Heartland Hotel Queenstown | Hotel in Queenstown

| 7.7 (3166 Reviews) |  10 Bathrooms  25 Guests
Queenstown City Centre Hotel | Heartland Hotel Queenstown

Hotel in Queenstown City Centre, Queenstown

Heartland Hotel Queenstown is located in central Queenstown, a short walk from town. It offers panoramic views over Lake Wakatipu to the mountains. There is free parking, subject to availability, and guests enjoy complimentary WiFi. The Heartland Hotel Queenstown is within a 5-minute walk of Lake Wakatipu and Kawarau Jet. It is a 3-minute drive from the Queenstown Gondola. The hotel features traditional alpine architecture and a lobby bar with an open fireplace. Most rooms offer spectacular views of the area. There is satellite TV, wireless internet access and tea and coffee making facilities. Peaks Restaurant & Bar is open daily, for breakfast, dinner and all-day dining.

Heartland Hotel Queenstown is located in Queenstown.

This 86 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Bar, Laundry, and several others. This is a 3 star rated property and has over 3166 reviews with the average score of 7.7 . Coming to Queenstown and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 86 Bedrooms Hotel if you want to learn more about this RBO place in Queenstown. These details are authentic, as they are provided by our partner, booking.com.

This Heartland Hotel Queenstown in Queenstown is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Heartland Hotel Queenstown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
27 Stanley Street, Queenstown, 9348, New Zealand

Amenities

Parking
Security/Safety
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Restaurant
  • Kids' meals
Parking
  • Free parking
  • Private Parking
  • Parking on site
  • Parking
Activities
  • Sauna
  • Hot tub/Jacuzzi
  • Fitness center
General
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Heating
  • Safe
Guest Services
  • Vending machine (snacks)
  • Daily housekeeping
  • Laundry
  • 24-hour front desk
  • Baggage storage
  • Vending machine (drinks)
  • Tour desk
  • Room service
  • Dry cleaning
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • CCTV in common areas
  • CCTV outside property
  • Smoke alarms
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Cashless payment available
  • Physical distancing rules followed

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please note that there is a 1.5% charge when you pay with a credit card, please note that when booking 5 or more rooms, different policies and additional supplements may apply, limited car parking - all car parking is based on a first-to-secure basis upon arrival. parking cannot be reserved or guaranteed for any guests.

Reviews

Value for money:
7.81
Location:
8.99
Staff:
8.8
Facilities:
7.59
Comfort:
8.16
Cleanliness:
8.18
Robbie
Aug 30, 2025 07:00:00 AM
Review Score:   10
New Zealand
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Location, clean, warm and comfortable bed. Nice food at the restaurant.
Summary: Perfect for us in every aspect
See All Reviews

Room Arrangement

Room Info Facilities
Standard King Room
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

General

Carpeted, Trash cans, Key access, Ironing facilities, Heating

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock
Standard Twin Room
Room Type: Twin
Room Size: 30 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

General

Carpeted, Trash cans, Key access, Ironing facilities, Heating

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock
Standard Triple Room
Room Type: Triple
Room Size: 50 m2
3 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

General

Carpeted, Trash cans, Key access, Ironing facilities, Heating

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock
Family Chalet View Room
Room Type: Family
Room Size: 50 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Electric kettle, Kitchenette, Microwave, Refrigerator, Kitchenware

Living Area

Desk

General

Carpeted, Trash cans, Key access, Ironing facilities, Heating

View

Mountain view, View

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock
Superior King Room
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed
Superior King Room

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, Telephone

General

Carpeted, Trash cans, Key access, Ironing facilities, Air conditioning, Heating

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock
Superior Twin Room
Room Type: Twin
Room Size: 27 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, Telephone

General

Carpeted, Trash cans, Key access, Ironing facilities, Air conditioning, Heating

Kitchen

Electric kettle, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock
Chalet Studio King Room
Room Type: Studio
Room Size: 30 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

General

Carpeted, Trash cans, Key access, Ironing facilities, Heating

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock
Standard Super King/Split View
Room Type: Studio
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

General

Carpeted, Trash cans, Key access, Ironing facilities, Heating

View

Lake view, Mountain view, View

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock
Chalet Studio King View Room
Room Type: Studio
Room Size: 30 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

General

Carpeted, Trash cans, Key access, Ironing facilities, Heating

View

Lake view, Mountain view, View

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock
Standard Double or Twin Room
Room Type: Twin/Double
Room Size: 30 m2
1 King bed(s) Bed
Standard Double or Twin Room

Food & Drink

Tea/Coffee maker

Bathroom

Free toiletries, Private bathroom, Shower, Body soap, Toilet paper, Shampoo, Hairdryer, Bathtub, Conditioner, Toilet, Towels

Media & Technology

Satellite channels, Flat-screen TV, Telephone

Kitchen

Electric kettle, Refrigerator

Living Area

Desk

General

Carpeted, Trash cans, Key access, Ironing facilities, Heating

Services

Wake-up service

Bedroom

Linens, Childrens' cribs, Alarm clock

FAQ's

Is this Heartland Hotel Queenstown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Heartland Hotel Queenstown?

Check-in time for Heartland Hotel Queenstown starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Heartland Hotel Queenstown have a swimming pool?

No, this Heartland Hotel Queenstown does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Heartland Hotel Queenstown?

Best-rates for the Heartland Hotel Queenstown starts from $207 per night with includes Parking, Security/Safety, Fireplace/Heating, Guest Services, Child Friendly, Hot Tub, Internet, Wellness Facilities, Restaurant, Bar, Laundry with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Heartland Hotel Queenstown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Heartland Hotel Queenstown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Heartland Hotel Queenstown has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Heartland Hotel Queenstown?

Based on the information reported by the owner or manager, the Heartland Hotel Queenstown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Heartland Hotel Queenstown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Heartland Hotel Queenstown are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $207
You will be redirected to  
Hot Deal - It has been viewed 123 times today
Not the right fit? Check out our other properties in Queenstown City Centre
|
10.0 (21 Reviews)
Cabin
  • Air Conditioner
  • Parking
  • Balcony/Terrace
|
10.0 (8 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • View
10.0 (20 Reviews)
Apartment
  • TV
  • Balcony/Terrace
  • Security/Safety