilet paper, Conditioner, Guest bathroom, Toilet, Private bathroom, Free toiletries, Toothbrush, Shower, Walk-in shower, Towels/Sheets (extra fee), Towels, Shampoo, Shower cap, Body soap, Slippers, Bathrobe, HairdryerGeneralSmoke Alarm, Safe, Hypoallergenic, Iron, Air conditioning, Trash cans, Key card access, Ironing facilities, Tile/Marble floor, Private entrance, Fire extinguisherMedia & TechnologySatellite channels, Flat-screen TV, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockLiving AreaDesk, Sitting areaBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Childrens' cribsViewGarden view, City view, ViewKitchenElectric kettle, Wine glassesAccessibilityEntire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Raised toiletPool and SpaPool towelsRoom AmenitiesNon-feather pillow, Pajamas, Socket near the bedPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
Azul Sea View
Room Type:
Twin/Double
Room Size:
45 m2
|
Food & DrinkFruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/ChampagneBathroomToilet paper, Conditioner, Guest bathroom, Toilet, Private bathroom, Free toiletries, Toothbrush, Shower, Walk-in shower, Towels/Sheets (extra fee), Towels, Shampoo, Shower cap, Body soap, Slippers, Bathrobe, HairdryerGeneralSmoke Alarm, Safe, Hypoallergenic, Iron, Air conditioning, Trash cans, Key card access, Hardwood or parquet floors, Ironing facilities, Tile/Marble floor, Private entrance, Fire extinguisherMedia & TechnologySatellite channels, Flat-screen TV, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockOutdoorsBalconyLiving AreaDesk, Sitting areaBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Childrens' cribsViewGarden view, View, Sea viewKitchenElectric kettle, Wine glassesAccessibilityEntire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator, Raised toiletPool and SpaPool towelsRoom AmenitiesNon-feather pillow, Pajamas, Socket near the bedPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
Bungalow with Garden View
Room Type:
Bungalow
Room Size:
72 m2
|
Food & DrinkFruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/ChampagneBathroomConditioner, Toilet, Private bathroom, Free toiletries, Body soap, Towels/Sheets (extra fee), Hairdryer, Toilet paper, Toothbrush, Shampoo, Shower cap, Guest bathroom, Bathtub, Towels, Bathtub or shower, Shower, Walk-in shower, Slippers, BathrobeGeneralSmoke Alarm, Mosquito net, Safe, Hypoallergenic, Iron, Air conditioning, Trash cans, Key card access, Ironing facilities, Tile/Marble floor, Private entrance, Fire extinguisherMedia & TechnologySatellite channels, Flat-screen TV, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockOutdoorsBalconyLiving AreaDesk, Sitting areaBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Childrens' cribsViewGarden view, ViewKitchenElectric kettle, Wine glassesAccessibilityEntire unit wheelchair accessible, Entire unit located on ground floor, Raised toiletPool and SpaPool towelsRoom AmenitiesNon-feather pillow, Pajamas, Socket near the bedPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
Terra King Room with Sea View
Room Type:
Double
Room Size:
142 m2
|
Food & DrinkFruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/ChampagneBathroomConditioner, Toilet, Private bathroom, Free toiletries, Body soap, Towels/Sheets (extra fee), Hairdryer, Toilet paper, Toothbrush, Shampoo, Shower cap, Guest bathroom, Spa tub, Bathtub, Towels, Bathtub or shower, Shower, Walk-in shower, Slippers, BathrobeGeneralSmoke Alarm, Safe, Hypoallergenic, Iron, Air conditioning, Trash cans, Key card access, Ironing facilities, Tile/Marble floor, Private entrance, Fire extinguisherMedia & TechnologySatellite channels, Flat-screen TV, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubKitchenWine glasses, Dining table, Refrigerator, Microwave, Kitchenware, Kitchen, Kitchenette, Electric kettle, StovetopOutdoorsOutdoor dining area, Terrace, Patio, BalconyLiving AreaDesk, Dining area, Sitting area, SofaBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Childrens' cribsViewGarden view, View, Sea viewAccessibilityUpper floors accessible by stairs only, Raised toiletPool and SpaPool towelsRoom AmenitiesNon-feather pillow, Pajamas, Socket near the bedPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
Verde Lounge
Room Type:
Double
Room Size:
72 m2
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Food & DrinkFruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/ChampagneBathroomConditioner, Toilet, Private bathroom, Free toiletries, Body soap, Towels/Sheets (extra fee), Hairdryer, Toilet paper, Toothbrush, Shampoo, Shower cap, Guest bathroom, Bathtub, Towels, Bathtub or shower, Shower, Walk-in shower, Slippers, BathrobeGeneralSmoke Alarm, Safe, Hypoallergenic, Iron, Air conditioning, Trash cans, Key card access, Ironing facilities, Tile/Marble floor, Private entrance, Fire extinguisherMedia & TechnologySatellite channels, Flat-screen TV, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockKitchenWine glasses, Dining table, Refrigerator, Microwave, Kitchenware, Kitchen, Kitchenette, Electric kettle, StovetopLiving AreaDesk, Dining area, Sitting area, SofaBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Childrens' cribsRoom AmenitiesNon-feather pillow, Pajamas, Sofa bed, Socket near the bedAccessibilityRaised toiletPool and SpaPool towelsViewInner courtyard viewPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
