Sheraton Grand Hangzhou Wetland Park Resort | Hotel in Hangzhou

| 8.7 (79 Reviews) |  13 Bathrooms  40 Guests
Xihu Hotel | Sheraton Grand Hangzhou Wetland Park Resort

Hotel in Xihu, Hangzhou

Sheraton Grand Hangzhou Wetland Park Resort is located next to Xixi National Wetland Park and 3.1 mi from the West Lake and Lingyin Temple. The resort combines traditional Chinese architecture alongside sleek and tasteful furnishing in soothing natural colors, offering landscape views of the signature gardens of Hangzhou. Each room also features a spacious balcony providing panoramic views of Xixi Wetland. Air-conditioned guest rooms feature spacious interiors with modern furnishings. Each is equipped with an iPod dock, a personal safe and a flat-screen TV with cable channels. The property offers an indoor pool, a fitness center and spa facilities. Guests can work out at the aerobics room or enjoy a spa treatment on site. There is abudant event space on site. Free parking on site and free WiFi throughout the property are provided. Feast Restaurant features all-day dining options, and serves a variety of Asian and international dishes. Hangzhou and Cantonese delights can be found at Yue Restaurant. Satine provides a refined French dining experience to the guests. Sheraton Grand Hangzhou Wetland Park Resort is 3.1 mi from Hangzhou City Train Station, 11 mi from Hangzhou East Station and 25 mi from Hangzhou Xiaoshan International Airport.

Sheraton Grand Hangzhou Wetland Park Resort is located in Hangzhou.

This 323 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Business Services, Spa, and several others. This is a 5 star rated property and has over 79 reviews with the average score of 8.7 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 323 Bedrooms Hotel if you want to learn more about this RBO place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Grand Hangzhou Wetland Park Resort in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Grand Hangzhou Wetland Park Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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1 Westbrook Resort, Zijinggang Road, Hangzhou, 310030, China

Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Guest Services
Entertainment
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Wine/Champagne
  • Restaurant
  • Kid-friendly buffet
  • Kids' meals
Parking
  • Free parking
  • Parking on site
  • Private Parking
  • Electric vehicle charging station
  • Parking
Accessibility
  • Wheelchair accessible
Activities
  • Walking tours
  • Badminton equipment
  • Kids' club
  • Spa facilities
  • Indoor pool (year-round)
  • Massage
  • Hiking
  • Personal trainer
  • Sauna
  • Hot tub/Jacuzzi
  • Spa/Wellness packages
  • Locker rooms
  • Live music/Performance
  • Bike tours
  • Indoor pool
  • Fitness center
  • Spa lounge/Relaxation area
  • Fitness
  • Fitness classes
  • Steam room
  • Cycling
  • Spa
Entertainment
  • Indoor play area
General
  • Facilities for disabled guests
  • Air conditioning
  • Elevator
  • Non-smoking rooms
  • Smoke-free property
  • Safe
  • Family rooms
Guest Services
  • Room service
  • Baggage storage
  • Express check-in/out
  • Concierge
  • Currency exchange
  • Vending machine (drinks)
  • Ironing service
  • Business center
  • Vending machine (snacks)
  • Laundry
  • Meeting/Banquet facilities
  • Dry cleaning
  • 24-hour front desk
  • Daily housekeeping
  • ATM on site
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Garden
  • Terrace
Security/Safety
  • Fire extinguishers
  • CCTV in common areas
  • 24-hour security
  • Key card access
  • Smoke alarms
  • CCTV outside property
  • Security alarm
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Mobile app for room service
  • Cashless payment available
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Guests are required to show a valid government-issued id card or passport upon check-in.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.68
Location:
8.54
Staff:
8.54
Facilities:
9.01
Comfort:
9.25
Cleanliness:
9.17
Xiao
May 16, 2025 07:00:00 AM
Review Score:   10
Singapore
Reviewer Type: Couple
Travel Purpose: leisure
Positive: very good location, extremely clean, friendly staff
Negative: Nothing , all good
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room, Guest room, 1 King
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed
Deluxe King Room, Guest room, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Free toiletries, Bathtub, Walk-in shower, Towels, Bathtub or shower, Toothbrush, Private bathroom, Hairdryer, Shampoo, Shower, Toilet, Body soap, Shower cap, Bathrobe, Slippers, Toilet paper

