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Hotel Polaris | Hotel in Colorado Springs

| 9.6 (301 Reviews) |   Pet Friendly  1 Bathroom
Colorado Springs Hotel | Hotel Polaris

Hotel in Colorado Springs

Luxury hotel with 3 restaurants and a full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a rooftop terrace are onsite.
Change of towels is available on request.
Hotel Polaris offers 375 accommodations with minibars and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Colorado Springs hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and in-room fitness.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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8989 N Gate Blvd, Colorado Springs, 80921, United States

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Shampoo
  • Shower
  • Private bathroom
  • Towels
  • Bathrobes
  • Soap
  • Toilet paper
  • Hair dryer
Bedroom
  • Heating (climate-controlled)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Laptop-friendly workspace
  • LED light bulbs
  • Free local calls
  • Water-efficient toilets only
  • Iron/ironing board
  • Energy-saving switches
  • Other workout equipment
  • Electrical adapters/chargers
  • Safe
  • Phone
  • Desk
  • Restaurant dining guide
  • Streaming fitness classes
  • Guidebooks/recommendations
  • Desk chair
  • Water-efficient showers only
  • Connecting rooms available
  • Slippers
  • Local maps
  • Turndown service
Breakfast
  • 24-hour room service
  • 3 bars/lounges and 1 poolside bar
  • Coffee/tea in common area(s)
  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 40.00 per person
  • 3 restaurants and 1 coffee shop/cafe
  • Coffee/tea maker
  • Local meal delivery service
  • Free bottled water
  • Minibar
  • Champagne service
Parking
  • Free self parking on site
  • Valet parking on site (USD 35.00 per day)
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk height (inches): 32
  • Stair-free path to entrance
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Elevator door width (inches): 55
  • Area rugs in room
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Hardwood flooring in public areas
  • Front entrance ramp
  • Smooth flooring in room
  • Tile flooring in public areas
  • Area rugs in public areas
  • Wheelchair-accessible path of travel
Activities
  • Hiking/biking trails
  • Health/beauty spa
  • Hot springs
  • Mountain climbing
  • Skydiving
  • Zoo
  • Mountain biking
  • Outlet shopping
  • Swimming
  • Theme parks
  • Seasonal outdoor pool
  • Table tennis
  • Full-service spa
  • 24-hour fitness center
  • Private picnics
  • Foosball table
  • Fitness classes
  • Bike parking
Entertainment
  • 55-inch Smart TV
  • Satellite channels
General
  • Conference center (26000 square feet of space)
  • Meeting rooms - 6
  • 24-hour business center
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Water dispenser
  • Front-desk safe
  • Ballroom
  • ATM/banking services
  • Reception hall
  • Spanish
  • French
  • English
  • Water dispenser
  • Local artist showcase
  • Fireplace in lobby
  • Renovated entire property - December 2024
  • Locally-owned & organized tours & activities
  • Games
  • TV in lobby
  • At least 80% of food locally-sourced
  • Communal living room
  • Couples dining
  • Romance packages available
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Smoke-free property
  • At least 80% lighting from LEDs
Guest Services
  • Seasonal outdoor pool
  • Highchair
  • Wedding services
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Change of bedsheets (on request)
  • Tour/ticket assistance
  • Turndown service
  • Porter/bellhop
  • Change of towels (on request)
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in all rooms: Free WiFi
Outdoors
  • BBQ grill(s)
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace
  • Picnic area
  • Firepit
Spa
  • Facials
  • Ayurvedic treatments
  • Massage - Thai
  • Massage - prenatal
  • Massage - Swedish
  • Massage - deep-tissue
  • 6 treatment rooms
  • Reflexology
  • Detox wraps
  • Aromatherapy
  • Massage - hot stone
  • Body treatments
  • Spa open daily
  • Couples treatment room(s)
  • Body wraps
  • Massage/treatment rooms
  • Massage - sports
  • Body scrubs
  • Thalassotherapy

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: 1:00 am late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before 11:00 am
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding. rollaway/extra beds are available for usd 55.00 per night. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately usd 40.00 per person valet parking fee: usd 35.00 per day pet fee: usd 35.00 per accommodation, per stay service animals are exempt from fees rollaway bed fee: usd 55.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls and an off-leash area are available pets allowed for an extra charge of usd 35.00 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges parties and events (including family gatherings, birthday parties and weddings) are allowed on site safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Jim or Sheila
Jul 13, 2025 10:15:09 PM
Review Score:   6
Summary: Tremendous location. Great amenities especially associated with our balcony suite. Pool and staff fantastic. Paige and SPA staff great. Tremendous staff and responsive. Dawn and Chip at front desk were best/ over the top. Bailey at housekeeping was great. The food, especially at Pamela's and the service excellent. Just be prepared for long hallways/ long walks to the elevator..... questionable architectural ( functional) design 🤔
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Room Arrangement

