Kigali Rentals Rwanda Kigali

Kigali Serena Hotel | Hotel in Kigali

| 8.7 (363 Reviews) |  4 Bathrooms  10 Guests
Kigali Hotel | Kigali Serena Hotel

Hotel in Kigali

Located in Kigali, a 3-minute walk from Belgian Peacekeepers Memorial, Kigali Serena Hotel has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Each room at the 5-star hotel has city views, and guests can enjoy access to a terrace and to a sauna. The property provides a 24-hour front desk, airport transportation, a shared lounge and free WiFi throughout the property. At the hotel the rooms come with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Every room comes with an electric tea pot, while selected rooms also feature a balcony and others also feature pool views. All rooms feature a desk. Kigali Serena Hotel offers a buffet or American breakfast. At the accommodation you'll find a restaurant serving African, American and Indian cuisine. Dairy-free, kosher and vegan options can also be requested. Kigali Serena Hotel has a wellness area with a hot tub. Kigali Centenary Park is 3.4 miles from the hotel, while Niyo Arts Gallery is 3.8 miles from the property. Kigali International Airport is 6.8 miles away.

Kigali Serena Hotel is located in Kigali.

This 117 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Kitchen, Laundry, Air Conditioner, and several others. This is a 5 star rated property and has over 363 reviews with the average score of 8.7 . Coming to Kigali and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 117 Bedrooms Hotel if you want to learn more about this RBO place in Kigali. These details are authentic, as they are provided by our partner, booking.com.

This Kigali Serena Hotel in Kigali is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kigali Serena Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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KN3 Ave, Kigali, Rwanda

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Coffee house on site
  • Kids' meals
  • Snack bar
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Kid-friendly buffet
Parking
  • Parking
  • Private Parking
  • Parking garage
  • Parking on site
  • Accessible parking
  • Free parking
Accessibility
  • Raised toilet
  • Wheelchair accessible
  • Auditory guidance
  • Toilet with grab rails
  • Bathroom emergency cord
  • Lowered sink
Activities
  • Spa/Wellness packages
  • Happy hour
  • Body wrap
  • Pedicure
  • Fitness center
  • Hairstyling
  • Facial treatments
  • Themed dinners
  • Body scrub
  • Hair treatments
  • Manicure
  • Body treatments
  • Golf course (within 2 miles)
  • Hot tub/Jacuzzi
  • Fitness
  • Haircut
  • Light therapy
  • Live sports events (broadcast)
  • Yoga classes
  • Fitness classes
  • Evening entertainment
  • Spa facilities
  • Spa
  • Foot bath
  • Personal trainer
  • Live music/Performance
  • Aerobics
  • Hair coloring
  • Waxing services
  • Makeup services
  • Sauna
  • Massage
  • Locker rooms
  • Beauty services
  • Steam room
  • Spa lounge/Relaxation area
General
  • Heating
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Wifi in all areas
  • Designated smoking area
  • Elevator
  • Safe
  • Hypoallergenic room available
  • Soundproof rooms
  • Smoke-free property
Guest Services
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Ironing service
  • Meeting/Banquet facilities
  • Valet parking
  • Dry cleaning
  • Suit press
  • Airport shuttle
  • 24-hour front desk
  • Babysitting/Child services
  • Express check-in/out
  • Concierge
  • Private check-in/out
  • Room service
  • Packed lunches
  • Baggage storage
  • Car rental
  • Hair/Beauty salon
  • Currency exchange
  • Daily housekeeping
  • Fax/Photocopying
  • Business center
  • Laundry
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Terrace
  • Outdoor furniture
  • BBQ facilities
  • Garden
  • Outdoor pool (year-round)
Security/Safety
  • Key card access
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach umbrellas
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Reviews

Value for money:
8.08
Location:
8.95
Staff:
8.8
Facilities:
8.58
Comfort:
8.85
Cleanliness:
8.88
JACKSON
Dec 10, 2025 08:00:00 AM
Review Score:   10
Uganda
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Good
Negative: Nothing
Summary: I am coming back
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double or Twin Room
Room Type: Twin/Double
Room Size: 25 m2
1 Full bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer, Private bathroom

General

Air conditioning, Ironing facilities, Hardwood or parquet floors, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Outdoors

Private pool, Balcony, Terrace

Living Area

Sitting area, Desk

View

City view, View

Services

Wake-up service

Kitchen

Dryer, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Room Amenities

Drying rack for clothing, Clothes rack

Exclusive services

Free gym access

Cleanliness & disinfection

Hand sanitizer
Deluxe Room
Room Type: Double
Room Size: 25 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer, Private bathroom

General

Air conditioning, Ironing facilities, Hardwood or parquet floors, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Outdoors

Private pool, Balcony, Terrace

Living Area

Sitting area, Desk

View

City view, View

Services

Wake-up service

Kitchen

Dryer, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Room Amenities

Drying rack for clothing, Clothes rack

Exclusive services

Free gym access

Cleanliness & disinfection

Hand sanitizer
Superior Room
Room Type: Double
Room Size: 30 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer, Private bathroom

General

Air conditioning, Ironing facilities, Hardwood or parquet floors, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Outdoors

Private pool, Balcony, Terrace

Living Area

Sitting area, Desk

View

City view, Pool view, View

Services

Wake-up service

Kitchen

Dryer, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Room Amenities

Drying rack for clothing, Clothes rack

Exclusive services

Free gym access

Cleanliness & disinfection

Hand sanitizer
Junior Suite
Room Type: Suite
Room Size: 40 m2
1 Sofa bed Bed
1 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Bathtub, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer, Private bathroom

General

Air conditioning, Ironing facilities, Hardwood or parquet floors, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Outdoors

Private pool, Balcony, Terrace

Living Area

Sitting area, Desk

View

City view, View

Services

Wake-up service

Kitchen

Dryer, Coffee machine, Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Room Amenities

Drying rack for clothing, Clothes rack

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Kigali Serena Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kigali Serena Hotel?

Check-in time for Kigali Serena Hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kigali Serena Hotel have a swimming pool?

Yes, this Kigali Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kigali Serena Hotel?

Best-rates for the Kigali Serena Hotel starts from $325 per night with includes Internet, Parking, Fireplace/Heating, Toiletries, View, Wellness Facilities, Pool, Barbecue/Outdoor Cooking, Kitchen, Laundry, Air Conditioner, Spa, Entertainment, Child Friendly, Wheelchair Accessible, Ocean View, Bar, Hot Tub, Business Services, Designated Smoking Area, TV, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Sports/Activities, Oceanfront, Accessibility, Restaurant, Guest Services, Breakfast with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kigali Serena Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kigali Serena Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kigali Serena Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kigali Serena Hotel?

Based on the information reported by the owner or manager, the Kigali Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kigali Serena Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kigali Serena Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $325
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