Three-Bedroom Villa - Beach Front
Room Type:
Villa
Room Size:
470 m2
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Food & DrinkFruit, Minibar, Bottle of water, Chocolate/Cookies, Tea/Coffee maker, Wine/ChampagneBathroomAdditional bathroom, Conditioner, Toilet, Private bathroom, Free toiletries, Body soap, Towels/Sheets (extra fee), Hairdryer, Toilet paper, Toothbrush, Shampoo, Shower cap, Guest bathroom, Bathtub, Towels, Bathtub or shower, Shower, Walk-in shower, Slippers, BathrobeGeneralKey access, Smoke Alarm, Safe, Hypoallergenic, Iron, Air conditioning, Trash cans, Ironing facilities, Tile/Marble floor, Private entrance, Fire extinguisherMedia & TechnologySatellite channels, Flat-screen TV, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clock, Executive lounge accessKitchenWashing machine, Oven, Wine glasses, Coffee machine, Toaster, Dining table, Refrigerator, Microwave, Kitchenware, Kitchen, Kitchenette, Electric kettle, StovetopOutdoorsOutdoor dining area, Outdoor furniture, Balcony, Patio, Private pool, Terrace, BarbecueLiving AreaDesk, Dining area, Sitting area, SofaBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Childrens' cribsViewGarden view, View, Sea viewAccessibilityUpper floors accessible by stairs only, Entire unit located on ground floor, Raised toiletRoom AmenitiesNon-feather pillow, Pajamas, Sofa bed, Feather pillow, Socket near the bedPool and SpaPool with a view, Pool towels, Shallow end, Infinity PoolPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
Azul Twin or Double Room with Pool View
Room Type:
Twin/Double
Room Size:
45 m2
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Food & DrinkFruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/ChampagneBathroomToilet paper, Conditioner, Guest bathroom, Toilet, Private bathroom, Free toiletries, Toothbrush, Shower, Walk-in shower, Towels/Sheets (extra fee), Towels, Shampoo, Shower cap, Body soap, Slippers, Bathrobe, HairdryerGeneralSmoke Alarm, Safe, Hypoallergenic, Iron, Air conditioning, Trash cans, Key card access, Ironing facilities, Tile/Marble floor, Private entrance, Fire extinguisherMedia & TechnologySatellite channels, Flat-screen TV, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockOutdoorsBalconyLiving AreaDesk, Sitting areaBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Childrens' cribsViewPool view, Garden view, Lake view, ViewKitchenElectric kettle, Wine glassesAccessibilityAccessible by elevator, Raised toiletPool and SpaPool towelsRoom AmenitiesNon-feather pillow, Pajamas, Socket near the bedPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
Terra Two-Bedroom with Sea View
Room Type:
Family
Room Size:
150 m2
|
Food & DrinkFruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/ChampagneBathroomConditioner, Toilet, Private bathroom, Free toiletries, Body soap, Towels/Sheets (extra fee), Hairdryer, Toilet paper, Toothbrush, Shampoo, Shower cap, Guest bathroom, Spa tub, Bathtub, Towels, Bathtub or shower, Shower, Walk-in shower, Slippers, BathrobeGeneralSmoke Alarm, Safe, Hypoallergenic, Interconnecting room(s) available, Iron, Air conditioning, Trash cans, Key card access, Ironing facilities, Tile/Marble floor, Private entrance, Fire extinguisherMedia & TechnologySatellite channels, Flat-screen TV, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubKitchenWine glasses, Dining table, Refrigerator, Microwave, Kitchenware, Kitchen, Kitchenette, Electric kettleOutdoorsOutdoor dining area, Terrace, Patio, BalconyLiving AreaDesk, Dining area, Sitting area, SofaBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Childrens' cribsViewView, Sea viewAccessibilityRaised toiletPool and SpaPool towelsRoom AmenitiesNon-feather pillow, Pajamas, Socket near the bedPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
Bungalow Beach Front
Room Type:
Double
Room Size:
72 m2
|
Food & DrinkFruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/ChampagneBathroomConditioner, Toilet, Private bathroom, Free toiletries, Body soap, Towels/Sheets (extra fee), Hairdryer, Toilet paper, Toothbrush, Shampoo, Shower cap, Guest bathroom, Bathtub, Towels, Bathtub or shower, Shower, Walk-in shower, Slippers, BathrobeGeneralSmoke Alarm, Mosquito net, Safe, Hypoallergenic, Iron, Air conditioning, Trash cans, Key card access, Ironing facilities, Tile/Marble floor, Private entrance, Fire extinguisherMedia & TechnologySatellite channels, Flat-screen TV, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockOutdoorsBalconyLiving AreaDesk, Sitting areaBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Childrens' cribsViewView, Sea viewKitchenElectric kettle, Wine glassesAccessibilityEntire unit wheelchair accessible, Entire unit located on ground floor, Raised toiletPool and SpaPool towelsRoom AmenitiesNon-feather pillow, Pajamas, Socket near the bedPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
