Hilton Garden Inn San Jose Airport City Mall | Hotel in Alajuela

| 8.4 (1478 Reviews) |   Pet Friendly  1 Bathroom  20 Guests
Alajuela Hotel | Hilton Garden Inn San Jose Airport City Mall

Hotel in Alajuela

Located in Alajuela, 20 miles from Poas National Park, Hilton Garden Inn San Jose Airport City Mall provides accommodations with an outdoor swimming pool, free private parking, a terrace and a restaurant. This 4-star hotel offers a bar. The property has a 24-hour front desk, airport transportation, room service and free WiFi. At the hotel, each room comes with a desk. All rooms are equipped with air conditioning and a flat-screen TV, and some units at Hilton Garden Inn San Jose Airport City Mall have a safety deposit box. All guest rooms will provide guests with a fridge. A buffet, à la carte or continental breakfast is available at the property. Alejandro Morera Soto Stadium is 2.1 miles from the accommodation, while Parque Viva is 5.1 miles away. Juan Santamaría International Airport is 0.6 miles from the property.

Hilton Garden Inn San Jose Airport City Mall is located in Alajuela.

This 149 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Restaurant, Breakfast, and several others. This is a 4 star rated property and has over 1478 reviews with the average score of 8.4 . Coming to Alajuela and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 149 Bedrooms Hotel if you want to learn more about this RBO place in Alajuela. These details are authentic, as they are provided by our partner, booking.com.

This Hilton Garden Inn San Jose Airport City Mall in Alajuela is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hilton Garden Inn San Jose Airport City Mall”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Francisco J. Orlich Road, , Alajuela, Costa Rica

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Wine/Champagne
  • Bar
  • Special diet meals (on request)
  • Fruit
  • Restaurant
  • Kids' meals
Parking
  • Free parking
  • Parking
  • Private Parking
  • Parking garage
  • Accessible parking
  • Electric vehicle charging station
  • Parking on site
Accessibility
  • Raised toilet
  • Bathroom emergency cord
  • Toilet with grab rails
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Wheelchair accessible
Activities
  • Live sports events (broadcast)
  • Happy hour
  • Fitness
  • Fitness center
  • Live music/Performance
General
  • Air conditioning
  • Family rooms
  • Heating
  • Non-smoking rooms
  • Smoke-free property
  • Convenience store on site
  • Soundproof rooms
  • Pet friendly
  • Facilities for disabled guests
  • Safe
  • Elevator
Guest Services
  • Currency exchange
  • Laundry
  • Shuttle service
  • Meeting/Banquet facilities
  • Private check-in/out
  • Packed lunches
  • Fax/Photocopying
  • Baggage storage
  • Pet bowls
  • Tour desk
  • ATM on site
  • Airport shuttle (free)
  • Pet basket
  • Dry cleaning
  • Room service
  • Airport shuttle
  • Car rental
  • 24-hour front desk
  • Shuttle service (additional charge)
  • Express check-in/out
  • Business center
  • Ironing service
  • Daily housekeeping
  • Invoice provided
Internet
  • Wifi
  • Free Wifi
  • Internet
Outdoors
  • Sun deck
  • Outdoor pool (year-round)
  • Terrace
  • Outdoor pool
Security/Safety
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • Key access
  • 24-hour security
  • CCTV outside property
  • Fire extinguishers
  • Key card access
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Property cleaned by professional cleaning companies
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • First aid kits available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Contactless check-in/out
Spa
  • Heated pool
  • Pool with view
  • Pool bar
  • Beach chairs/Loungers
  • Fenced pool
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Reviews

Value for money:
7.99
Location:
9.07
Staff:
8.66
Facilities:
8.83
Comfort:
9.1
Cleanliness:
9.06
Friedrich
Aug 30, 2025 07:00:00 AM
Review Score:   5
Belgium
Reviewer Type: Couple
Travel Purpose: leisure
Positive: We stayed in Hilton Garden Inn 2 times. Once at the first night of our holidays and one last night. The first time was good, we had the little welcome pastry and enjoyed a very good breakfast.
Negative: In our hotel room we had a very nasty smell coming from the pipes in the bathroom and requested to change the room. Instead of just changing rooms they send a technician who improved the situation but the smell did not completely disappear. The whole procedure took over an hour, not really what you need when you have a very short night and very little time to rest. We were also located very close to the hotel bar, so in addition to the very noisy street outside we were also exposed to the noise from bar and the smell of cigarettes. Due to an early flight, we had a breakfast to go, which was a sandwich, an apple and a yogurt but no spoon. The sandwich was probably the worst I had in my life.
Summary: Our second time in Hilton Garden Inn was pretty bad and I would definitely not come back.
See All Reviews

