Metro Center Rentals USA Massachusetts Springfield Metro Center

MGM Springfield | Hotel in Springfield

| 9.0 (1393 Reviews) |  1 Bathroom
Metro Center Hotel | MGM Springfield

Hotel in Metro Center, Springfield

Hotel with 8 restaurants, a quick walk to MassMutual Center
8 restaurants, a casino, and 5 bars/lounges are available at this hotel. Self parking is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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One MGM Way, Springfield, 01103, United States

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for usd 20.0 per stay.
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 20 to 30 for adults, and usd 12 to 20 for children pet fee: usd 150.00 per accommodation, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) crib (infant bed) fee: usd 20.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 150.00 per accommodation, per night service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy firearms are not permitted on the premises of this property, including within hotel rooms. if requested, safekeeping of properly registered firearms can be arranged. government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0003012810 this property accepts credit cards; cash is not accepted

Reviews

Susan
Jun 15, 2025 08:17:15 AM
Review Score:   8
Summary: Pros: The hotel is beautiful. Our room was clean & comfortable. I appreciate the security of only hotel guests being able to access the upper floors. Cons: Waited 10 minutes for valet park on arrival & no one came to take our car, so we went to self-park. Next, we had to schlep our luggage across the casino because there is no parking near the lobby. We were there for an event offsite, so we went downstairs to check out the casino before we had to leave. The first slot machine took my money & immediately went off line. Not the best start. We also inquired about a spot for a nice breakfast the following morning. They recommended the grab & go at the coffee shop. No restaurant, no room service, just that or the diner in the South End Market. Returned late after our event. The hotel was so noisy. Loud tv noise coming from the next room, people stomping around above us & frat boys loud talking & running up & down the hallways. Fortunately I had my white noise & a pair of earplugs with me. Next morning, we planned to do a little gambling before we left, but had to check out by 11. Got downstairs& were immediately informed that we can’t take our bags onto the casino floor. So now we’re expected to schlep our luggage back out to our car & then come back to gamble? Sorry, no. Time to go. MGM is pretty to look at but not well thought out. They make everything too difficult. My husband is mobility impaired & dragging luggage all over impractical. Not likely to be back.
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FAQ's

Is this MGM Springfield pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the MGM Springfield have a swimming pool?

Yes, this MGM Springfield has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in MGM Springfield?

Best-rates for the MGM Springfield starts from $191 per night with includes Pool, Bedding/Linens, Bar, Internet, Wheelchair Accessible, Fireplace/Heating, Restaurant, Air Conditioner, Designated Smoking Area, Accessibility, Business Services, Entertainment, Breakfast, TV, Wellness Facilities, Guest Services, Child Friendly, Laundry, Toiletries, Parking with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is MGM Springfield a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the MGM Springfield wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the MGM Springfield is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the MGM Springfield?

Based on the information reported by the owner or manager, the MGM Springfield indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for MGM Springfield?

Based on the information reported by the owner or manager, details for the cancellation policy for the MGM Springfield are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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