Prosperidad Rentals Spain Community of Madrid Madrid Prosperidad

Hotel Puerta América | Hotel in Madrid

| 8.6 (924 Reviews) |  1 Bathroom
Prosperidad Hotel | Hotel Puerta América

Hotel in Prosperidad, Madrid

Luxury hotel with 2 restaurants and bars
Along with 2 restaurants, this hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Puerta América offers 315 accommodations with safes and hair dryers. A pillow menu is available. Digital television is provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

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Avenida de America, 41 or, Madrid, 28002, Spain

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Towels
  • Free toiletries
  • Hair dryer
Bedroom
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Bed sheets
  • Rollaway/extra beds (surcharge)
  • Pillow menu
  • Free cribs/infant beds
  • Desk
  • Connecting rooms available
  • Soundproofing
  • Safe
  • Iron/ironing board (on request)
Breakfast
  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 30 for adults and EUR 12.50 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • 2 bars/lounges and 1 poolside bar
Parking
  • Extended parking on site (EUR 30.00 per night)
  • Self parking on site (EUR 30.00 per day)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Wheelchair-accessible registration desk
Activities
  • Fitness center
  • Seasonal outdoor pool
Entertainment
  • Digital channels
General
  • Meeting rooms - 5
  • Business center
  • Conference center
  • Library
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Banquet hall
  • Gift shop/newsstand
  • Spanish
  • German
  • French
  • Italian
  • English
  • Designated smoking areas
Guest Services
  • Seasonal outdoor pool
  • Rollaway/extra beds (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Babysitting (surcharge)
  • Soundproofed rooms
  • In-room child care (surcharge)
  • Free cribs/infant beds
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Dry cleaning service
  • Laundry facilities
  • Porter/bellhop
  • 24-hour front desk
  • Wedding services
  • Daily housekeeping
  • Luggage storage
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Garden
  • Rooftop terrace

Policies

Check-in
Check-in time starts at 3:00 pm express check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 60.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately eur 30 for adults and eur 12.50 for children self parking fee: eur 30.00 per day extended parking fee: eur 30.00 per night housekeeping is available for an additional fee rollaway bed fee: eur 60.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Anne
Jul 10, 2025 01:31:20 PM
Review Score:   8
Summary: Nice hotel in a good location and easy to access the centre via metro station close by. Unusual theme of rooms on each floor.One of the main restaurants was closed when we were there and would have expected water bottles being available daily to guests in a hotel of this standard, especially in the searing heatwave while we stayed. Breakfast was good with lots of options. Staff were friendly and professional.
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Room Arrangement

Room Info Facilities
Zaha Hadid Space Club
Room Size: 323 square feet m2
1 Queen Bed
Zaha Hadid Space Club

General

Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square feet - 323, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Square meters - 30, Private bathroom, Deep soaking bathtub, Turndown service, Slippers, Smart TV, Ping - 9.08, Bed count minimum 1, Bed count maximum 1
Deluxe Room
Room Size: 323 square feet m2
1 Queen Bed
2 Twin Beds
Deluxe Room

General

Number of living rooms 0, Free newspaper, HDTV, Number of bedrooms - 0, Shower/tub combination, Square feet - 323, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Square meters - 30, Phone, Private bathroom, Smart TV, Ping - 9.08, Bed count minimum 1, Bed count maximum 2
Junior Suite
Room Size: 484 square feet m2
1 Queen Bed
2 Twin Beds
Junior Suite

General

Number of living rooms 0, Free newspaper, Number of bedrooms - 0, Square feet - 484, Ping - 13.6, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Bathrobes, Private bathroom, Separate bathtub and shower, Turndown service, Slippers, Smart TV, Club level room, Bed count minimum 1, Bed count maximum 2
Executive Suite
Room Size: 645 square feet m2
1 Double Bed
Executive Suite

General

Square feet - 645, Number of living rooms 0, Free newspaper, Number of bedrooms - 0, Ping - 18.13, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Private bathroom, Separate bathtub and shower, Square meters - 60, Turndown service, Slippers, Smart TV, Club level room, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Hotel Puerta América pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Puerta América have a swimming pool?

Yes, this Hotel Puerta América has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Puerta América?

Best-rates for the Hotel Puerta América starts from $105 per night with includes Toiletries, Air Conditioner, Business Services, Wellness Facilities, Entertainment, Laundry, Designated Smoking Area, Balcony/Terrace, Breakfast, Child Friendly, Accessibility, Bedding/Linens, Restaurant, Guest Services, Internet, Parking, Pool, Wheelchair Accessible, Bar with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Puerta América a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Puerta América wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Puerta América is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Puerta América?

Based on the information reported by the owner or manager, the Hotel Puerta América indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Puerta América?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Puerta América are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $105
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