Docklands Rentals United Kingdom England London Docklands

Novotel London ExCeL | Hotel in London

| 8.6 (1002 Reviews) |  1 Bathroom
Docklands Hotel | Novotel London ExCeL

Hotel in Docklands, London

Eco-certified hotel with a sauna connected to the convention center in London
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking.
Housekeeping is available on request.
Novotel London ExCeL offers 257 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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7 Western Gateway, London, E16 1AA, United Kingdom

Amenities

Parking
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower
  • Hair dryer
  • Private bathroom
  • Eco-friendly toiletries
  • Towels
Bedroom
  • Free cribs/infant beds
  • Heating
  • Blackout drapes/curtains
  • Bed sheets
  • Laptop-friendly workspace
  • Iron/ironing board
  • Soundproofing
  • Phone
  • Bulk dispenser for toiletries
  • Free newspapers
  • Water-efficient showers only
  • Recycling
  • Eco-friendly cleaning products provided
  • Desk chair
  • Desk
  • Safe
  • Connecting rooms available
  • LED light bulbs
  • Energy-saving switches
Breakfast
  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: GBP 18.10 per person
  • 1 bar
  • 24-hour room service
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • Coffee/tea maker
  • Minibar
Parking
  • Self parking on site (GBP 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Elevator
  • Area rugs in room
  • Wheelchairs available on site
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Sailing
  • Steam room
  • Fitness center
  • Sauna
Entertainment
  • LCD TV
  • Cable channels
General
  • Meeting rooms
  • Conference space (4532 square feet)
  • Business center
  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Romanian
  • French
  • Polish
  • Russian
  • Hungarian
  • Lithuanian
  • German
  • Spanish
  • Hindi
  • Italian
  • English
  • Portuguese
  • Comprehensive recycling policy
  • No plastic drinking straws
  • TV in lobby
  • No plastic soda bottles
  • At least 80% lighting from LEDs
  • Vegan dining options
  • Vegetarian dining options
  • Reusable cups only
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Biodegradable drinking straws
  • Smoke-free property
  • No plastic water bottles
  • Biodegradable coffee stirrers
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Reusable tableware only
  • No plastic coffee stirrers
Guest Services
  • Free cribs/infant beds
  • Soundproofed rooms
  • Laundry facilities
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Tour/ticket assistance
  • Change of towels (on request)
  • Multilingual staff
  • Dry cleaning service
  • Change of bedsheets (on request)
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 5:00 am minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately gbp 18.10 per person self parking fee: gbp 25 per night (in/out privileges) pet fee: gbp 15 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of gbp 15 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Jun 22, 2025 01:14:00 AM
Review Score:   6
Summary: The room was so hot and the air con control unit was old school, not digital. Mattress topper on the bed kept sliding around
See All Reviews

Room Arrangement

Room Info Facilities
Standard Room, 1 Queen Bed with Sofa bed
Room Size: 269 square feet m2
2 Queen Bed and Double Sofa Bed
Standard Room, 1 Queen Bed with Sofa bed

General

Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Sofa bed, Square meters - 25, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Room, 1 Queen Bed with Sofa bed
Room Size: 269 square feet m2
2 Queen Bed and Double Sofa Bed
Superior Room, 1 Queen Bed with Sofa bed

General

Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Sofa bed, Pets not allowed, Square meters - 25, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 Queen Bed
Room Size: 269 square feet m2
1 Queen Bed
Standard Room, 1 Queen Bed

General

Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Square meters - 25, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 Queen Bed, Accessible
Room Size: m2
1 Queen Bed
Room, 1 Queen Bed, Accessible

General

Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Twin Beds
Room Size: 269 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds

General

Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Pets not allowed, Square meters - 25, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Room, 1 Queen Bed (Executive)
Room Size: 269 square feet m2
1 Queen Bed
Premium Room, 1 Queen Bed (Executive)

General

Number of living rooms 0, Bathrobes, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Sofa bed, Pets not allowed, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Novotel London ExCeL pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel London ExCeL have a swimming pool?

No, this Novotel London ExCeL does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel London ExCeL?

Best-rates for the Novotel London ExCeL starts from $133 per night with includes Bar, Guest Services, Laundry, Business Services, Kitchen, Wheelchair Accessible, Wellness Facilities, Breakfast, Child Friendly, Internet, Parking, Accessibility, Fireplace/Heating, Restaurant, Balcony/Terrace, Security/Safety, Bedding/Linens, Spa with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel London ExCeL a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel London ExCeL wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel London ExCeL is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel London ExCeL?

Based on the information reported by the owner or manager, the Novotel London ExCeL indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel London ExCeL?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel London ExCeL are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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