Shangri-La Hangzhou | Hotel in Hangzhou

| 8.1 (80 Reviews) |  9 Bathrooms  27 Guests
Xihu Hotel | Shangri-La Hangzhou

Hotel in Xihu, Hangzhou

Standing on the beautiful shore of Hangzhou's West Lake, the luxurious Shangri-La Hotel occupies 40 acres of rolling hills and lush greenery. It offers 3 dining options. The hotel is covered with 5G network signals. Free in-room internet is available. Shangri-La Hangzhou is a 2-minute walk from Su Causeway, a 3-minute walk from Impressions Of the West Lake and a 13-minute drive from Lingyin Temple. The hotel is a 15 minutes drive to the railway station and 45 minutes to Hangzhou Xiaoshan International Airport. Air-conditioned rooms fitted with carpeted flooring enjoy beautiful views of Baoshi mountain or gardens. A flat-screen TV, mini-bar and personal safes add to the comfort of each room. The modern Fitness Center has a well-equipped gym. The hotel also provides a business center and free parking. Shangri-La Hangzhou offers a wide range of facilities for conferences and social functions. Guests may sample international buffet spreads at Coffee Garden and Hangzhou and Cantonese style cuisines at Shang Palace.

Shangri-La Hangzhou is located in Hangzhou.

This 192 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Entertainment, View, and several others. This is a 5 star rated property and has over 80 reviews with the average score of 8.1 . Coming to Hangzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 192 Bedrooms Hotel if you want to learn more about this RBO place in Hangzhou. These details are authentic, as they are provided by our partner, booking.com.

This Shangri-La Hangzhou in Hangzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-La Hangzhou”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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78 Beishan Road, Hangzhou, 310007, China

Amenities

Air Conditioner
Parking
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Breakfast in the room
  • Snack bar
  • Special diet meals (on request)
  • Kid-friendly buffet
  • Wine/Champagne
  • Fruit
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private Parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Raised toilet
  • Lowered sink
Activities
  • Fitness center
  • Cycling
  • Fitness
  • Bike tours
  • Happy hour
Entertainment
  • Outdoor play equipment for kids
General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Elevator
  • Safe
  • Soundproof rooms
  • Heating
  • Smoke-free property
  • Air conditioning
  • Designated smoking area
Guest Services
  • Room service
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Airport shuttle
  • Business center
  • Laundry
  • Dry cleaning
  • Ironing service
  • Express check-in/out
  • Currency exchange
  • Packed lunches
  • Car rental
  • Tour desk
  • Fax/Photocopying
  • Baggage storage
  • ATM on site
  • Concierge
  • Private check-in/out
  • Shuttle service (additional charge)
  • Suit press
  • Daily housekeeping
  • Grocery deliveries
  • Shuttle service
  • Invoice provided
Internet
  • Internet
Outdoors
  • Garden
  • Terrace
  • Sun deck
  • Outdoor furniture
Security/Safety
  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed
Guests are required to show a valid government-issued id card or passport upon check-in.

Reviews

Value for money:
7.44
Location:
9.65
Staff:
9.01
Facilities:
7.59
Comfort:
8.27
Cleanliness:
8.37
Kit Wan
Jun 27, 2024 07:00:00 AM
Review Score:   9
Singapore
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The location is very good, almost next to West Lake where we took morning walks. Nearby there are eateries and convenience shops. The staff were very helpful to advise on places of interest and how to get there.
Negative: The housekeeping service is a bit inconsistent as same request made by me and another member had different responses. But this is minor issue.
Summary: Lovely stay at a grand old hotel surrounded by the beauty of West Lake.
See All Reviews

Room Arrangement

Room Info Facilities
Hill view King Bed Room
Room Type: Double
Room Size: 36 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies

Bathroom

Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap

General

Safe, Air conditioning, Iron, Suit press, Ironing facilities, Heating, Carpeted, Interconnecting room(s) available, Laptop safe, Soundproof, Trash cans, Lockers, Smoke Alarm, Fire extinguisher, Key card access

Media & Technology

Pay-per-view channels, TV, Telephone, Satellite channels, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Kitchen

