Pullman ZamZam Makkah | Hotel in Mecca

| 7.8 (16751 Reviews) |  16 Bathrooms  101 Guests
Mecca Hotel | Pullman ZamZam Makkah

Hotel in Mecca

Pullman Zamzam Makkah offers a serene and comfortable experience just steps from Al Masjid Al Haram, within the King Abdul Aziz Endowment. Its prime location provides direct access to the Holy Mosque, making it an ideal choice for those on a spiritual journey during Hajj or Umrah. The hotel features over 1,301 rooms and suites, many of which have been recently renovated. Options include partial views of the Kaaba, direct Haram views, or city skyline panoramas. All rooms are designed with guest comfort in mind and include live Haram audio, prayer mats, and a dedicated area for prayer. The interiors reflect traditional Islamic architecture, with calming color palettes, geometric patterns, and design elements inspired by the region’s spiritual and cultural heritage. For those seeking more space and privacy, the Presidential and Royal Suites offer separate living areas and expansive layouts suitable for families and distinguished guests. Renovation work continues across guest areas, enhancing both comfort and functionality. Facilities include a fitness center, dedicated prayer rooms, accessible features, and valet parking. The hotel offers a variety of dining options. Al Zahra and Al Amber restaurants serve international and regional cuisine, while Al Yasmin provides buffet dining in a contemporary setting. Light meals and pastries can be found in the Tea Garden Lobby Lounge, with additional convenience available from the Grab & Go café. Pullman Zamzam Makkah combines spiritual focus, convenience, and thoughtful amenities to support a meaningful stay in the heart of the Holy City.

Pullman ZamZam Makkah is located in Mecca.

This 1179 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Accessibility, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 16751 reviews with the average score of 7.8 . Coming to Mecca and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 1179 Bedrooms Hotel if you want to learn more about this RBO place in Mecca. These details are authentic, as they are provided by our partner, booking.com.

This Pullman ZamZam Makkah in Mecca is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Pullman ZamZam Makkah”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Abraj Albait Complex, Mecca, 21955, Saudi Arabia

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Restaurant
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
Parking
  • Parking garage
  • Parking on site
  • Parking
  • Accessible parking
  • Private Parking
General
  • Non-smoking rooms
  • Elevator
  • Facilities for disabled guests
  • Air conditioning
  • Family rooms
  • Safe
  • Wifi in all areas
Guest Services
  • Concierge
  • Laundry
  • Valet parking
  • Fax/Photocopying
  • 24-hour front desk
  • Car rental
  • Baggage storage
  • Room service
  • Dry cleaning
  • Currency exchange
Internet
  • Free Wifi
  • Wifi
  • Internet
Security/Safety
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • Access to healthcare professionals
  • First aid kits available
  • Mobile app for room service
  • Cashless payment available
  • Contactless check-in/out
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
-during the holy month of ramadan morning breakfast will be served as suhoor and dinner meal will be served as iftar, please note that the credit card holder should match the same guest name upon check-in, guests are required to show a photo identification and credit card upon check-in, please note that all special requests are subject to availability and additional charges may apply, guests are required to show a photo identification and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, the property will be going through renovation works from wed 02 aug 2023 until sat 09 mar 2024. during this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
License number: 10001442

Reviews

Value for money:
6.82
Location:
9.03
Staff:
8.03
Facilities:
7.39
Comfort:
7.66
Cleanliness:
7.54
danah
Aug 8, 2025 07:00:00 AM
Review Score:   7
Saudi Arabia
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Classic Quadruple Room with Four Single Bed and City View
Room Type: Quad
Room Size: 37 m2
2 Twin bed(s) Bed
Classic Quadruple Room with Four Single Bed and City View

Food & Drink

Minibar

Bathroom

Hairdryer, Toilet, Bathrobe, Toilet paper, Shower, Bathtub, Private bathroom, Bathtub or shower, Free toiletries

General

Safe, Carpeted, Iron, Air conditioning

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

View

City view

Room Amenities

Adapter, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Junior Suite with City View
Room Type: Suite
Room Size: 45 m2
1 Full bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Toilet, Bathrobe, Toilet paper, Shower, Bathtub, Private bathroom, Bathtub or shower, Free toiletries

