Andaz Mayakoba Resort Riviera Maya, By Hyatt | Resort in Playa del Carmen

| 8.6 (153 Reviews) |   Pet Friendly  10 Bathrooms  46 Guests
Mayakoba Resort | Andaz Mayakoba Resort Riviera Maya, By Hyatt

Resort in Mayakoba, Playa del Carmen

Offering two outdoor pools and a private beach area, Upscale Andaz Mayakoba is in the gated Mayakoba complex in Playa del Carmen. The resort has a spa center and sauna, and guests can enjoy a meal at one of the 4 restaurants. Free WiFi is provided throughout the property and free private parking is available on this pet friendly property. Every room at this resort is air conditioned and comes with a flat-screen TV with cable channels. Some units have a seating area to relax in after a busy day. Certain units include views of the sea or lake. Rooms include a private bathroom. Extras include bathrobes and slippers. The restaurant offer cover fine dinning with Casa Amate, fresh and local ingredients with relaxed environment with Cocina Milagro, and beachfront street and sea food at Sotavento and Tinta del Pulpo. Room service is also available 24 hours. This elegant resort offers a Mayan Oasis Spa with 6 massage rooms and a hydrotherapy circuit center and sauna and access to El Camaleón Golf Club and the Mayakoba Tennis Center. This resort has water sports facilities and free use of bicycles is available. You can engage in various activities, such as golfing and snorkeling. Playa del Carmen Maritime Terminal is 5.6 mi from Andaz Mayakoba, while Church of Guadalupe is 3.7 mi from the property. The nearest airport is Cancun International Airport, 25 mi from Andaz Mayakoba - a concept by Hyatt. This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment

Andaz Mayakoba Resort Riviera Maya, By Hyatt is located in Playa del Carmen.

This 198 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Bar, Child Friendly, and several others. This is a 5 star rated property and has over 153 reviews with the average score of 8.6 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 198 Bedrooms Resort if you want to learn more about this RBO place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Andaz Mayakoba Resort Riviera Maya, By Hyatt in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Andaz Mayakoba Resort Riviera Maya, By Hyatt”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Prices and Availability

The last seen price for this Resort was USD US $1,191

This property is unavailable on this site presently. Check back later.
 
Carreterra Federal Chetumal-Puerto Juarez KM 298, Playa del Carmen, 77710, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Kids' meals
  • Restaurant
  • Wine/Champagne
  • Bar
  • Breakfast in the room
Parking
  • Accessible parking
  • Parking
  • Private Parking
  • Free parking
  • Parking on site
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Lowered sink
Activities
  • Diving
  • Body wrap
  • Kids' club
  • Massage
  • Foot massage
  • Spa/Wellness packages
  • Snorkeling
  • Spa lounge/Relaxation area
  • Manicure
  • Entertainment staff
  • Archery
  • Cycling
  • Hair treatments
  • Fitness center
  • Fitness classes
  • Canoeing
  • Beach
  • Live music/Performance
  • Bike tours
  • Personal trainer
  • Yoga classes
  • Steam room
  • Tour or class about local culture
  • Water sports facilities on site
  • Sauna
  • Haircut
  • Spa
  • Fitness
  • Happy hour
  • Spa facilities
  • Beachfront
  • Fishing
  • Couples' massage
  • Locker rooms
  • Windsurfing
  • Live sports events (broadcast)
  • Tennis court
  • Head massage
  • Cooking class
  • Evening entertainment
  • Facial treatments
  • Golf course (within 2 miles)
  • Body scrub
  • Makeup services
  • Back massage
  • Beauty services
  • Body treatments
  • Pedicure
  • Neck massage
  • Hand massage
  • Private beach area
  • Waxing services
  • Tennis equipment
  • Walking tours
  • Full-body massage
Entertainment
  • Board games/Puzzles
  • Indoor play area
General
  • Air conditioning
  • Facilities for disabled guests
  • Designated smoking area
  • Wifi in all areas
  • Convenience store on site
  • Family rooms
  • Chapel/Shrine
  • Smoke-free property
  • Non-smoking rooms
Guest Services
  • Private check-in/out
  • Room service
  • Concierge
  • Laundry
  • Ironing service
  • Airport shuttle
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Babysitting/Child services
  • Fax/Photocopying
  • Shuttle service
  • Car rental
  • Dry cleaning
  • Pet bowls
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Valet parking
  • Baggage storage
  • Daily housekeeping
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Garden
  • BBQ facilities
  • Outdoor furniture
  • Outdoor fireplace
  • Terrace
  • Sun deck
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • Smoke alarms
  • Key access
  • 24-hour security
  • Fire extinguishers
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Process in place to check health of guests
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
  • Contactless check-in/out
  • Cashless payment available
Spa
  • Beach chairs/Loungers
  • Beach umbrellas
  • Swimming pool
  • Pool with view
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are allowed upon request and charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Reviews

Value for money:
7.77
Location:
9.31
Staff:
9.2
Facilities:
9.19
Comfort:
9.33
Cleanliness:
9.41
Ernesto
Feb 25, 2025 08:00:00 AM
Review Score:   8
United States
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Private location and clean rooms. Staff very friendly.
Negative: Breakfast restaurant was kind of small for the amount of people. Buffet options was limited. I went there so I can play golf with my friends but the hotel price seems too high for me.
Summary: Great location, clean rooms and friendly staff. What else you need?
See All Reviews

