Cloud Hotel & Suites | Hotel in Nairobi

| 7.1 (604 Reviews) |  3 Bathrooms  7 Guests
Parklands Hotel | Cloud Hotel & Suites

Hotel in Parklands, Nairobi

Located 0.6 mi from the City Park and 3.7 mi from Nairobi central, Cloud Hotel & Suites offers an outdoor pool, rooftop restaurant and 24-hour front desk. Free WiFi and parking is available. The elegant and African-inspired rooms and suites will provide you with a flat-screen TV, air conditioning, a work desk and iPod docking station. The more spacious suites also offer a seating area with sofa. The private bathrooms are fitted with a hairdryer and free toiletries. Breakfast is served at the roof top restaurant by the pool, overlooking the city. Other facilities offered include a games room, a nightclub, a casino, a tour desk, and meeting facilities. Located within a shopping mall, guests also have easy access to banks, foreign exchange bureaus and supermarkets. The Karura Forest is a 10-minute drive from Cloud Hotel & Suites and Jomo Kenyatta International Airport can be reached within 30 minutes by car. The property provides airport shuttle services upon request.

Cloud Hotel & Suites is located in Nairobi.

This 28 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Fireplace/Heating, Restaurant, and several others. This is a 4 star rated property and has over 604 reviews with the average score of 7.1 . Coming to Nairobi and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 28 Bedrooms Hotel if you want to learn more about this RBO place in Nairobi. These details are authentic, as they are provided by our partner, booking.com.

This Cloud Hotel & Suites in Nairobi is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Cloud Hotel & Suites”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more
 
Diamond Plaza, Parklands, Nairobi, 00100, Kenya

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Special diet meals (on request)
  • Kids' meals
  • Kid-friendly buffet
  • Wine/Champagne
  • Restaurant
  • Breakfast in the room
  • Snack bar
  • Coffee house on site
Parking
  • Parking
  • Parking on site
  • Private Parking
Accessibility
  • Wheelchair accessible
  • Bathroom emergency cord
  • Toilet with grab rails
Activities
  • Nightclub/DJ
  • Indoor pool
  • Fitness center
  • Spa lounge/Relaxation area
  • Yoga classes
  • Locker rooms
  • Hot tub/Jacuzzi
  • Spa/Wellness packages
  • Temporary art galleries
  • Happy hour
  • Spa
  • Body treatments
  • Spa facilities
  • Indoor pool (year-round)
  • Steam room
  • Casino
  • Haircut
  • Golf course (within 2 miles)
  • Fitness classes
  • Movie nights
  • Fitness
  • Beauty services
  • Personal trainer
  • Sauna
  • Hairstyling
Entertainment
  • Baby safety gates
  • Outdoor play equipment for kids
General
  • Heating
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Safe
  • Convenience store on site
  • Designated smoking area
  • Facilities for disabled guests
  • Soundproof rooms
  • Elevator
  • Air conditioning
Guest Services
  • Lockers
  • Airport shuttle
  • Room service
  • Laundry
  • Shuttle service (additional charge)
  • Shared lounge/TV area
  • Suit press
  • Car rental
  • Airport shuttle (additional charge)
  • Packed lunches
  • Baggage storage
  • ATM on site
  • Concierge
  • Express check-in/out
  • Shuttle service
  • Currency exchange
  • Meeting/Banquet facilities
  • Tour desk
  • Ironing service
  • Dry cleaning
  • Business center
  • Hair/Beauty salon
  • Private check-in/out
  • Daily housekeeping
  • 24-hour front desk
  • Fax/Photocopying
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
Security/Safety
  • CCTV outside property
  • Security alarm
  • Fire extinguishers
  • Key access
  • 24-hour security
  • Key card access
  • CCTV in common areas
  • Property cleaned by professional cleaning companies
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Access to healthcare professionals
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Swimming pool
  • Heated pool
  • Pool cover
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed
Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.5
Location:
7.6
Staff:
7.98
Facilities:
7.34
Comfort:
7.65
Cleanliness:
7.67
shareen
Aug 30, 2025 07:00:00 AM
Review Score:   6
South Africa
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Twin/Double
Room Size: 22 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
Standard Double Room

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shower cap, Walk-in shower, Free toiletries, Slippers, Body soap, Toothbrush, Conditioner, Toilet, Shower, Hairdryer, Toilet paper, Private bathroom, Bathtub or shower, Towels, Shampoo

