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Candlewood Suites Richmond - West Broad by IHG | Hotel in Richmond

8.2 (965 Reviews) |  1 Bathroom
Richmond Hotel | Candlewood Suites Richmond - West Broad by IHG

Hotel in Richmond

Suburban hotel with a fitness center and a 24-hour front desk
This smoke-free hotel features a restaurant, a fitness center, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Housekeeping is available on request.
Candlewood Suites Richmond - West Broad by IHG offers 98 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 49-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.


Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

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2100 Dickens Rd, Richmond, 23230, United States

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21
Check-out
Check-out before 11 am contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 4 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 75 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 75 per pet (varies based on length of stay) pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Jun 8, 2025 11:55:35 PM
Review Score:   6
Summary: The building is definitely older and gave more of a college dormitory vibe. During check-in, I felt uncomfortable with the front desk staff, particularly Arvain, who asked odd and intrusive questions about my partner. I was glad I had an extra lock for my room door—safety is so important these days, especially with growing concerns around human trafficking. I later spoke with other guests who had the same uneasy feeling about Arvain, which confirmed that my instincts were probably right. On a positive note, the suite was a decent size and overall, I did enjoy my stay. However, someone pulled the fire alarm when there was no emergency, which felt like a prank. Also, the mattress wasn’t very comfortable—something I usually don’t experience at IHG properties.
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FAQ's

Is this Richmond hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Richmond hotel have a swimming pool?

No, this Richmond hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Richmond hotel?

Best-rates for the Richmond hotel starts from $124 per night with includes Balcony/Terrace, Accessibility, Barbecue/Outdoor Cooking, Laundry, Parking, TV, Wheelchair Accessible, Bedding/Linens, Entertainment, Kitchen, Air Conditioner, Security/Safety, Business Services, Wellness Facilities, Toiletries, Guest Services, Child Friendly, Internet, Restaurant with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Richmond hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Richmond hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Richmond hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Richmond hotel?

Based on the information reported by the owner or manager, the Richmond hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Richmond hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Richmond hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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