Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace | Hotel in Hangzhou

| 8.4 (395 Reviews) |  9 Bathrooms  36 Guests
Shangcheng Hotel | Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace

Hotel in Shangcheng, Hangzhou

Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms with captivating views. It offers an indoor pool, a spa center and 2 restaurants. Free WiFi access is available. The hotel is a 10-minute walk from Longxiangqiao Subway Station. It is a 10-minute drive from Zhejiang Art Museum, a 15-minute drive from Wulin Square and a 25-minute drive from East Hangzhou Railway Station. Hangzhou Xiaoshan International Airport is a 40-minute drive away. Rooms at Hangzhou Sofitel Westlake feature elegant furnishings and floor-to-ceiling windows. All are equipped with a flat-screen TV and tea/coffee making facilities. Luxurious marble bathrooms are equipped with rainshowers. The hotel offers meeting facilities, business center and currency exchange. Added conveniences include room service, luggage storage and safety deposit box. All-day dining restaurant serves a variety of French and Chinese cuisines, while the Chinese restaurant serves authentic Hangzhou dishes. Le Bar offers refreshing beverages. Beautiful panoramic West Lake views can be enjoyed at the rooftop Sky Garden. Sofitel Hangzhou Westlake is reducing the reliance on single-use plastics in their toiletries.

Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace is located in Hangzhou.

This 231 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Designated Smoking Area, and several others. This is a 5 star rated property and has over 395 reviews with the average score of 8.4 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 231 Bedrooms Hotel if you want to learn more about this RBO place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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333 Westlake Avenue, Hangzhou, 310002, China

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Restaurant
  • Special diet meals (on request)
  • Bar
  • Kids' meals
  • Wine/Champagne
Parking
  • Free parking
  • Parking
  • Private Parking
  • Parking garage
  • Parking on site
Accessibility
  • Bathroom emergency cord
  • Toilet with grab rails
  • Wheelchair accessible
  • Raised toilet
Activities
  • Fitness center
  • Fitness
  • Happy hour
  • Locker rooms
  • Steam room
  • Indoor pool (year-round)
  • Indoor pool
  • Sauna
General
  • Air conditioning
  • Non-smoking rooms
  • Adults only
  • Safe
  • Elevator
  • Facilities for disabled guests
  • Heating
  • Designated smoking area
Guest Services
  • 24-hour front desk
  • Private check-in/out
  • Business center
  • Express check-in/out
  • Concierge
  • ATM on site
  • Ironing service
  • Car rental
  • Tour desk
  • Lockers
  • Meeting/Banquet facilities
  • Room service
  • Baggage storage
  • Dry cleaning
  • Fax/Photocopying
  • Daily housekeeping
  • Currency exchange
  • Laundry
  • Invoice provided
Internet
  • Internet
Outdoors
  • Outdoor furniture
  • Terrace
  • Sun deck
Security/Safety
  • 24-hour security
  • Smoke alarms
  • Security alarm
  • CCTV in common areas
  • Fire extinguishers
  • Key card access
  • CCTV outside property
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Delivered food covered securely
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Face masks for guests available
  • First aid kits available
  • Process in place to check health of guests
  • Physical distancing rules followed
  • Cashless payment available
Spa
  • Heated pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Guests are required to show a valid government-issued id card or passport upon check-in.payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions.

Reviews

Value for money:
7.98
Location:
9.34
Staff:
8.88
Facilities:
8.1
Comfort:
8.62
Cleanliness:
8.59
Minh
May 18, 2025 07:00:00 AM
Review Score:   10
Australia
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The location is too good, walking for a short distance through an underground and we are in the West lake. The busy shopping is not far - under 1km. No problems with the room we stayed. Breakfast and staff in this area were amazing. They were too good. Also concierge with Tom did help me a lot. One more thing that I was not expected. Reception staff did convert CNY notes into digital Yuan for my Wechat account. Excellent.
Negative: Not really.
Summary: Too good. We really appreciated and enjoyed the time we were in this hotel.
See All Reviews

Room Arrangement

Room Info Facilities
Superior Twin or Double Room
Room Type: Twin
Room Size: 35 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Superior Twin or Double Room

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Shower, Shower cap, Body soap, Bathrobe, Bathtub, Shampoo, Private bathroom, Conditioner, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

General

Smoke Alarm, Fire extinguisher, Suit press, Air conditioning, Tile/Marble floor, Trash cans, Carpeted, Safe, Mosquito net, Iron, Ironing facilities, Key card access

Media & Technology

Satellite channels, Flat-screen TV, TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk, Sitting area, Sofa

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Dining table, Wine glasses, Electric kettle

Accessibility

Entire unit wheelchair accessible, Raised toilet, Roll-in shower, Adapted bath, Accessible by elevator, Toilet with grab rails, Upper floors accessible by elevator

Room Amenities

Clothes rack, Pajamas, Fold-up bed, Feather pillow, Adapter, Non-feather pillow, Socket near the bed
Luxury Queen Room
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed
Luxury Queen Room

