Kampala Serena Hotel | Hotel in Kampala

| 8.8 (238 Reviews) |  4 Bathrooms  9 Guests
Central Kampala Hotel | Kampala Serena Hotel

Hotel in Central Kampala, Kampala

Offering an outdoor pool and a restaurant, Kampala Serena Hotel is located in Kampala. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a balcony. There is also an electric kettle. Featuring a shower, private bathroom also comes with a bath and a hairdryer. You can enjoy city view from the room. At Kampala Serena Hotel you will find a fitness center. Other facilities offered at the property include a tour desk and luggage storage. The property offers free parking.

Kampala Serena Hotel is located in Kampala.

This 210 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Child Friendly, Internet, and several others. This is a 5 star rated property and has over 238 reviews with the average score of 8.8 . Coming to Kampala and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 210 Bedrooms Hotel if you want to learn more about this RBO place in Kampala. These details are authentic, as they are provided by our partner, booking.com.

This Kampala Serena Hotel in Kampala is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kampala Serena Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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P.O Box 7814 Kintu Road, Kampala, Uganda

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Restaurant
  • Fruit
  • Breakfast in the room
  • Kids' meals
  • Bar
  • Special diet meals (on request)
  • Wine/Champagne
Parking
  • Parking
  • Free parking
  • Parking on site
  • Private Parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Toilet with grab rails
  • Raised toilet
  • Lowered sink
Activities
  • Sauna
  • Hairstyling
  • Hand massage
  • Body scrub
  • Themed dinners
  • Spa
  • Spa lounge/Relaxation area
  • Full-body massage
  • Movie nights
  • Locker rooms
  • Neck massage
  • Waxing services
  • Massage chair
  • Fitness
  • Beauty services
  • Aerobics
  • Happy hour
  • Steam room
  • Facial treatments
  • Massage
  • Head massage
  • Light therapy
  • Fitness classes
  • Manicure
  • Fitness center
  • Golf course (within 2 miles)
  • Spa facilities
  • Couples' massage
  • Walking tours
  • Personal trainer
  • Foot bath
  • Hair treatments
  • Live music/Performance
  • Makeup services
  • Back massage
  • Spa/Wellness packages
  • Hair coloring
  • Foot massage
  • Yoga classes
  • Body treatments
  • Pedicure
  • Haircut
General
  • Safe
  • Designated smoking area
  • Hypoallergenic room available
  • Smoke-free property
  • Facilities for disabled guests
  • Soundproof rooms
  • Wifi in all areas
  • Family rooms
  • Air conditioning
  • Non-smoking rooms
  • Elevator
Guest Services
  • Meeting/Banquet facilities
  • Shuttle service
  • 24-hour front desk
  • Babysitting/Child services
  • Baggage storage
  • Valet parking
  • Fax/Photocopying
  • Room service
  • Dry cleaning
  • Shared lounge/TV area
  • Suit press
  • Laundry
  • Express check-in/out
  • Business center
  • Currency exchange
  • Hair/Beauty salon
  • Airport shuttle
  • Ironing service
  • Shuttle service (additional charge)
  • Tour desk
  • Concierge
  • Airport shuttle (additional charge)
  • Daily housekeeping
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Garden
  • Terrace
  • Outdoor furniture
  • Sun deck
  • Outdoor pool (year-round)
  • Outdoor pool
Security/Safety
  • 24-hour security
  • Key card access
  • CCTV outside property
  • Fire extinguishers
  • CCTV in common areas
  • Security alarm
  • Smoke alarms
  • Key access
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Pool bar
  • Beach umbrellas
  • Swimming pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.13
Location:
9.17
Staff:
9.01
Facilities:
8.93
Comfort:
9.23
Cleanliness:
9.15
Magnus
Jul 27, 2025 07:00:00 AM
Review Score:   10
United Arab Emirates
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room
Room Type: Double
Room Size: 47 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Iron, Key card access, Safe, Ironing facilities, Trash cans, Fire extinguisher, Air conditioning, Smoke Alarm, Soundproof, Carpeted

Media & Technology

Telephone, Satellite channels, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Bathrobe, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Conditioner, Shampoo, Slippers

Outdoors

Balcony

Living Area

Desk, Sitting area

View

Garden view, View

Services

Wake-up service

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Dryer, Wine glasses

Room Amenities

Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Superior Deluxe Room
Room Type: Double
Room Size: 52 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Iron, Key card access, Safe, Ironing facilities, Trash cans, Fire extinguisher, Air conditioning, Smoke Alarm, Soundproof, Carpeted

Media & Technology

Telephone, Satellite channels, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Bathrobe, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Conditioner, Shampoo, Slippers

Outdoors

Balcony

Living Area

Desk, Sitting area

View

Garden view, View

Services

Wake-up service, Executive lounge access

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Dryer, Wine glasses

Room Amenities

Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Junior Suite with Balcony
Room Type: Suite
Room Size: 57 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Iron, Key card access, Safe, Ironing facilities, Trash cans, Fire extinguisher, Air conditioning, Smoke Alarm, Soundproof, Carpeted

Media & Technology

Telephone, Satellite channels, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Bathrobe, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Conditioner, Shampoo, Slippers

Outdoors

Balcony

Living Area

Desk, Sofa, Sitting area

View

Garden view, View

Services

Wake-up service, Executive lounge access

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Dryer, Wine glasses

Pool and Spa

Pool towels

Room Amenities

Socket near the bed

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation
Club Premier Room
Room Type: Double
Room Size: 54 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

General

Iron, Key card access, Safe, Ironing facilities, Trash cans, Fire extinguisher, Air conditioning, Smoke Alarm, Soundproof, Carpeted

Media & Technology

Telephone, Satellite channels, TV

Bathroom

Hairdryer, Bathtub or shower, Towels, Bathrobe, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom, Conditioner, Shampoo, Slippers

Outdoors

Balcony

Living Area

Desk, Sitting area

View

View

Services

Wake-up service, Executive lounge access

Bedroom

Alarm clock, Wardrobe or closet, Childrens' cribs

Kitchen

Electric kettle, Dryer, Wine glasses

Room Amenities

Socket near the bed, Sofa bed

Pool and Spa

Pool towels

Accessibility

Accessible by elevator

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Kampala Serena Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kampala Serena Hotel?

Check-in time for Kampala Serena Hotel starts counting from 12:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kampala Serena Hotel have a swimming pool?

Yes, this Kampala Serena Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kampala Serena Hotel?

Best-rates for the Kampala Serena Hotel starts from $340 per night with includes Air Conditioner, Ocean View, Sports/Activities, Spa, TV, View, Wheelchair Accessible, Transportation/Shuttle, Wellness Facilities, Restaurant, Guest Services, Laundry, Designated Smoking Area, Oceanfront, Security/Safety, Bar, Entertainment, Breakfast, Child Friendly, Internet, Business Services, Parking, Pool, Balcony/Terrace, Accessibility, Toiletries, Kitchen with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kampala Serena Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kampala Serena Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kampala Serena Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kampala Serena Hotel?

Based on the information reported by the owner or manager, the Kampala Serena Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kampala Serena Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kampala Serena Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $340
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