General

Air conditioning, Smoke Alarm, Trash cans, Key card access, Lockers, Ironing facilities, Iron, Carpeted, Safe

Media & Technology

Satellite channels, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Kitchen

Refrigerator, Cleaning products, Electric kettle

Living Area

Sitting area, Sofa, Desk

View

View, Inner courtyard view, Garden view

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Non-feather pillow, Socket near the bed
Deluxe Twin Room, Guest room, 2 Double Bed(s)
Room Type: Double
Room Size: 45 m2
2 Full bed(s) Bed
Deluxe Twin Room, Guest room, 2 Double Bed(s)

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Free toiletries, Bathtub, Walk-in shower, Towels, Bathtub or shower, Toothbrush, Private bathroom, Hairdryer, Shampoo, Shower, Toilet, Body soap, Shower cap, Bathrobe, Slippers, Toilet paper

General

Air conditioning, Smoke Alarm, Trash cans, Key card access, Lockers, Ironing facilities, Iron, Carpeted, Safe

Media & Technology

Satellite channels, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Kitchen

Refrigerator, Cleaning products, Electric kettle

Living Area

Sitting area, Sofa, Desk

View

View, Inner courtyard view, Garden view

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Non-feather pillow, Socket near the bed
Club King Room, Concierge level, Guest room, 1 King
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed
Club King Room, Concierge level, Guest room, 1 King

Food & Drink

Fruit, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Free toiletries, Bathtub, Walk-in shower, Towels, Bathtub or shower, Toothbrush, Private bathroom, Hairdryer, Shampoo, Shower, Toilet, Body soap, Shower cap, Bathrobe, Slippers, Toilet paper

General

Air conditioning, Smoke Alarm, Trash cans, Key card access, Lockers, Ironing facilities, Iron, Carpeted, Safe

Media & Technology

Satellite channels, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Kitchen

Refrigerator, Cleaning products, Electric kettle

Living Area

Sitting area, Sofa, Desk

View

View, Inner courtyard view, Garden view

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Non-feather pillow, Socket near the bed

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Club Twin Room, Concierge level, Guest room
Room Type: Double
Room Size: 45 m2
2 Full bed(s) Bed
Club Twin Room, Concierge level, Guest room

Food & Drink

Fruit, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Free toiletries, Bathtub, Walk-in shower, Towels, Bathtub or shower, Toothbrush, Private bathroom, Hairdryer, Shampoo, Shower, Toilet, Body soap, Shower cap, Bathrobe, Slippers, Toilet paper

General

Air conditioning, Smoke Alarm, Trash cans, Key card access, Lockers, Ironing facilities, Iron, Carpeted, Safe

Media & Technology

Satellite channels, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Kitchen

Refrigerator, Cleaning products, Electric kettle

Living Area

Sitting area, Sofa, Desk

View

View, Inner courtyard view, Garden view

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Non-feather pillow, Socket near the bed

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Deluxe Suite, Concierge lounge access, 1 Bedroom Suite
Room Type: Double
Room Size: 95 m2
1 King bed(s) Bed
Deluxe Suite, Concierge lounge access, 1 Bedroom Suite

Food & Drink

Fruit, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Free toiletries, Bathtub, Walk-in shower, Towels, Bathtub or shower, Guest bathroom, Private bathroom, Hairdryer, Toothbrush, Shampoo, Shower, Toilet, Body soap, Shower cap, Bathrobe, Slippers, Toilet paper

General

Air conditioning, Smoke Alarm, Trash cans, Key card access, Lockers, Ironing facilities, Iron, Carpeted, Safe

