Custom House Rentals United Kingdom England London Custom House

Hampton By Hilton London Docklands | Hotel in London

| 8.3 (5602 Reviews) |  1 Bathroom  13 Guests
Custom House Hotel | Hampton By Hilton London Docklands

Hotel in Custom House, London

Located in London, 9-minutes' walk from the ExCel London exhibition center and 3.3 mi from O2 Arena, Hampton By Hilton London Docklands features air-conditioned rooms with free WiFi. All rooms are equipped with a flat-screen TV and tea/coffee making facilities. Every room has a private bathroom fitted with a walk-in shower. The property offers a 24-hour reception and an on-site bar. Breakfast is included. Greenwich is 2.7 mi from Hampton By Hilton London Docklands. The nearest airport is London City Airport, 0.6 mi from Hampton By Hilton London Docklands.

Hampton By Hilton London Docklands is located in London.

This 214 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Business Services, Entertainment, and several others. This is a 3 star rated property and has over 5602 reviews with the average score of 8.3 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 214 Bedrooms Hotel if you want to learn more about this RBO place in London. These details are authentic, as they are provided by our partner, booking.com.

This Hampton By Hilton London Docklands in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hampton By Hilton London Docklands”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Dockside Road, London, E16 2FQ, London, E16 2FQ, United Kingdom

Amenities

Air Conditioner
Parking
Designated Smoking Area
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Wine/Champagne
  • Coffee house on site
  • Kids' meals
  • Bar
  • Snack bar
Parking
  • Private Parking
  • Parking on site
  • Parking
  • Accessible parking
Accessibility
  • Wheelchair accessible
  • Raised toilet
  • Toilet with grab rails
  • Lowered sink
  • Bathroom emergency cord
Activities
  • Fitness
  • Fitness center
General
  • Facilities for disabled guests
  • Elevator
  • Family rooms
  • Smoke-free property
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Safe
  • Heating
Guest Services
  • Express check-in/out
  • Daily housekeeping
  • Fax/Photocopying
  • 24-hour front desk
  • Business center
  • Baggage storage
  • Meeting/Banquet facilities
  • Dry cleaning
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • Key card access
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
A credit or debit card authorization is required upon check-in at the hotel from the person(s) staying at the hotel, if the booking is an advance purchase (none refundable booking), the actual card used to reserve and make pre-payment for the room must be presented upon arrival. if this is not possible, the charge on the original card provided will be refunded, and credit card payment will be requested before room keys are issued, when booking is longer than 4 nights, different policies and additional supplements may apply, any bookings for more than 5 nights can be subject to pre-authorization for the amount of the 1st night of the stay as per hotel`s policy for long stay reservations.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, parking is subject to availability due to limited spaces.

Reviews

Value for money:
8.16
Location:
8.04
Staff:
8.71
Facilities:
8.39
Comfort:
8.58
Cleanliness:
8.68
Aman
Aug 29, 2025 07:00:00 AM
Review Score:   8
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Queen Room
Room Type: Double
Room Size: 20 m2
1 Queen bed(s) Bed
Queen Room

Food & Drink

Tea/Coffee maker

Media & Technology

TV, Telephone

Bathroom

Hairdryer

Living Area

Desk

General

Laptop safe, Ironing facilities, Heating
Queen Room - Mobility Access
Room Type: Double
Room Size: 22 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

TV, Telephone

Bathroom

Hairdryer

Living Area

Desk

General

Laptop safe, Ironing facilities, Heating
Queen Family Room
Room Type: Triple
Room Size: 24 m2
1 Queen bed(s) Bed
Queen Family Room

Food & Drink

Tea/Coffee maker

Media & Technology

TV, Telephone

Bathroom

Hairdryer

Living Area

Desk

General

Laptop safe, Ironing facilities, Heating
Twin Room
Room Type: Double
Room Size: 20 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

TV, Telephone

Bathroom

Hairdryer

Living Area

Desk

General

Laptop safe, Ironing facilities, Heating
Twin Room - Mobility Access
Room Type: Double
Room Size: 26 m2
2 Twin bed(s) Bed
Twin Room - Mobility Access

Food & Drink

Tea/Coffee maker

Media & Technology

TV, Telephone

Bathroom

Hairdryer

Living Area

Desk

General

Laptop safe, Ironing facilities, Heating
Corner Queen Room
Room Type: Double
Room Size: 21 m2
1 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Media & Technology

TV, Telephone

Bathroom

Hairdryer

Living Area

Desk

General

Laptop safe, Ironing facilities, Heating

FAQ's

Is this Custom House hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Custom House hotel?

Check-in time for Custom House hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Custom House hotel have a swimming pool?

No, this Custom House hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Custom House hotel?

Best-rates for the Custom House hotel starts from $137 per night with includes Designated Smoking Area, Wheelchair Accessible, Accessibility, Wellness Facilities, Toiletries, Kitchen, Air Conditioner, Parking, Security/Safety, Business Services, Entertainment, Guest Services, Fireplace/Heating, Restaurant, Bar, Internet, Breakfast, Child Friendly, Laundry with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Custom House hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Custom House hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Custom House hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Custom House hotel?

Based on the information reported by the owner or manager, the Custom House hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Custom House hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Custom House hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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