Shangri-La The Shard, London | Hotel in London

| 9.4 (1009 Reviews) |  1 Bathroom
Elephant and Castle Hotel | Shangri-La The Shard, London

Hotel in Elephant and Castle, London

Luxury hotel with bars and a 24-hour fitness center
An indoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a sauna are onsite.
Shangri-La The Shard, London offers 202 accommodations with minibars and safes. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LED televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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31 St Thomas Street, London, SE1 9QU, United Kingdom

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available express check-in available
Check-out
Check-out before 11:00 am contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for gbp 90 per night. cribs (infant beds) are available for gbp 90 per night.
Payment Policy
Fee for buffet breakfast: approximately gbp 45 for adults and gbp 22.50 for children airport shuttle fee: gbp 160.00 per vehicle (one-way) self parking fee: gbp 70 per night valet parking fee: gbp 70 per night pet fee: gbp 75 per pet, per night service animals are exempt from fees crib (infant bed) fee: gbp 90 per night rollaway bed fee: gbp 90 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 50 lbs per pet) food and water bowls are available pets allowed for an extra charge of gbp 75 per pet, per night service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of shangri-la cares (shangri-la)

Reviews

George
Jul 12, 2025 07:23:49 PM
Review Score:   10
Summary: Excellent hotel, staff were very attentive and the service was as expected
See All Reviews

FAQ's

Is this Shangri-La The Shard, London pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La The Shard, London have a swimming pool?

Yes, this Shangri-La The Shard, London has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La The Shard, London?

Best-rates for the Shangri-La The Shard, London starts from $817 per night with includes Sports/Activities, TV, Wheelchair Accessible, Bedding/Linens, Wellness Facilities, Toiletries, Guest Services, Kitchen, Air Conditioner, Parking, Pool, Accessibility, Business Services, Spa, Bar, Laundry, Security/Safety, Restaurant, Entertainment, Breakfast, Child Friendly, Internet with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La The Shard, London a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La The Shard, London wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La The Shard, London is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La The Shard, London?

Based on the information reported by the owner or manager, the Shangri-La The Shard, London indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La The Shard, London?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La The Shard, London are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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