Media & Technology

Satellite channels, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Kitchen

Wine glasses, Cleaning products, Refrigerator, Coffee machine, Electric kettle

Living Area

Sitting area, Sofa, Desk

View

View, Inner courtyard view, Garden view

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Non-feather pillow, Socket near the bed

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Club Suite, Concierge lounge access, Suite, 1 King
Room Type: Double
Room Size: 95 m2
1 King bed(s) Bed
Club Suite, Concierge lounge access, Suite, 1 King

Food & Drink

Fruit, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Free toiletries, Bathtub, Walk-in shower, Towels, Bathtub or shower, Guest bathroom, Private bathroom, Hairdryer, Toothbrush, Shampoo, Shower, Toilet, Body soap, Shower cap, Bathrobe, Slippers, Toilet paper

General

Air conditioning, Smoke Alarm, Trash cans, Key card access, Lockers, Ironing facilities, Iron, Carpeted, Safe

Media & Technology

Satellite channels, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Kitchen

Wine glasses, Cleaning products, Refrigerator, Coffee machine, Electric kettle

Living Area

Sitting area, Sofa, Desk

View

View, Inner courtyard view, Garden view

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Non-feather pillow, Socket near the bed

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Family Suite, Concierge lounge access, Suite
Room Type: Double
Room Size: 95 m2
1 King bed(s) Bed
1 Sofa bed Bed
Family Suite, Concierge lounge access, Suite

Food & Drink

Fruit, Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Free toiletries, Bathtub, Walk-in shower, Towels, Bathtub or shower, Guest bathroom, Private bathroom, Hairdryer, Toothbrush, Shampoo, Shower, Toilet, Body soap, Shower cap, Bathrobe, Slippers, Toilet paper

General

Air conditioning, Smoke Alarm, Trash cans, Key card access, Lockers, Ironing facilities, Iron, Carpeted, Safe

Media & Technology

Satellite channels, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Executive lounge access, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Kitchen

Wine glasses, Cleaning products, Refrigerator, Coffee machine, Electric kettle

Living Area

Sitting area, Sofa, Desk

View

View, Inner courtyard view, Garden view

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed, Sofa bed, Feather pillow, Clothes rack, Non-feather pillow

Exclusive services

Complimentary afternoon snacks and drinks in the executive lounge, Private check-in/out in the executive lounge, Complimentary evening snacks and drinks in the executive lounge
Superior King Room with Balcony
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed
Superior King Room with Balcony

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Free toiletries, Bathtub, Walk-in shower, Towels, Bathtub or shower, Toothbrush, Private bathroom, Hairdryer, Shampoo, Shower, Toilet, Body soap, Shower cap, Bathrobe, Slippers, Toilet paper

General

Air conditioning, Smoke Alarm, Trash cans, Key card access, Lockers, Ironing facilities, Iron, Carpeted, Safe

Media & Technology

Satellite channels, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Kitchen

Refrigerator, Cleaning products, Electric kettle

Living Area

Sitting area, Sofa, Desk

View

View, Inner courtyard view, Garden view

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Non-feather pillow, Socket near the bed
Superior Twin Room, Guest room, 2 double Bed(s)
Room Type: Double
Room Size: 45 m2
2 Full bed(s) Bed
Superior Twin Room, Guest room, 2 double Bed(s)

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Free toiletries, Bathtub, Walk-in shower, Towels, Bathtub or shower, Toothbrush, Private bathroom, Hairdryer, Shampoo, Shower, Toilet, Body soap, Shower cap, Bathrobe, Slippers, Toilet paper

General

Air conditioning, Smoke Alarm, Trash cans, Key card access, Lockers, Ironing facilities, Iron, Carpeted, Safe

Media & Technology

Satellite channels, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Kitchen

Refrigerator, Cleaning products, Electric kettle

Living Area

Sitting area, Sofa, Desk

View

View, Inner courtyard view, Garden view

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Non-feather pillow, Socket near the bed
King Room with Balcony - Kids Fun
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed
King Room with Balcony - Kids Fun