Refrigerator, Electric kettle, Cleaning products, Wine glasses

Living Area

Desk, Sitting area, Sofa

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Childrens' cribs

View

View, Mountain view, City view, Inner courtyard view, Quiet street view

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails, Adapted bath, Lower sink, Accessible by elevator

Room Amenities

Clothes rack, Drying rack for clothing, Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels

Layout

Window
Lakeside King Bed Room
Room Type: Double
Room Size: 36 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies

Bathroom

Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap

General

Safe, Air conditioning, Iron, Suit press, Ironing facilities, Heating, Carpeted, Interconnecting room(s) available, Laptop safe, Soundproof, Trash cans, Lockers, Smoke Alarm, Fire extinguisher, Key card access

Media & Technology

Pay-per-view channels, TV, Telephone, Satellite channels, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle, Cleaning products, Wine glasses

Living Area

Desk, Sitting area, Sofa

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Childrens' cribs

View

View, Lake view, Garden view, City view, Inner courtyard view, Quiet street view

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails, Adapted bath, Lower sink, Accessible by elevator

Room Amenities

Clothes rack, Drying rack for clothing, Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels

Layout

Window
Horizon Hillview King Bed Room
Room Type: Double
Room Size: 36 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Fruit, Chocolate/Cookies

Bathroom

Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap

General

Safe, Air conditioning, Iron, Suit press, Ironing facilities, Heating, Carpeted, Laptop safe, Soundproof, Trash cans, Lockers, Smoke Alarm, Fire extinguisher, Key card access

Media & Technology

Pay-per-view channels, TV, Telephone, Satellite channels, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Kitchen

Refrigerator, Electric kettle, Cleaning products, Wine glasses

Living Area

Desk, Sitting area, Sofa

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Childrens' cribs

View

View, Mountain view, City view, Inner courtyard view, Quiet street view

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails, Adapted bath, Lower sink, Accessible by elevator

Room Amenities

Clothes rack, Drying rack for clothing, Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day
Lakeside Twin Bed Room
Room Type: Twin
Room Size: 36 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Chocolate/Cookies

Bathroom

Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap

General

Safe, Air conditioning, Iron, Suit press, Ironing facilities, Heating, Carpeted, Interconnecting room(s) available, Laptop safe, Soundproof, Trash cans, Lockers, Smoke Alarm, Fire extinguisher, Key card access

Media & Technology

Pay-per-view channels, TV, Telephone, Satellite channels, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle, Cleaning products, Wine glasses

Living Area

Desk, Sitting area, Sofa

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Childrens' cribs

View

View, Lake view, Garden view, City view, Inner courtyard view, Quiet street view

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails, Adapted bath, Lower sink, Accessible by elevator

Room Amenities

Clothes rack, Drying rack for clothing, Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels

Layout

Window
Horizion Hillview Twin Bed Room
Room Type: Twin
Room Size: 36 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Fruit, Chocolate/Cookies

Bathroom

Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap

General

Safe, Air conditioning, Iron, Suit press, Ironing facilities, Heating, Carpeted, Laptop safe, Soundproof, Trash cans, Lockers, Smoke Alarm, Fire extinguisher, Key card access

Media & Technology

Pay-per-view channels, TV, Telephone, Satellite channels, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Kitchen

Refrigerator, Electric kettle, Cleaning products, Wine glasses

Living Area

Desk, Sitting area, Sofa

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Childrens' cribs

View

View, Mountain view, City view, Inner courtyard view, Quiet street view

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails, Adapted bath, Lower sink, Accessible by elevator

Room Amenities

Clothes rack, Drying rack for clothing, Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day
Executive Suite
Room Type: Suite
Room Size: 72 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Fruit, Chocolate/Cookies

Bathroom

Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap

General

Safe, Air conditioning, Iron, Suit press, Ironing facilities, Heating, Carpeted, Laptop safe, Soundproof, Trash cans, Lockers, Smoke Alarm, Fire extinguisher, Key card access

Media & Technology

Pay-per-view channels, TV, Telephone, Satellite channels, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle, Cleaning products, Dining table, Wine glasses

Living Area

Desk, Sitting area, Sofa, Dining area

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Childrens' cribs

View

View, Lake view, Garden view, City view, Quiet street view

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails, Adapted bath, Roll-in shower, Lower sink, Accessible by elevator