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Shower, Shower cap, Body soap, Bathrobe, Walk-in shower, Bathtub, Shampoo, Private bathroom, Conditioner, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

General

Smoke Alarm, Fire extinguisher, Suit press, Air conditioning, Tile/Marble floor, Trash cans, Carpeted, Safe, Mosquito net, Iron, Ironing facilities, Key card access

Media & Technology

Satellite channels, Flat-screen TV, TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk, Sitting area, Sofa

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Dining table, Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Raised toilet

Room Amenities

Clothes rack, Pajamas, Fold-up bed, Feather pillow, Adapter, Non-feather pillow, Socket near the bed
Club Luxury Queen Room
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed
Club Luxury Queen Room

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Shower, Shower cap, Body soap, Bathrobe, Bathtub, Shampoo, Private bathroom, Conditioner, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

General

Smoke Alarm, Fire extinguisher, Suit press, Air conditioning, Tile/Marble floor, Trash cans, Carpeted, Safe, Mosquito net, Iron, Ironing facilities, Key card access

Media & Technology

Satellite channels, Flat-screen TV, TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Activities

Hot tub

Living Area

Desk, Sitting area, Sofa

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Dining table, Coffee machine, Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Raised toilet

Room Amenities

Clothes rack, Pajamas, Fold-up bed, Feather pillow, Adapter, Non-feather pillow, Socket near the bed

Exclusive services

Complimentary evening snacks and drinks in the executive lounge, Complimentary access to conference room/business areas, Complimentary afternoon snacks and drinks in the executive lounge, Free newspapers and magazines in the executive lounge, Free gym access, Concierge services
Junior Suite
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Fruit

Bathroom

Bathtub or shower, Shower, Shower cap, Body soap, Bathrobe, Walk-in shower, Bathtub, Shampoo, Private bathroom, Conditioner, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

General

Smoke Alarm, Fire extinguisher, Suit press, Air conditioning, Tile/Marble floor, Trash cans, Carpeted, Safe, Mosquito net, Iron, Ironing facilities, Key card access

Media & Technology

Satellite channels, Flat-screen TV, TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Activities

Hot tub

Living Area

Desk, Sitting area, Sofa

Bedroom

Alarm clock, Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens

View

View, City view

Kitchen

Dining table, Coffee machine, Electric kettle, Wine glasses

Accessibility

Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Raised toilet

Room Amenities

Clothes rack, Pajamas, Fold-up bed, Feather pillow, Adapter, Non-feather pillow, Socket near the bed

Exclusive services

Complimentary evening snacks and drinks in the executive lounge, Complimentary access to conference room/business areas, Complimentary afternoon snacks and drinks in the executive lounge, Free newspapers and magazines in the executive lounge, Free gym access, Concierge services
Superior Twin Room with City View
Room Type: Twin
Room Size: 38 m2
2 Twin bed(s) Bed
Superior Twin Room with City View

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Shower, Shower cap, Body soap, Bathrobe, Walk-in shower, Bathtub, Shampoo, Private bathroom, Conditioner, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

General

Smoke Alarm, Fire extinguisher, Suit press, Air conditioning, Tile/Marble floor, Trash cans, Carpeted, Safe, Mosquito net, Iron, Ironing facilities, Key card access

Media & Technology

Satellite channels, Flat-screen TV, TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk, Sitting area, Sofa

View

View, City view

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Dining table, Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Raised toilet

Room Amenities

Clothes rack, Pajamas, Fold-up bed, Feather pillow, Adapter, Non-feather pillow, Socket near the bed
Luxury King Room with City View
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed
Luxury King Room with City View

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Shower, Shower cap, Body soap, Bathrobe, Walk-in shower, Bathtub, Shampoo, Private bathroom, Conditioner, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

General

Smoke Alarm, Fire extinguisher, Suit press, Air conditioning, Tile/Marble floor, Key card access, Trash cans, Carpeted, Safe, Mosquito net, Iron, Ironing facilities, Interconnecting room(s) available

Media & Technology

Satellite channels, Flat-screen TV, TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk, Sitting area, Sofa

View

View, City view, Quiet street view

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Dining table, Wine glasses, Electric kettle

Accessibility

Raised toilet, Adapted bath, Shower chair, Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack, Pajamas, Fold-up bed, Feather pillow, Adapter, Non-feather pillow, Socket near the bed
Club Luxury City View Queen Room
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed
Club Luxury City View Queen Room

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Shower, Shower cap, Body soap, Bathrobe, Walk-in shower, Bathtub, Shampoo, Private bathroom, Conditioner, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

General

Smoke Alarm, Fire extinguisher, Suit press, Air conditioning, Tile/Marble floor, Trash cans, Carpeted, Safe, Mosquito net, Iron, Ironing facilities, Key card access

Media & Technology

Satellite channels, Flat-screen TV, TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock, Executive lounge access

Activities

Hot tub

Living Area

Desk, Sitting area, Sofa

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Dining table, Coffee machine, Electric kettle, Wine glasses

View

City view

Accessibility

Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Raised toilet

Room Amenities

Clothes rack, Pajamas, Fold-up bed, Feather pillow, Adapter, Non-feather pillow, Socket near the bed

