Shangri-La The Shard, London | Hotel in London

| 9.2 (1936 Reviews) |   Pet Friendly  8 Bathrooms  25 Guests
Elephant and Castle Hotel | Shangri-La The Shard, London

Hotel in Elephant and Castle, London

Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London. Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars. The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes and Acqua di Parma toiletries. All rooms feature climate control to complement the building’s integrated sun shielding. The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35, while Bar 31 is a friendly neighborhood bar. GŎNG, set on level 52, provides the setting for London's highest champagne and cocktail bar. Shangri-La Hotel The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station. The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

Shangri-La The Shard, London is located in London.

This 150 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Guest Services, Entertainment, Child Friendly, and several others. This is a 5 star rated property and has over 1936 reviews with the average score of 9.2 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 150 Bedrooms Hotel if you want to learn more about this RBO place in London. These details are authentic, as they are provided by our partner, booking.com.

This Shangri-La The Shard, London in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-La The Shard, London”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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31 St Thomas Street, London, SE1 9QU, United Kingdom

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Wine/Champagne
  • Restaurant
  • Special diet meals (on request)
  • Snack bar
Parking
  • Parking
  • Parking on site
Accessibility
  • Wheelchair accessible
Activities
  • Sauna
  • Spa
  • Massage
  • Fitness center
  • Indoor pool
  • Indoor pool (year-round)
General
  • Elevator
  • Wifi in all areas
  • Safe
  • Non-smoking rooms
  • Smoke-free property
  • Family rooms
  • Facilities for disabled guests
  • Air conditioning
  • Heating
  • Pet friendly
Guest Services
  • Pet bowls
  • Dry cleaning
  • Meeting/Banquet facilities
  • Tour desk
  • Laundry
  • Airport shuttle
  • 24-hour front desk
  • Express check-in/out
  • Currency exchange
  • Car rental
  • Concierge
  • Valet parking
  • Babysitting/Child services
  • Airport shuttle (additional charge)
  • Daily housekeeping
  • Baggage storage
  • Room service
Internet
  • Wifi
  • Free Wifi
  • Internet
Security/Safety
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Fire extinguishers
  • 24-hour security
  • Security alarm
  • CCTV outside property
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Contactless check-in/out
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Pool with view
  • Infinity pool
  • Beach chairs/Loungers
  • Heated pool
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
Advanced bookings for the restaurant and bar are strongly recommended. availability at tīng restaurant and lounge and gŏng cannot be guaranteed without prior booking. visits to bar 31 do not require a prior reservation, please note that the 3-course lunch booked as a supplement in tīng restaurant also requires prior booking to make sure availability can be provided, all breakfast-inclusive rates refer to ting restaurant on level 35. in-room dining is available at a surcharge, please note that for the new years special, the property will send special terms and conditions after booking. this must be confirmed by the guest and send back to the hotel before check-in, for nonrefundable reservations the hotel will send a secure online payment link via booking.com, valid for 24 hrs to complete the payment. the reservation will automatically cancel if deposit is not received within 24 hrs, the images displayed for the rooms are sample images only. views may differ depending on the position of the room however all of our rooms and suites face outwards and overlook london.

Reviews

Value for money:
7.91
Location:
9.36
Staff:
9.32
Facilities:
9.25
Comfort:
9.55
Cleanliness:
9.49
Aug 15, 2025 07:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Swimming pool, food, room was amazing, immaculate throughout the hotel, friendly and helpful staff
Negative: Breakfast should have been included in price of hotel stay
Summary: Extraordinary experience
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room with City View
Room Type: Twin/Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Shared bathroom, Towels, Shower cap, Conditioner, Bathtub, Body soap, Toilet, Shower, Private bathroom, Bathrobe, Bathtub or shower, Shampoo, Toilet paper, Slippers, Hairdryer

General

Carpeted, Safe, Ironing facilities, Trash cans, Heating, Air conditioning, Laptop safe, Soundproof, Hypoallergenic, Iron

Media & Technology

Telephone, Radio, TV, Satellite channels, Flat-screen TV

Living Area

Desk, Sitting area

View

City view, View, Landmark view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Kitchen

Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Emergency cord in bathroom, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Exclusive services

Free gym access
Superior Shard King
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Towels, Shower cap, Conditioner, Bathtub, Body soap, Toilet, Shower, Private bathroom, Bathrobe, Shampoo, Toilet paper, Slippers, Hairdryer

General

Carpeted, Safe, Ironing facilities, Trash cans, Heating, Air conditioning, Laptop safe, Soundproof, Hypoallergenic, Iron

Media & Technology

Telephone, Radio, TV, Satellite channels, Flat-screen TV

Living Area

Desk, Sitting area

Bedroom

Alarm clock, Extra long beds (> 6.5 ft), Childrens' cribs, Linens, Wardrobe or closet

View

View

Services

Wake-up service

Kitchen

Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Emergency cord in bathroom, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Exclusive services