Room Amenities

Clothes rack, Drying rack for clothing, Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Entertainment & Family Services

Board games/puzzles

Pool and Spa

Pool towels

Layout

Window
Horizon Lakeside King Bed Room
Room Type: Double
Room Size: 36 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Fruit, Chocolate/Cookies

Bathroom

Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap

General

Safe, Air conditioning, Iron, Suit press, Ironing facilities, Heating, Carpeted, Laptop safe, Soundproof, Trash cans, Lockers, Smoke Alarm, Fire extinguisher, Key card access

Media & Technology

Pay-per-view channels, TV, Telephone, Satellite channels, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle, Cleaning products, Wine glasses

Living Area

Desk, Sitting area, Sofa

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Childrens' cribs

View

View, Lake view, Garden view, City view, Quiet street view

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails, Adapted bath, Lower sink, Accessible by elevator

Room Amenities

Clothes rack, Drying rack for clothing, Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day
Horizon Lakeside Twin Bed Room
Room Type: Twin
Room Size: 36 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water, Fruit, Chocolate/Cookies

Bathroom

Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap

General

Safe, Air conditioning, Iron, Suit press, Ironing facilities, Heating, Carpeted, Laptop safe, Soundproof, Trash cans, Lockers, Smoke Alarm, Fire extinguisher, Key card access

Media & Technology

Pay-per-view channels, TV, Telephone, Satellite channels, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service, Executive lounge access

Activities

Hot tub

Outdoors

Balcony

Kitchen

Refrigerator, Electric kettle, Cleaning products, Wine glasses

Living Area

Desk, Sitting area, Sofa

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet, Childrens' cribs

View

View, Lake view, Garden view, City view, Quiet street view

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails, Adapted bath, Lower sink, Accessible by elevator

Room Amenities

Clothes rack, Drying rack for clothing, Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Complimentary breakfast in the executive lounge, Complimentary snacks and drinks in the executive lounge all day
Hill view Twin Bed Room
Room Type: Twin
Room Size: 36 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shower, Bathtub, Hairdryer, Bathrobe, Free toiletries, Toilet, Private Bathroom, Slippers, Bathtub or shower, Towels/Sheets (extra fee), Towels, Toilet paper, Walk-in shower, Toothbrush, Shampoo, Conditioner, Body soap, Shower cap

General

Safe, Air conditioning, Iron, Suit press, Ironing facilities, Heating, Carpeted, Laptop safe, Soundproof, Trash cans, Lockers, Smoke Alarm, Fire extinguisher, Key card access

Media & Technology

Pay-per-view channels, TV, Telephone, Satellite channels, Cable channels, Flat-screen TV

Services

Wake-up service/Alarm clock, Wake-up service

Activities

Hot tub

Kitchen

Refrigerator, Electric kettle, Cleaning products, Wine glasses

Living Area

Desk, Sitting area, Sofa

Bedroom

Walk-in closet, Alarm clock, Wardrobe or closet

View

View, Mountain view, City view, Inner courtyard view, Quiet street view

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails, Adapted bath, Lower sink, Accessible by elevator

Room Amenities

Clothes rack, Drying rack for clothing, Pajamas, Socket near the bed, Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow

Pool and Spa

Pool towels

FAQ's

Is this Shangri-La Hangzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Hangzhou?

Check-in time for Shangri-La Hangzhou starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Hangzhou have a swimming pool?

No, this Shangri-La Hangzhou does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Hangzhou?

Best-rates for the Shangri-La Hangzhou starts from $130 per night with includes Business Services, Wellness Facilities, Restaurant, Guest Services, Breakfast, Internet, Accessibility, Security/Safety, Child Friendly, Kitchen, Air Conditioner, Designated Smoking Area, Transportation/Shuttle, Fireplace/Heating, Laundry, Parking, Balcony/Terrace, Sports/Activities, Bar, Entertainment, View, Wheelchair Accessible with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Hangzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Hangzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Hangzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Hangzhou?

Based on the information reported by the owner or manager, the Shangri-La Hangzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Hangzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Hangzhou are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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