Room Arrangement

Room Info Facilities
King Room
Room Type: Triple
Room Size: 50 m2
1 King bed(s) Bed
King Room

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet, Private bathroom, Shower, Hairdryer, Free toiletries

General

Air conditioning, Privacy curtain, Safe, Hypoallergenic, Ironing facilities, Laptop safe

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, Video, TV

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

View

Garden view

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
Double Room with Two Double Beds
Room Type: Quad
Room Size: 50 m2
2 Full bed(s) Bed
Double Room with Two Double Beds

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet, Private bathroom, Shower, Hairdryer, Free toiletries

General

Air conditioning, Privacy curtain, Safe, Hypoallergenic, Ironing facilities, Laptop safe

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, Video, TV

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

View

Garden view

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
King Room with Lagoon View
Room Type: Triple
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet, Private bathroom, Shower, Hairdryer, Free toiletries

General

Air conditioning, Privacy curtain, Safe, Hypoallergenic, Ironing facilities, Laptop safe

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, Video, TV

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

View

Lake view, View

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
Double Room with Two Double Beds and Lagoon View
Room Type: Quad
Room Size: 50 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet, Private bathroom, Shower, Hairdryer, Free toiletries

General

Air conditioning, Privacy curtain, Safe, Hypoallergenic, Ironing facilities, Laptop safe

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, Video, TV

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Sitting area, Desk

View

Lake view, View

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
King Room
Room Type: Triple
Room Size: 50 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet, Private bathroom, Shower, Hairdryer, Free toiletries

General

Air conditioning, Privacy curtain, Safe, Hypoallergenic, Ironing facilities, Laptop safe

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, Video, TV

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

View

Garden view

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
Double Room with Two Double Beds
Room Type: Quad
Room Size: 50 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet, Private bathroom, Shower, Hairdryer, Free toiletries

General

Air conditioning, Privacy curtain, Safe, Hypoallergenic, Ironing facilities, Laptop safe

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, Video, TV

Services

Wake-up service/Alarm clock

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Sitting area, Desk

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

View

Garden view

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
Suite with Plunge Pool and Lagoon View
Room Type: Suite
Room Size: 100 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet, Private bathroom, Shower, Hairdryer, Free toiletries

General

Air conditioning, Privacy curtain, Safe, Hypoallergenic, Ironing facilities, Laptop safe

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, Video, TV

Services

Wake-up service/Alarm clock

Outdoors

Terrace, Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

View

Lake view, View

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
Beach Area Suite with Plunge Pool
Room Type: Suite
Room Size: 100 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet, Private bathroom, Shower, Hairdryer, Free toiletries

General

Air conditioning, Privacy curtain, Safe, Hypoallergenic, Ironing facilities, Laptop safe

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, Video, TV

Services

Wake-up service/Alarm clock

Outdoors

Terrace, Balcony

Kitchen

Refrigerator

Living Area

Desk

View

View

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
Studio with Plunge Pool and Ocean View
Room Type: Triple
Room Size: 76 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet, Private bathroom, Shower, Hairdryer, Free toiletries

General

Air conditioning, Privacy curtain, Safe, Hypoallergenic, Ironing facilities, Laptop safe

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, Video, TV

Services

Wake-up service/Alarm clock

Outdoors

Private pool, Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Desk

View

View, Sea view

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
King Room - Beachfront
Room Type: Triple
Room Size: 50 m2
1 King bed(s) Bed
King Room - Beachfront

Food & Drink

Tea/Coffee maker, Minibar

Bathroom

Toilet, Private bathroom, Shower, Hairdryer, Free toiletries

General

Air conditioning, Privacy curtain, Safe, Hypoallergenic, Ironing facilities, Laptop safe

Media & Technology

Telephone, Cable channels, Flat-screen TV, Radio, Video, TV

Outdoors

Balcony

Kitchen

Refrigerator, Coffee machine

Living Area

Sitting area, Desk

View

View

Bedroom

Alarm clock, Childrens' cribs, Wardrobe or closet

Room Amenities

Adapter

Exclusive services

Free gym access, Concierge services
Harmony Suite with Plunge Pool - Mobility Accessible
Room Type: Suite
Sanctuary Suite with Lagoon View
Room Type: Suite
King Room with Plunge Pool and Lagoon View
Room Type: Double
1 King bed(s) Bed

FAQ's

Is this Mayakoba resort pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mayakoba resort?

Check-in time for Mayakoba resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mayakoba resort have a swimming pool?

Yes, this Mayakoba resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mayakoba resort?

Best-rates for the Mayakoba resort starts from $1,191 per night with includes Barbecue/Outdoor Cooking, Internet, Ocean View, Business Services, Wellness Facilities, Spa, Fireplace/Heating, Restaurant, Toiletries, Accessibility, Entertainment, Kitchen, Designated Smoking Area, View, Security/Safety, Guest Services, Parking, Pet Friendly, Oceanfront, Laundry, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Breakfast, Pool, Private Beach, Sports/Activities, Transportation/Shuttle, Bar, Child Friendly with all other facilities. RBO matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mayakoba resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mayakoba resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mayakoba resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mayakoba resort?

Based on the information reported by the owner or manager, the Mayakoba resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mayakoba resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mayakoba resort are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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