Exclusive services

Complimentary evening snacks and drinks in the executive lounge, Complimentary access to conference room/business areas, Complimentary afternoon snacks and drinks in the executive lounge, Free newspapers and magazines in the executive lounge, Free gym access, Concierge services
Superior Queen Room with City View
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
Superior Queen Room with City View

Food & Drink

Minibar, Bottle of water

Bathroom

Bathtub or shower, Shower, Shower cap, Body soap, Bathrobe, Walk-in shower, Bathtub, Shampoo, Private bathroom, Conditioner, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

General

Smoke Alarm, Fire extinguisher, Suit press, Air conditioning, Tile/Marble floor, Trash cans, Carpeted, Safe, Mosquito net, Iron, Ironing facilities, Key card access

Media & Technology

Satellite channels, Flat-screen TV, TV, Pay-per-view channels, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Living Area

Desk, Sitting area, Sofa

View

View, City view

Bedroom

Childrens' cribs, Wardrobe or closet, Linens, Alarm clock

Kitchen

Dining table, Wine glasses, Electric kettle

Accessibility

Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Raised toilet

Room Amenities

Clothes rack, Pajamas, Fold-up bed, Feather pillow, Adapter, Non-feather pillow, Socket near the bed
Prestige Suite
Room Type: Suite
Room Size: 80 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water, Fruit

Bathroom

Bathtub or shower, Shower, Toilet paper, Body soap, Shower cap, Bathrobe, Walk-in shower, Bathtub, Private bathroom, Toilet, Free toiletries, Hairdryer, Slippers, Spa tub, Towels

General

Smoke Alarm, Fire extinguisher, Suit press, Air conditioning, Tile/Marble floor, Trash cans, Carpeted, Safe, Iron, Ironing facilities, Key card access

Media & Technology

Satellite channels, Flat-screen TV, TV, Pay-per-view channels, Telephone, Cable channels

Activities

Hot tub

Living Area

Desk, Sitting area, Sofa

Bedroom

Alarm clock, Childrens' cribs, Walk-in closet, Wardrobe or closet, Linens

View

View, City view

Services

Wake-up service, Executive lounge access

Kitchen

Dining table, Coffee machine, Electric kettle, Wine glasses

Outdoors

Terrace

Accessibility

Accessible by elevator, Adapted bath, Upper floors accessible by elevator, Raised toilet

Room Amenities

Clothes rack, Pajamas, Fold-up bed, Feather pillow, Adapter, Non-feather pillow, Socket near the bed

Exclusive services

Complimentary evening snacks and drinks in the executive lounge, Complimentary access to conference room/business areas, Complimentary afternoon snacks and drinks in the executive lounge, Free newspapers and magazines in the executive lounge, Free gym access, Concierge services
Superior King Room
Room Type: Double
Room Size: 35 m2
1 King bed(s) Bed
Superior King Room

Bathroom

Bathtub or shower, Shower, Shower cap, Body soap, Bathtub, Shampoo, Conditioner, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

Media & Technology

TV, Cable channels, Satellite channels, Telephone

General

Smoke Alarm, Fire extinguisher, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Linens, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed
Superior King Room
Room Type: Double
Room Size: 35 m2
1 Queen bed(s) Bed

Bathroom

Bathtub or shower, Shower, Shower cap, Body soap, Bathtub, Shampoo, Conditioner, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

Media & Technology

TV, Satellite channels, Telephone

General

Smoke Alarm, Fire extinguisher, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Linens, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed
Superior Twin Room
Room Type: Twin
Room Size: 35 m2
2 Twin bed(s) Bed

Bathroom

Bathtub or shower, Shower, Shower cap, Body soap, Bathtub, Shampoo, Conditioner, Toilet, Free toiletries, Hairdryer, Slippers, Toilet paper, Toothbrush, Towels

Media & Technology

TV, Satellite channels, Telephone

General

Smoke Alarm, Fire extinguisher, Trash cans, Air conditioning

Services

Wake-up service, Wake-up service/Alarm clock

Bedroom

Linens, Alarm clock

Kitchen

Electric kettle

Accessibility

Upper floors accessible by elevator

Room Amenities

Socket near the bed

FAQ's

Is this Shangcheng hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangcheng hotel?

Check-in time for Shangcheng hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangcheng hotel have a swimming pool?

Yes, this Shangcheng hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangcheng hotel?

Best-rates for the Shangcheng hotel starts from $134 per night with includes Accessibility, Wellness Facilities, Entertainment, Child Friendly, Internet, Laundry, Pool, Balcony/Terrace, Transportation/Shuttle, Business Services, Guest Services, Air Conditioner, Parking, Designated Smoking Area, Wheelchair Accessible, Private Pool, Restaurant, Security/Safety, Fireplace/Heating, Bar, Toiletries, Breakfast with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangcheng hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangcheng hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangcheng hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangcheng hotel?

Based on the information reported by the owner or manager, the Shangcheng hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangcheng hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangcheng hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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