Room Info Facilities
Suite, Balcony, Mountain View
Room Size: 833 square feet m2
1 King Bed
Suite, Balcony, Mountain View

General

Square feet - 833, Rollaway/extra beds (surcharge), Dining table, Ping - 23, Wet bar, Mountain view, Extra bed count 1, Square meters - 77, Separate dining area, Separate sitting area, Balcony, Bed count minimum 1, Bed count maximum 1
Suite (Superintendent)
Room Size: 1292 square feet m2
1 King Bed
Suite (Superintendent)

General

Square meters - 120, Dining table, Ping - 36, Wet bar, Location - top floor, Square feet - 1292, Mountain view, Separate dining area, No rollaway/extra beds, Separate sitting area, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1
Suite, Mountain View
Room Size: 849 square feet m2
1 King Bed
Suite, Mountain View

General

Rollaway/extra beds (surcharge), Dining table, Square feet - 849, Separate sitting area, Ping - 24, Wet bar, Square meters - 79, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Separate dining area
Suite, Mountain View (ADA)
Room Size: 888 square feet m2
1 King Bed
Suite, Mountain View (ADA)

General

Square feet - 888, Dining table, Ping - 25, Wet bar, Mountain view, Wheelchair accessible, Separate dining area, No rollaway/extra beds, Square meters - 82, Separate sitting area, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1
Room, 2 Queen Beds, Mountain View
Room Size: 356 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Mountain View

General

No rollaway/extra beds, Square feet - 356, Mountain view, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Room, 1 King Bed, Mountain View (Partial View)
Room Size: 333 square feet m2
1 King Bed
Room, 1 King Bed, Mountain View (Partial View)

General

Square meters - 31, Ping - 9, No rollaway/extra beds, Square feet - 333, Mountain view, Bed count minimum 1, Bed count maximum 1
Club Room, 1 King Bed, Mountain View
Room Size: 333 square feet m2
1 King Bed
Club Room, 1 King Bed, Mountain View

General

No rollaway/extra beds, Club level room, Location - top floor, Square feet - 333, Mountain view, Bed count minimum 1, Ping - 9.4, Bed count maximum 1, Square meters - 30.9
Room, 1 King Bed, Mountain View
Room Size: 330 square feet m2
1 King Bed
Room, 1 King Bed, Mountain View

General

Square meters - 31, Ping - 9, No rollaway/extra beds, Square feet - 330, Mountain view, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (ADA)
Room Size: 389 square feet m2
1 King Bed
Room, 1 King Bed (ADA)

General

No rollaway/extra beds, Ping - 11, Square meters - 36, Square feet - 389, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, City view
Room, 2 Queen Beds (ADA)
Room Size: 407 square feet m2
2 Queen Beds
Room, 2 Queen Beds (ADA)

General

Square feet - 407, No rollaway/extra beds, Ping - 11, Square meters - 38, Wheelchair accessible, Bed count minimum 2, City view, Bed count maximum 2
Room, 1 King Bed
Room Size: 331 square feet m2
1 King Bed
Room, 1 King Bed

General

Square meters - 31, Ping - 9, No rollaway/extra beds, Bed count minimum 1, Square feet - 331, Bed count maximum 1, City view
Room, 2 Queen Beds
Room Size: 358 square feet m2
2 Queen Beds
Room, 2 Queen Beds

General

Square feet - 358, No rollaway/extra beds, Bed count minimum 2, Square meters - 33, City view, Ping - 10, Bed count maximum 2
Club Room, 1 King Bed
Room Size: 334 square feet m2
1 King Bed
Club Room, 1 King Bed

General

Square meters - 31, Ping - 9, No rollaway/extra beds, Club level room, Location - top floor, Square feet - 334, Bed count minimum 1, Bed count maximum 1, City view
Club Room, 2 Queen Beds
Room Size: 355 square feet m2
2 Queen Beds
Club Room, 2 Queen Beds

General

No rollaway/extra beds, Club level room, Location - top floor, Square feet - 355, Bed count minimum 2, Square meters - 33, City view, Ping - 10, Bed count maximum 2

FAQ's

Is this Hotel Polaris pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Polaris have a swimming pool?

Yes, this Hotel Polaris has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Polaris?

Best-rates for the Hotel Polaris starts from $298 per night with includes Breakfast, Wheelchair Accessible, Business Services, Sports/Activities, Fireplace/Heating, Guest Services, Child Friendly, Internet, Kitchen, Bedding/Linens, Restaurant, Entertainment, Air Conditioner, Parking, Pool, Balcony/Terrace, Barbecue/Outdoor Cooking, Laundry, Pet Friendly, Accessibility, Security/Safety, Wellness Facilities, Spa, Bar, Toiletries with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Polaris a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Polaris wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Polaris is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Polaris?

Based on the information reported by the owner or manager, the Hotel Polaris indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Polaris?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Polaris are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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