General

Heating, Iron, Soundproof, Tile/Marble floor, Smoke Alarm, Safe, Key card access, Fire extinguisher, Suit press, Air conditioning, Trash cans

Media & Technology

Flat-screen TV, Satellite channels, Telephone, Radio, Cable channels, TV, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Dryer, Refrigerator

Living Area

Sitting area, Desk, Sofa

View

Inner courtyard view, Garden view, City view, View

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens

Activities

Sauna

Accessibility

Entire unit located on ground floor, Emergency cord in bathroom, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Clothes rack, Adapter

Pool and Spa

Pool towels, Heated pool, Rooftop pool

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Executive Room
Room Type: Suite
Room Size: 24 m2
1 Queen bed(s) Bed
Executive Room

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shower cap, Walk-in shower, Free toiletries, Bidet, Slippers, Body soap, Toothbrush, Conditioner, Toilet, Shower, Hairdryer, Toilet paper, Private bathroom, Bathtub or shower, Towels, Shampoo

General

Heating, Iron, Soundproof, Tile/Marble floor, Smoke Alarm, Safe, Key card access, Fire extinguisher, Suit press, Air conditioning, Trash cans

Media & Technology

Flat-screen TV, Satellite channels, Telephone, Radio, Cable channels, TV, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Dryer, Refrigerator

Living Area

Sitting area, Desk, Sofa

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens

Activities

Sauna

View

Garden view

Accessibility

Entire unit located on ground floor, Emergency cord in bathroom, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Clothes rack, Adapter

Pool and Spa

Pool towels, Heated pool, Rooftop pool

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer
Master Suite
Room Type: Suite
Room Size: 28 m2
1 Queen bed(s) Bed
Master Suite

Food & Drink

Tea/Coffee maker, Minibar, Bottle of water

Bathroom

Shower cap, Walk-in shower, Free toiletries, Bathtub, Bidet, Slippers, Body soap, Toothbrush, Conditioner, Toilet, Shower, Hairdryer, Toilet paper, Private bathroom, Bathtub or shower, Towels, Shampoo

General

Heating, Iron, Soundproof, Tile/Marble floor, Smoke Alarm, Safe, Key card access, Fire extinguisher, Suit press, Air conditioning, Trash cans

Media & Technology

Flat-screen TV, Satellite channels, Telephone, Radio, Cable channels, TV, iPod dock

Services

Wake-up service, Wake-up service/Alarm clock

Kitchen

Electric kettle, Dryer, Refrigerator

Living Area

Sitting area, Desk, Sofa

View

Inner courtyard view, City view, View

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet, Linens

Activities

Sauna

Accessibility

Entire unit located on ground floor, Emergency cord in bathroom, Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Feather pillow, Socket near the bed, Clothes rack, Adapter

Pool and Spa

Pool towels, Heated pool, Rooftop pool

Safety features

Air purifiers

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Cloud Hotel & Suites pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cloud Hotel & Suites?

Check-in time for Cloud Hotel & Suites starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cloud Hotel & Suites have a swimming pool?

Yes, this Cloud Hotel & Suites has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cloud Hotel & Suites?

Best-rates for the Cloud Hotel & Suites starts from $76 per night with includes Air Conditioner, Designated Smoking Area, TV, Private Pool, Transportation/Shuttle, Bar, Child Friendly, Laundry, Pool, Wellness Facilities, Entertainment, Barbecue/Outdoor Cooking, Internet, Parking, Fireplace/Heating, Restaurant, Toiletries, Breakfast, Hot Tub, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Sports/Activities, Spa, Guest Services with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Cloud Hotel & Suites a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cloud Hotel & Suites wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cloud Hotel & Suites is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cloud Hotel & Suites?

Based on the information reported by the owner or manager, the Cloud Hotel & Suites indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cloud Hotel & Suites?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cloud Hotel & Suites are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $76
You will be redirected to  
Hot Deal - It has been viewed 64 times today
Not the right fit? Check out our other properties in Parklands
|
8.8 (13 Reviews)
Apartment
  • Parking
  • Transportation/Shuttle
  • Security/Safety
1.0 (1 Review)
Apartment
  • Air Conditioner
  • Parking
  • Balcony/Terrace
New
Apartment
  • Parking
  • Pet Friendly
  • Security/Safety
New
Bed & Breakfast
  • Parking
  • Security/Safety
  • Child Friendly