Room Arrangement

Room Info Facilities
Double Room with Two Double Beds
Room Type: Quad
Room Size: 32 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Interconnecting room(s) available, Ironing facilities, Laptop safe, Heating, Safe, Smoke Alarm, Privacy curtain

Media & Technology

Flat-screen TV, Cable channels, Radio, TV, Telephone

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Alarm clock

Room Amenities

Hypoallergenic pillow, Feather pillow

Exclusive services

Free gym access
Double Room with Two Double Beds and Mountain View
Room Type: Quad
Room Size: 32 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Interconnecting room(s) available, Ironing facilities, Laptop safe, Heating, Safe, Smoke Alarm, Privacy curtain

Media & Technology

Flat-screen TV, Cable channels, Radio, TV, Telephone

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Alarm clock

Room Amenities

Hypoallergenic pillow, Feather pillow

Exclusive services

Free gym access
One-Bedroom King Suite with Sofa Bed
Room Type: Suite
Room Size: 63 m2
1 King bed(s) Bed
1 Sofa bed Bed
One-Bedroom King Suite with Sofa Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Interconnecting room(s) available, Ironing facilities, Laptop safe, Heating, Safe, Smoke Alarm, Privacy curtain

Media & Technology

Flat-screen TV, Cable channels, Radio, TV, Telephone

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Childrens' cribs

Room Amenities

Sofa bed, Hypoallergenic pillow, Feather pillow

Exclusive services

Free gym access
Queen Room
Room Type: Double
Room Size: 32 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Interconnecting room(s) available, Ironing facilities, Laptop safe, Heating, Safe, Smoke Alarm, Privacy curtain

Media & Technology

Flat-screen TV, Cable channels, Radio, TV, Telephone

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Childrens' cribs

Room Amenities

Hypoallergenic pillow, Feather pillow

Exclusive services

Free gym access
Queen Room with Mountain View
Room Type: Double
Room Size: 32 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Ironing facilities, Laptop safe, Heating, Safe, Smoke Alarm, Privacy curtain

Media & Technology

Flat-screen TV, Cable channels, Radio, TV, Telephone

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Alarm clock, Childrens' cribs

Room Amenities

Hypoallergenic pillow, Feather pillow

Exclusive services

Free gym access
King Room with Roll-In Shower and Mountain View - Mobility/Accessible
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Interconnecting room(s) available, Ironing facilities, Laptop safe, Heating, Safe, Smoke Alarm, Privacy curtain

Media & Technology

Flat-screen TV, Cable channels, Radio, TV, Telephone

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Alarm clock

Room Amenities

Hypoallergenic pillow, Feather pillow

Exclusive services

Free gym access
King Room with Roll-In Shower - Mobility Access
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

General

Air conditioning, Interconnecting room(s) available, Ironing facilities, Laptop safe, Heating, Safe, Smoke Alarm, Privacy curtain

Media & Technology

Flat-screen TV, Cable channels, Radio, TV, Telephone

Bathroom

Hairdryer, Free toiletries

Kitchen

Refrigerator

Living Area

Desk

Bedroom

Alarm clock

Room Amenities

Hypoallergenic pillow, Feather pillow

Exclusive services

Free gym access

FAQ's

Is this Alajuela hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Alajuela hotel?

Check-in time for Alajuela hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Alajuela hotel have a swimming pool?

Yes, this Alajuela hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Alajuela hotel?

Best-rates for the Alajuela hotel starts from $133 per night with includes Wellness Facilities, Restaurant, Breakfast, Internet, Kitchen, Laundry, Air Conditioner, Pool, Wheelchair Accessible, Ocean View, Accessibility, Transportation/Shuttle, Bar, Toiletries, Parking, Pet Friendly, Security/Safety, Fireplace/Heating, Balcony/Terrace, Oceanfront, EV Charge Station, Business Services, Sports/Activities, Guest Services, Entertainment, Child Friendly, View with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Alajuela hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Alajuela hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Alajuela hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Alajuela hotel?

Based on the information reported by the owner or manager, the Alajuela hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Alajuela hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Alajuela hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $133
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