Free gym access
Premier King Room with City View
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Towels, Shower cap, Conditioner, Bathtub, Body soap, Toilet, Shower, Private bathroom, Bathrobe, Shampoo, Toilet paper, Slippers, Hairdryer

General

Carpeted, Safe, Ironing facilities, Trash cans, Heating, Air conditioning, Laptop safe, Soundproof, Hypoallergenic, Iron

Media & Technology

Telephone, Radio, TV, Satellite channels, Flat-screen TV

Living Area

Desk, Sitting area

View

City view, View, Landmark view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Kitchen

Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Exclusive services

Free gym access
Iconic King Room With City View
Room Type: Twin/Double
Room Size: 43 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Towels, Shower cap, Conditioner, Bathtub, Body soap, Toilet, Shower, Private bathroom, Bathrobe, Shampoo, Toilet paper, Slippers, Hairdryer

General

Carpeted, Safe, Ironing facilities, Trash cans, Heating, Air conditioning, Laptop safe, Soundproof, Hypoallergenic, Iron

Media & Technology

Telephone, Radio, TV, Satellite channels, Flat-screen TV

Living Area

Desk, Sitting area

View

City view, View, Landmark view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Kitchen

Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Yukata, Clothes rack, Socket near the bed

Exclusive services

Free gym access
Premier Twin Room with City View
Room Type: Twin
Room Size: 48 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Towels, Shower cap, Conditioner, Bathtub, Body soap, Toilet, Shower, Private bathroom, Bathrobe, Shampoo, Toilet paper, Slippers, Hairdryer

General

Carpeted, Safe, Ironing facilities, Trash cans, Heating, Air conditioning, Laptop safe, Soundproof, Hypoallergenic, Iron

Media & Technology

Telephone, Radio, TV, Satellite channels, Flat-screen TV

Living Area

Desk, Sitting area

View

City view, View, Landmark view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Kitchen

Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Exclusive services

Free gym access
Premier Shard Suite
Room Type: Suite
Room Size: 65 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Towels, Shower cap, Conditioner, Bathtub, Body soap, Toilet, Shower, Private bathroom, Bathrobe, Shampoo, Toilet paper, Slippers, Hairdryer

General

Carpeted, Safe, Ironing facilities, Trash cans, Heating, Air conditioning, Laptop safe, Soundproof, Hypoallergenic, Iron

Media & Technology

Telephone, Radio, TV, Satellite channels, Flat-screen TV

Living Area

Sofa, Desk, Sitting area

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Kitchen

Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Yukata, Clothes rack, Socket near the bed

Exclusive services

Free gym access
Iconic Shard Suite
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Towels, Shower cap, Conditioner, Bathtub, Body soap, Toilet, Shower, Private bathroom, Bathrobe, Shampoo, Toilet paper, Slippers, Hairdryer

General

Carpeted, Safe, Ironing facilities, Trash cans, Heating, Air conditioning, Laptop safe, Soundproof, Hypoallergenic, Iron

Media & Technology

Telephone, Radio, TV, Satellite channels, Flat-screen TV

Living Area

Sofa, Desk, Sitting area

View

City view, View, Landmark view

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Kitchen

Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Yukata, Clothes rack, Socket near the bed

Exclusive services

Free gym access
Premier Shard King Room
Room Type: Double
Room Size: 47 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Towels, Shower cap, Conditioner, Bathtub, Body soap, Toilet, Shower, Private bathroom, Bathrobe, Shampoo, Toilet paper, Slippers, Hairdryer

General

Carpeted, Safe, Ironing facilities, Trash cans, Heating, Air conditioning, Laptop safe, Soundproof, Hypoallergenic, Iron

Media & Technology

Telephone, Radio, TV, Satellite channels, Flat-screen TV

Living Area

Desk, Sitting area

View

View

Services

Wake-up service

Bedroom

Wardrobe or closet, Linens, Alarm clock, Childrens' cribs

Kitchen

Electric kettle, Coffee machine

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Clothes rack, Socket near the bed

Exclusive services

Free gym access

FAQ's

Is this Shangri-La The Shard, London pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La The Shard, London?

Check-in time for Shangri-La The Shard, London starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La The Shard, London have a swimming pool?

Yes, this Shangri-La The Shard, London has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La The Shard, London?

Best-rates for the Shangri-La The Shard, London starts from $623 per night with includes Wellness Facilities, Spa, Fireplace/Heating, Internet, Laundry, Transportation/Shuttle, Business Services, Air Conditioner, Pet Friendly, Pool, View, Wheelchair Accessible, Private Pool, Restaurant, Bar, Guest Services, Entertainment, Child Friendly, Security/Safety, Ocean View, Accessibility, Parking, Oceanfront with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La The Shard, London a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La The Shard, London wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La The Shard, London is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La The Shard, London?

Based on the information reported by the owner or manager, the Shangri-La The Shard, London indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La The Shard, London?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La The Shard, London are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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