Duplex Ocean 2 bedrooms
Room Type:
Apartment
Room Size:
106 m2
|
Food & DrinkFruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/ChampagneBathroomAdditional bathroom, Conditioner, Toilet, Private bathroom, Free toiletries, Body soap, Towels/Sheets (extra fee), Hairdryer, Toilet paper, Toothbrush, Shampoo, Shower cap, Guest bathroom, Bathtub, Towels, Bathtub or shower, Shower, Walk-in shower, Slippers, BathrobeGeneralSmoke Alarm, Safe, Hypoallergenic, Interconnecting room(s) available, Iron, Air conditioning, Trash cans, Key card access, Ironing facilities, Tile/Marble floor, Private entrance, Fire extinguisherMedia & TechnologySatellite channels, Flat-screen TV, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockKitchenWine glasses, Dining table, Refrigerator, Microwave, Kitchenware, Kitchen, Kitchenette, Electric kettle, StovetopOutdoorsTerrace, BalconyLiving AreaDesk, Dining area, Sitting area, SofaBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Childrens' cribsViewView, Sea viewAccessibilityUpper floors accessible by elevator, Entire unit wheelchair accessible, Raised toilet, Upper floors accessible by stairs only, Accessible by elevatorRoom AmenitiesNon-feather pillow, Pajamas, Sofa bed, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
Verde Garden View
Room Type:
Double
Room Size:
72 m2
|
Food & DrinkFruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/ChampagneBathroomConditioner, Toilet, Private bathroom, Free toiletries, Body soap, Towels/Sheets (extra fee), Hairdryer, Toilet paper, Toothbrush, Shampoo, Shower cap, Guest bathroom, Bathtub, Towels, Bathtub or shower, Shower, Walk-in shower, Slippers, BathrobeGeneralSmoke Alarm, Safe, Hypoallergenic, Iron, Air conditioning, Trash cans, Key card access, Ironing facilities, Tile/Marble floor, Private entrance, Fire extinguisherMedia & TechnologySatellite channels, Flat-screen TV, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockKitchenWine glasses, Dining table, Refrigerator, Microwave, Kitchenware, Kitchen, Kitchenette, Electric kettleLiving AreaDesk, Dining area, Sitting areaBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Childrens' cribsViewGarden viewAccessibilityRaised toiletPool and SpaPool towelsRoom AmenitiesNon-feather pillow, Pajamas, Socket near the bedPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
Terra Garden View 2 bedrooms
Room Type:
Apartment
Room Size:
150 m2
|
Food & DrinkFruit, Minibar, Bottle of water, Chocolate/Cookies, Wine/ChampagneBathroomConditioner, Toilet, Private bathroom, Free toiletries, Body soap, Towels/Sheets (extra fee), Hairdryer, Toilet paper, Toothbrush, Shampoo, Shower cap, Spa tub, Bathtub, Towels, Bathtub or shower, Shower, Walk-in shower, Slippers, BathrobeGeneralSmoke Alarm, Safe, Hypoallergenic, Iron, Air conditioning, Trash cans, Key card access, Ironing facilities, Tile/Marble floor, Private entrance, Fire extinguisherMedia & TechnologySatellite channels, Flat-screen TV, TV, Telephone, Cable channelsServicesWake-up service, Wake-up service/Alarm clockActivitiesHot tubKitchenWine glasses, Dining table, Refrigerator, Microwave, Kitchenware, Kitchen, Kitchenette, Electric kettleOutdoorsOutdoor dining area, Terrace, Patio, BalconyLiving AreaDesk, Dining area, Sitting areaBedroomLinens, Wardrobe or closet, Extra long beds (> 6.5 ft), Walk-in closet, Childrens' cribsViewGarden view, ViewAccessibilityUpper floors accessible by stairs only, Entire unit located on ground floor, Raised toiletPool and SpaPool towelsRoom AmenitiesNon-feather pillow, Pajamas, Socket near the bedPhysical distancingSingle-room AC for guest accommodationCleanliness & disinfectionHand sanitizer |
FAQ's
Is this Phu Hai Beach resort pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Phu Hai Beach resort?
Check-in time for Phu Hai Beach resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Phu Hai Beach resort have a swimming pool?
Yes, this Phu Hai Beach resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Phu Hai Beach resort?
Best-rates for the Phu Hai Beach resort starts from $216 per night with includes Breakfast, Child Friendly, Parking, Pool, Balcony/Terrace, Security/Safety, Restaurant, Internet, Laundry, View, Oceanfront, Business Services, Wellness Facilities, Spa, Entertainment, Barbecue/Outdoor Cooking, Air Conditioner, Private Beach, Transportation/Shuttle, Bar, Guest Services, Ocean View, Accessibility, Sports/Activities with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Phu Hai Beach resort a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Phu Hai Beach resort wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Phu Hai Beach resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Phu Hai Beach resort?
Based on the information reported by the owner or manager, the Phu Hai Beach resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Phu Hai Beach resort?
Based on the information reported by the owner or manager, details for the cancellation policy for the Phu Hai Beach resort are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.