General

Safe, Carpeted, Iron, Air conditioning

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

Living Area

Desk, Sitting area

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

View

City view

Room Amenities

Adapter, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Classic Twin Room with Haram View
Room Type: Family
Room Size: 37 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Toilet, Bathrobe, Toilet paper, Shower, Bathtub, Private bathroom, Bathtub or shower, Free toiletries

General

Interconnecting room(s) available, Iron, Carpeted, Air conditioning, Safe

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

View

View, Landmark view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

Room Amenities

Adapter, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Classic Twin Room with City View
Room Type: Family
Room Size: 37 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Toilet, Bathrobe, Toilet paper, Shower, Bathtub, Private bathroom, Bathtub or shower, Free toiletries

General

Interconnecting room(s) available, Iron, Carpeted, Air conditioning, Safe

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service

Living Area

Dining area

Kitchen

Electric kettle

Bedroom

Childrens' cribs, Wardrobe or closet

View

City view

Room Amenities

Adapter, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Classic Twin Room with City View
Room Type: Family
Room Size: 37 m2
1 Twin bed(s) Bed

Food & Drink

Minibar

Bathroom

Hairdryer, Toilet, Toilet paper, Shower, Bathtub, Private bathroom, Bathtub or shower, Free toiletries

General

Safe, Carpeted, Iron, Air conditioning

Media & Technology

Flat-screen TV, Satellite channels, Telephone, TV

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet

View

City view

Room Amenities

Adapter, Socket near the bed

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin Room with City View
Room Type: Family
Room Size: 37 m2
1 Twin bed(s) Bed
Deluxe Twin Room with City View
Classic Triple Room with Haram View
Room Type: Quad
Room Size: 37 m2
1 Twin bed(s) Bed
Classic Triple Room with Three Single Bed and City View
Room Type: Quad
Room Size: 37 m2
1 Twin bed(s) Bed
Deluxe Presidential Suite with Double Bed and Two Single Beds - Partial Kaaba View
Room Type: Suite
Room Size: 70 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
Deluxe Twin Room with Haram and Courtyard View
Room Type: Family
Room Size: 37 m2
1 Twin bed(s) Bed
Deluxe Twin Room with Haram and Courtyard View
Deluxe Junior Suite with City View
Room Type: Suite
Room Size: 45 m2
2 Twin bed(s) Bed
Deluxe Room with Two Single Beds and City View
Room Type: Family
Room Size: 37 m2
1 Twin bed(s) Bed
Deluxe Room with Two Single Beds and City View
Classic Twin Room with Courtyard and Haram View
Room Type: Family
Room Size: 37 m2
1 Twin bed(s) Bed
Deluxe Executive King Suite with Two Twin Beds and Haram View
Room Type: Suite
Room Size: 55 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
Deluxe Presidential Suite with Double Bed and Two Single Beds - Haram View
Room Type: Suite
Room Size: 70 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
Deluxe Executive King Suite with Two Single Beds and Partial Kaaba View
Room Type: Suite
Room Size: 55 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed
Deluxe Executive King Suite with Two Single Beds and Partial Kaaba View
Deluxe Presidential Suite with Double Bed and Two Single Bed - Haram/Courtyard View
Room Type: Suite
Room Size: 70 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed
Deluxe Presidential Suite with Double Bed and Two Single Bed - City View
Room Type: Suite
Room Size: 70 m2
2 Twin bed(s) Bed
1 Full bed(s) Bed

FAQ's

Is this Pullman ZamZam Makkah pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Pullman ZamZam Makkah?

Check-in time for Pullman ZamZam Makkah starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Pullman ZamZam Makkah have a swimming pool?

No, this Pullman ZamZam Makkah does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pullman ZamZam Makkah?

Best-rates for the Pullman ZamZam Makkah starts from $167 per night with includes Laundry, Air Conditioner, Parking, Wheelchair Accessible, Accessibility, Transportation/Shuttle, Restaurant, Breakfast, Child Friendly, Security/Safety, Guest Services, Internet with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Pullman ZamZam Makkah a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pullman ZamZam Makkah wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pullman ZamZam Makkah is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pullman ZamZam Makkah?

Based on the information reported by the owner or manager, the Pullman ZamZam Makkah indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pullman ZamZam Makkah?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pullman ZamZam Makkah are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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