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Free toiletries, Bathtub, Walk-in shower, Towels, Bathtub or shower, Toothbrush, Private bathroom, Hairdryer, Shampoo, Shower, Toilet, Body soap, Shower cap, Bathrobe, Slippers, Toilet paper

General

Air conditioning, Smoke Alarm, Trash cans, Key card access, Lockers, Ironing facilities, Iron, Carpeted, Safe

Media & Technology

Satellite channels, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Kitchen

Refrigerator, Cleaning products, Electric kettle

Living Area

Sitting area, Sofa, Desk

View

View, Inner courtyard view, Garden view

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Non-feather pillow, Socket near the bed
Double Room with Two Double Beds and Balcony - Kids Fun
Room Type: Twin
Room Size: 45 m2
2 Full bed(s) Bed
Double Room with Two Double Beds and Balcony - Kids Fun

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Free toiletries, Bathtub, Walk-in shower, Towels, Bathtub or shower, Toothbrush, Private bathroom, Hairdryer, Shampoo, Shower, Toilet, Body soap, Shower cap, Bathrobe, Slippers, Toilet paper

General

Air conditioning, Smoke Alarm, Trash cans, Key card access, Lockers, Ironing facilities, Iron, Carpeted, Safe

Media & Technology

Satellite channels, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Kitchen

Refrigerator, Cleaning products, Electric kettle

Living Area

Sitting area, Sofa, Desk

View

View, Inner courtyard view, Garden view

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Non-feather pillow, Socket near the bed
Glamping King Room with Balcony
Room Type: Double
Room Size: 45 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Free toiletries, Bathtub, Walk-in shower, Towels, Bathtub or shower, Toothbrush, Private bathroom, Hairdryer, Shampoo, Shower, Toilet, Body soap, Shower cap, Bathrobe, Slippers, Toilet paper

General

Air conditioning, Smoke Alarm, Trash cans, Key card access, Lockers, Ironing facilities, Iron, Carpeted, Safe

Media & Technology

Satellite channels, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony, Patio

Kitchen

Refrigerator, Cleaning products, Electric kettle

Living Area

Sitting area, Sofa, Desk

View

View, Inner courtyard view, Garden view

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Non-feather pillow, Socket near the bed
Glamping Double Room with Balcony
Room Type: Twin
Room Size: 45 m2
2 Full bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Conditioner, Free toiletries, Bathtub, Walk-in shower, Towels, Bathtub or shower, Toothbrush, Private bathroom, Hairdryer, Shampoo, Shower, Toilet, Body soap, Shower cap, Bathrobe, Slippers, Toilet paper

General

Air conditioning, Smoke Alarm, Trash cans, Key card access, Lockers, Ironing facilities, Iron, Carpeted, Safe

Media & Technology

Satellite channels, Cable channels, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony, Patio

Kitchen

Refrigerator, Cleaning products, Electric kettle

Living Area

Sitting area, Sofa, Desk

View

View, Inner courtyard view, Garden view

Bedroom

Wardrobe or closet, Alarm clock, Linens, Childrens' cribs

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator

Room Amenities

Feather pillow, Clothes rack, Non-feather pillow, Socket near the bed

FAQ's

Is this Xihu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xihu hotel?

Check-in time for Xihu hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xihu hotel have a swimming pool?

Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xihu hotel?

Best-rates for the Xihu hotel starts from $160 per night with includes Wheelchair Accessible, Balcony/Terrace, Wellness Facilities, Internet, View, Private Pool, Sports/Activities, Restaurant, Guest Services, Hot Tub, Air Conditioner, Pool, Accessibility, Security/Safety, EV Charge Station, Parking, Business Services, Spa, Entertainment, Child Friendly, Laundry with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xihu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xihu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xihu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xihu hotel?

Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xihu hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Xihu hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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